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BEST WESTERN PLUS Wine Country Hotel & Suites

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621 Reviews from our TripAdvisor Community

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Showing 610: English reviews
West Kelowna, Canada
Reviewed 1 week ago

Clean, large rooms. Breakfast has something for everyone. Gluten Free Options. breakfast staff will offer a friendly hello and serve you coffee to your table. Great location, good value for your money. Friendly Front Desk Staff. Don't listen to the bad reviews, seems they are all from youth teams, from children causing chaos in the hotel with very little respect...

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Helpful?
Thank Stephanie D
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Thank you so much Stephanie, we do appreciate your comments. We do hope that you will be coming to visit us again in the future. The Okanagan has so much to offer, even in the wintertime as we do have a great ski hill an hours drive from Kelowna. Sincerely Elfriede

Kamloops, Canada
Reviewed 2 weeks ago

I booked this hotel weeks in advance but was given a room for the handi capped. It would not be a big deal but I have 2 small children that I like to bathe and there was no bath! The room was also very small and crowded - no desk again a pain when I have children who like to...

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Helpful?
Thank erin1978382
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I am disappointed we failed to give you the fine accommodations and consideration we strive for with all our guests – the type of service in which we pride ourselves. Please know that your comments have been reviewed in detail and steps are being taken to...

Toronto, Canada
Reviewed 4 weeks ago

We ended up staying here unexpectedly one night when we had car troubles on our way back to Vancouver after spending a few days across the lake in Kelowna. The hotel is quite nice. Spacious clean rooms with a modern feel. However the best part about the hotel is it's proximity to some very nice local wineries. We visited both...

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Helpful?
Thank silverstang
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Silverstang, many thanks for your review about your stay at the Best Western PLUS Wine Country Hotel in West Kelowna. I do hope you made it home safely after having had trouble with your car. I am glad that you enjoyed your stay here in town, yes, I agree that we have some extraordinary Wineries in our area. I...

Kamloops, Canada
Reviewed 2 November 2016

I stayed here for 3 nights and found the room to be great, clean and well appointed, the staff to be friendly and helpful and the included breakfast to be more than expected. The pool was clean and fun. Parking was a breeze and there were restaurants and shopping very close.

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Helpful?
Thank gnome19
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello gnome, many thanks for the review that you wrote about our hotel, it is always better when guests give the comments rather than us. I agree, there are many various restaurants within walking distance which is great. And then you have on top of that the Winery Restaurants that are 5 minutes away by car. We do hope that...

Reviewed 30 October 2016 via mobile

We had a great stay at the Best Western Plus Wine Country Hotel. Clean bed linen and bathroom. The wifi was excellent. Breakfast was included. The hotel price was reasonable. The location of the hotel is really convenient for visiting Mission Hill and Quail's Gate Wineries. Furthermore, service was good. You may find their beds are a bit soft, but...

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Helpful?
Thank penguinmo
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Dear Penguinmo, You certainly described our hotel and area very well! Many thanks for taking the time to do that. We all enjoy reading the reviews, especially our Breakfast people, they are totally into guest service. I hope you had a room with view, it certainly is worth the money as you see the lake and Mission Hill Wineries. We...

Vancouver, Canada
Reviewed 21 October 2016

We stayed here recently for the second time. The hotel is clean with friendly, helpful staff. It is located right off the highway and there are several restaurants and places to shop nearby. It is conveniently located for a quick drive into Kelowna, but in the quieter area on the western shore. The free breakfast has lots of choices, and...

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Helpful?
Thank ADW_11
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello ADW, we all have enjoyed reading your review, many thanks for taking the time to write it. You are describing our area very well, easy access to all attractions, around here and to Kelowna as well. Did you know that you paid less taxes here- 3% less- as we have no tourism tax in West Kelowna. if I every...

Reviewed 7 October 2016

A very nice hotel in a good location near the main north-south highway and close to a number of good restaurants. What impressed me most was the soundproofing resulting in restful, undisturbed sleep. The hotel was spotless. The shower had great pressure and there was a refrigerator and microwave in each room. The balcony was nice and we were able...

