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05/02/2018 06/02/2018
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    Best Western Plus The Croft Hotel

    | Croft-on-Tees, Croft-on-Tees DL2 2ST, England
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    05/02/2018 06/02/2018
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    Traveller (107)
    Room & Suite (25)
    Dining (9)
    • Excellent47%
    • Very good25%
    • Average14%
    • Poor8%
    • Terrible6%
    Travellers talk about
    “gastro pub” (14 reviews)
    “sunday lunch” (21 reviews)
    “steak night” (7 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Meeting Rooms
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    5 Feb6 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (367)
    There are newer reviews for Best Western Plus The Croft Hotel
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    11 - 15 of 367 reviews

    Reviewed 4 weeks ago via mobile

    What on earth has happened to the food, we have been regular sunday lunch visitors for the past year, never again, this has gone from one of the best to one of the worst, it was hardly busy in the first place but the wait...More

    2  Thank bigdannyamg
    Response from Nathan L, General Manager at Best Western Plus The Croft HotelResponded 2 weeks ago

    Thank you for taking the time to review our hotel, I am very sorry to hear that we did not exceed your expectations during your visit. We are currently in the process of implementing a new head chef during January and hope that we can...More

    Reviewed 6 December 2017 via mobile

    Stayed here in August and can’t wait to return! Hidden Gem in Darlington only a 10 minute taxi from the City centre. The hotel was warm and friendly with great decor. Amazing food & huge portions! Definitely recommend having the Sunday lunch if you can,...More

    Thank jessg8888
    Response from Nathan L, Manager at Best Western Plus The Croft HotelResponded 8 December 2017

    Thank you for your wonderful review Jess it was a pleasure to have you at the hotel and we are very glad you enjoyed our facilities :). We hope to welcome you back again very soon! Kindest Reguards Nathan & The Team

    Reviewed 29 November 2017

    Cant thank the staff at the croft for making our one night stay enjoyable the rooms were lovely and the breakfast was excellent thanks again to all the staff there would reccomend the Croft if it being a break or bussiness

    Thank suzybabe29
    Response from Nathan L, Manager at Best Western Plus The Croft HotelResponded 1 December 2017

    Thank you for your fantastic review it is great to hear that you enjoyed your time here and we would love to welcome you back again soon! Many Thanks Nathan & The Team

    Reviewed 10 November 2017 via mobile

    Visited 3 or 4 times over the last few years because the food has always been great, with a good busy atmosphere for sunday lunch, the old manager a very well spoken slim gentleman in a suit must havd moved on and now I think...More

    1  Thank Dave P
    Response from Nathan L, Manager at Best Western Plus The Croft HotelResponded 14 November 2017

    Thank you for taking the time to review our hotel Dave, I am unsure as to who you mean regarding this manager as our recent management does not fit this build however our Food & Beverage Manager Ian is with us for lunch every Sunday...More

    Reviewed 6 November 2017

    Eight of us went for Sunday lunch, the general feeling about the meal was mediocre ,the starters were just okay , the turkey and beef were okay, veg good and the gravy good. If going again I would miss the tarter, cold thin slice of...More

    Thank deezinner
    Response from Nathan L, Manager at Best Western Plus The Croft HotelResponded 11 November 2017

    Thank you for your great review, we will take your constructive criticism on board when planning our future menus. We hope to welcome you back again soon! Many Thanks Nathan & The Team

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Dry Cleaning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$61 - US$114 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 24
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, TripOnline SA, Travelocity, Priceline, Cancelon and Orbitz so you can book your Best Western Plus The Croft Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Durham >
    • Croft-on-Tees
    • Also Known As
    • Best Western The Croft Hotel Croft-On-Tees ,
    • Best Western Darlington ,
    • Croft Spa Hotel ,
    • Darlington Best Western ,
    • Best Western Croft
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    Traveller (107)
    Room & Suite (25)
    Dining (9)
    Hotel & Grounds (86)
    Bathroom (12)
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    Ask a question
    Questions & Answers
    28 November 2015|
    AnswerShow all 4 answers
    Response from sassylady59 | Reviewed this property |
    As far as we r aware no sorry but you can contact the hotel direct they are so helpful.
    Room Tips
    "My room was at the front of the hotel did not hear any traffic noise"
    Read review
    "off the front as road is busy at times."
    Read review
    "Ask for one of the refurbished rooms .... modern with large walk in shower"
    Read review
    "N/A did stay over"
    Read review
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