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06/08/2017 07/08/2017
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    Richmond Gate Hotel

    152-158 Richmond Hill, Richmond TW10 6RP, England
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$97
    US$116
    US$97
    Traveller (134)
    Room & Suite (152)
    Dining (42)
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    Overview
    • Excellent38%
    • Very good31%
    • Average19%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “afternoon tea” (62 reviews)
    “the river” (65 reviews)
    “lovely hotel” (40 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Richmond Hill Hotel
    1,469 reviews
    #3 of 14 hotels in Richmond
     
    The Petersham Hotel
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    The Coach and Horses
    517 reviews
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    Richmond Park Hotel
    113 reviews
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (986)
    Traveller rating
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    There are newer reviews for Richmond Gate Hotel
    See the most recent reviews

    11 - 15 of 967 reviews

    Reviewed 1 week ago

    Where to start. Well the staff and the food are great. Lovely people and the best BLT ever. Room 14 (which my mum and dad had) was lovely, huge and well appointed. Nice, clean bathroom, robes, good sized TV and air conditioning. Maybe a little...More

    Thank Lesley9714
    Management response:Responded 1 week ago

    Dear guest, Thank for your recent review and comments. We are fully aware that the hotel is in need of a redecoration and we have a project in hand, waiting for approval from the landlords and the public organisation that looks after England's heritage (Historical...More

    A TripAdvisor Member
    3
    Reviewed 2 weeks ago via mobile

    Spent a lovely night there on the weekend. The staff were beyond accommodating and truly made us feel welcome. The hotel is in a great location. Look forward to spending another weekend there next month.More

    Thank A TripAdvisor Member
    Management response:Responded 1 week ago

    Dear guest, Thanks for your review. We are glad that you have enjoyed your stay with us. I will pass your comments to the team. We are looking forward to welcoming you again during your next visit to Richmond. Kindest regards P. Ragel Hotel Operations...More

    Reviewed 2 weeks ago via mobile

    Booked a room very last minute online, the hotel was completely sold out and the only room left was one without air conditioning. We arrived to the hotel and the staff were extremely helpful, warned us that the air conditioning wasn't working in the only...More

    Thank jordanvsmith
    Management response:Responded 1 week ago

    Dear guest, Thank you very much for your comments and for your understanding. I shall make the team aware of it. We look forward to welcoming you on your next visit to Richmond. Kindest regards P. Ragel Hotel Operations Manager

    Reviewed 3 weeks ago via mobile

    On arrival, reception took ages finding our reservation. The male receptionist did not have a good command of English, gave us inaccurate information about the pool swimming sessions, and directions to the room were difficult to understand. The room was adequate, the bed was reasonably...More

    1  Thank Christine I
    Management response:Responded 1 week ago

    Dear guest, Thank you for your recent review. I am really sorry that we have not met your expectations. Please, get in contact directly to me in the hotel and I will personally apologise to you for this experience. Kindest regards P. Ragel Hotel Operations...More

    Reviewed 3 weeks ago via mobile

    This stay did not start well - the room we were given was very uncomfortably warm - with a notice telling guests not to use the broken air-condition - but it was only possible to open the window half way, and the grossly inadequate fan...More

    1  Thank London A
    Management response:Responded 1 week ago

    Thank you for taking the time to express your feedback. We have already replied to your first complaint received from the customer service's department of the third party company where you booked your stay with us. Once again please, accept our unreserved and sincerest apologies...More

    Richmond Hill Hotel
    1,469 reviews
    #3 of 14 hotels in Richmond
     
    The Petersham Hotel
    655 reviews
    #4 of 14 hotels in Richmond
     
    The Coach and Horses
    517 reviews
    #1 of 2 hotels in Kew
     
    Richmond Park Hotel
    113 reviews
    #13 of 14 hotels in Richmond
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Dry Cleaning
    • Laundry Service
    • Conference Facilities
    • Multilingual Staff
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$76 - US$321 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Luxury Hotel in Richmond
    • #6 Romantic Hotel in Richmond
    • #6 Business Hotel in Richmond
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 68
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Choice Hotels, TripOnline SA, Agoda, Cancelon and HotelQuickly so you can book your Richmond Gate Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • Richmond
    Add Photo Photos
    Traveller (134)
    Room & Suite (152)
    Dining (42)
    Pool & Beach (26)
    Hotel & Grounds (159)
    Bathroom (5)
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    Ask a question
    Questions & Answers
    Redwood37
    17 March 2017|
    Answer
    Response from OPS10 | Reviewed this property |
    Not far from Kew parking is no problem didn't stay long enough to use pool so sorry don't know answer to that one
    0
    Votes
    Andre H
    10 August 2016|
    AnswerShow all 4 answers
    Response from GMRichmond | Property representative |
    Hi Andre, Car parking is on a first come first served basis, however we do have a overflow on our grass area a the front of the building or alternatively we you can park next door at the Richmond Hil( charges apply ) We... More
    0
    Votes
    Room Tips
    "We liked our room, number 22, but it is stairs up to the room."
    Read review
    "Don't bother go to another hotel."
    Read review
    "ask for room in main part of Hotel"
    Read review
    "Check if the air con is working in your allocated room"
    Read review
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