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Helpful?
1Thank Paul L
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Paul, Thank you so much for the review which is appreciated by all. You are absolutely correct about the variety of restaurants in our area. This is due to the Wineries and Golf Courses as most of them now do have a Restaurant attached. Glad that the weather agreed with you as well, I certainly will let Sydney know...

Reviewed 6 October 2016

My husband and I stayed here for a surprise birthday weekend. It has a great location as it's close to travel to either Kelowna proper or Penticton. The room was very clean and udpated and the staff were terrific. The complimentary breakfast was very good - lots of hot fresh food and again, the staff were terrific!

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Helpful?
Thank shark1765
BWWK, Front Office Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Shark, Thank you so much for the review which is appreciated by all. Glad that you enjoyed our location as it still is not that well known. it is so nice for you to send the review as we all appreciate positive comments. Glad you liked our breakfast, we try to have a variety in order to please most...

Winnipeg, Canada
Reviewed 5 October 2016

Stayed here for 2 nights while doing wine tours/tastings. Location is excellent as it is right on Hwy97 and access to either the north or south is easy. Rooms are spacious, beds are very comfortable, and we faced the golf course behind the hotel so had a nice view. There is even a small(very small) balcony so we were able...

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Helpful?
Thank Karen K
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Karen, Many thanks for the review which has been appreciated by all of us. glad you did some wine tasting, we do have so many wineries in our vicinity as well as restaurants. I apologize that your room was not cleaned by 4 pm, yes, we have had a full house and stays do get cleaned last unless you...

Reviewed 4 October 2016 via mobile

Room 328. Just over 600.00 cad including tax for a 3 day stay for one person, 1 king bed. Nicely finished room. Appears to be high quality finishing. I like the colors, materials etc. Nice pool and slide if you are travelling with children. Close to five eating choices that you can walk to in less than two minutes. A...

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Helpful?
Thank Barry T
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Barry, Thank you for taking the time to review your recent stay at our hotel. I certainly was impressed with the details that you mentioned. I am disappointed we failed to give you the fine accommodations and consideration we strive for with all our guests – the type of service in which we pride ourselves. Please know that your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience a rare combination of luxury and hospitality when you stay at the BEST WESTERN PLUS Wine Country Hotel & Suites in West Kelowna, British Columbia. Situated at the head of British Columbia's stunning Okanagan Valley, Kelowna offers visitors the unique opportunity to enjoy both the great outdoors and a rich mix of culture and urban energy. Visitors flock to the Kelowna area all year long to enjoy its scenic natural beauty, majestic mountains, sparkling lakes, and bucolic vineyard vistas. ... more   less 

Additional Information about BEST WESTERN PLUS Wine Country Hotel & Suites

Address: Kelowna/West Kelowna 3460 Carrington Rd | Sw Quadrant Of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 3C1, Canada
Region: Canada > British Columbia > Okanagan Valley > West Kelowna
Price Range: RM422 - RM556 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Wine Country Hotel & Suites 2.5*
Number of rooms: 99
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Wine Country Hotel & Suites staff and other travellers.
2 questions
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Kelowna, Canada
Seattle
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Wine Country Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pay the upgrade fee for the view side, well worth it. You get a balcony.”
 of 5 bubbles 2stephanied, 28 Nov 2016 | Read review
“We had a suite which was very nice, modern and spacious.”
 of 5 bubbles silverstang, 6 Nov 2016 | Read review
“Ask for a room on the back of the hotel as it is quieter”
 of 5 bubbles gnome19, 1 Nov 2016 | Read review
“East facing rooms provide morning sunshine on the balcony and a view over the golf course of the lake”
 of 5 bubbles 901PaulL, 6 Oct 2016 | Read review
“Ask for a room facing the golf course for a pretty view.”
 of 5 bubbles KarenK615, 5 Oct 2016 | Read review
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