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Sierra Lago Resort & Spa

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Sierra Lago Resort & Spa
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143 Reviews from our TripAdvisor Community

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Showing 23: English reviews
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Seattle, Washington
Reviewed 2 weeks ago

This was our 3rd year visiting Sierra Lago, always in April spending between 3 & 4 days. As the previous reviews noted the weakest link at this resort was the food and I agreed. Very happy to report that this has been addressed. Breakfast, lunch and dinner have greatly improved, both in quality and sophistication. The service was sincere and...

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Thank 422gostan
Melaque, Mexico
Reviewed 3 weeks ago

The place is stunning. The suites...Great! The staff great! Still here; and after 2 meals I give the lunch a 3.5 and the breakfast a 2 based on the sides being cold. We look forward to dinner. Reception is ok but had hoped to have an easier time communicating as our Spanish is poor. The resort website should state that...

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Thank susansj1948
San Diego, California
Reviewed 22 July 2016 via mobile

Massive potential but falls very short on service, food & amenities. 1. Service: upon arrival we were asked to pay 'up front' - odd, but basically she requested even before we sat down? The receptionist was not overly welcoming & I had to drill her on what was available, etc. most questions were answered with a no. No room service,...

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2Thank Erin S
A TripAdvisor Member
Level Contributor
6 reviews
1 helpful vote
Reviewed 14 April 2016 via mobile

What a beautiful place to visit! Peaceful and relaxing! We stayed in Sierra Lago for one night in April. The weather was perfect! We didn't do all inclusive. Dinner was fantastic - spent about MX $1000 for four people ( steak, two chicken dinners and fish staffed with seafood!) Breakfast was OK. Bikes and paddle boats are included, and we...

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Thank A TripAdvisor Member
Mexico
Reviewed 19 February 2016

I live in Puerto Vallarta and this is the exact location a beach worshiper needs to getaway from it all. The cabins are stunning, the lake is gorgeous and all the activities are so much fun and add to the ambiance of being in the mountains. The staff are incredible, the food delicious and the views are breathtaking. I thank...

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2Thank Mexican_Fanatic100
Reviewed 11 December 2015

We live in Puerto Vallarta. We were given a one night stay at Sierra Lago resort as a gift. We are lucky, we have really nice friends that happen to be GREAT gift givers. We were clueless about this part of Mexico. We'd been to San Sebastian, and, although it was pretty and a pleasant change of scene from PV,...

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1Thank Robert B
Reviewed 5 December 2015 via mobile

The resort is beautiful but you must really want to walk a lot depending on which cabin they put you in. I mean really really really want to walk a lot. We came to celebrate my girlfriends birthday and drove in from Puerto Vallarta. Be prepared for a 3.5 hour drive across some of the most pothole filled highway I...

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3Thank Greg C
Oahu, Hawaii
Reviewed 20 June 2015

Wow. We were basically day tripping from Sayulita and saw the signs for this place and were headed there for a meal (Mascota? not so much to recommend it). That was some drive out there on a cobblestone road. Did it in a two wheel drive economy (but don't tell Thrifty -was a bit tetchy at times). So we roll...

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2Thank IslandDiversHawaii
ROSY S, Director de Recepción at Sierra Lago Resort & Spa, responded to this review
Google Translation

Distinguido Huésped: muchas gracias por sus comentarios que nos dan la oportunidad de crecer y creer en lo que estamos...

New York
Reviewed 18 June 2015

We were visiting Puerto Vallarta and decided to take a trip to Mascota. The hotel is actually about 14km from downtown Mascota. Be preperad for treacherous road...one lane all the way to the top. It is recommended a 4X4. However, any car can get there. It takes about 40 minutes drive to cover the 15/17 kms. The grounds of the...

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2Thank criticadvisor
ROSY S, Director de Recepción at Sierra Lago Resort & Spa, responded to this review
Google Translation

Distinguido Huésped: agradecemos la atención de su comentario y esperamos nos vuelva a dar la maravillosa oportunidad en atenderles. Gracias...

San Diego, California
Reviewed 10 April 2015

This resort on a high mountain lake is naturally beautiful and the way it has been developed and maintained only adds to its attractiveness. There are water sports, horse back riding, hiking, fishing, swimming, and pampering. . . but the best part is the quiet serenity of the entire area. Getting there on the one-lane cobblestone "road" is not for...

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Thank Camp_DW
ROSY S, Director de Recepción at Sierra Lago Resort & Spa, responded to this review

thank you for your recent visit and comments on this site, we hope to have the opportunity to serve you again and exceed your expectations in every respect. Was a pleasure !!

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Can you imagine a place still existing in this world, where you are so close to the sky that you really do believe you can reach out and touch the clouds and feel them softly enveloping you? There lies such a place, set in the great and verdant Mexican Sierra Madre, where it seems that time has totally stood still, just waiting for you to come and share in its eternal beauty and peace. ... more   less 

Additional Information about Sierra Lago Resort & Spa

Address: Laguna de Juanacatlan, Mascota 46900, Mexico
Region: Mexico > Jalisco > Mascota
Price Range: RM471 - RM1,267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sierra Lago Resort & Spa 4*
Number of rooms: 25
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Also Known As:
Sierra Lago Hotel Juanacatlan
Sierra Lago Resort And Spa
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Questions & Answers

Here's what travellers have asked, with answers from Sierra Lago Resort & Spa staff and other travellers.
6 questions
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Questions? Get answers from Sierra Lago Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cabins and All-inclusive is the way to go if you are there more than one day.”
422gostan, 9 Apr 2017 | Read review
“The suites are worth the extra charge”
susansj1948, 29 Mar 2017 | Read review
“Lots of stairs and walking so ask for a location either near the lodge or the pool.”
Mexican_Fanatic100, 18 Feb 2016 | Read review
“Flor de Manzana”
criticadvisor, 17 Jun 2015 | Read review
“We had an end "regular" room. All the rooms appeared to have lake views. The "cabins" were larger and seemed much more private.”
  • Lodging is above the lake and there are vistas from both restaurants, rooms, and cabins.
Camp_DW, 10 Apr 2015 | Read review
5 of 5