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BEST WESTERN PLUS The Croft Hotel

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BEST WESTERN PLUS The Croft Hotel
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306 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS The Croft Hotel
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Showing 306: English reviews
Reviewed 12 October 2016 via mobile

Stayed here for one night and the hotel and staff are so warming and helpful. Will def go back again. Food is great and the rooms are really nice and cosy. Even though its on a main road you cant hear any traffic and had a great night sleep

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Helpful?
Thank stuchap
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you for taking the time to leave a review. We are very happy that you enjoyed everything about your stay with us and we look forward to welcoming you back again in the future.

Twyford, United Kingdom
Reviewed 5 October 2016 via mobile

My new go to place in the area, very friendly, good room with proper shower, lovely dinner and scrambled egg just as I like it. Can't fault it. Well apart from the room wake up alarm going off at 6am, but I blame the previous guest not the hotel for that 😃

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Thank NickyW035
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you for leaving a review. We are delighted that you loved everything about your stay and we are now your 'go to' place when you are in the area so we look forward to welcoming you back again soon. p.s. Sorry about the alarm!!

Banbury, United Kingdom
Reviewed 3 October 2016

Very tastefully refurbished to a high standard. Great place to stay if travelling north, since near A1. Very friendly staff.Room was quite small, but very comfortable.Good breakfast, albeit very busy, so quite a wait.

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Thank Clare W
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you for taking the time to leave a review. We are glad you liked our recently refurbished rooms, and, thought the breakfast was good. We have taken on board your feedback about the wait and for that I apologise - it is always difficult as we do cook everything from fresh, and, if we hit a busy period that...

Kendal, United Kingdom
Reviewed 3 October 2016 via mobile

From when we arrived all the staff were very helpful and friendly. Room had been refurbished and so had bathroom, both were large and airy with a lovely seating area. Good food but slightly limited for choice. Will look forward to a return visit as plenty to do in area. Thank you to all.

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Thank Christine C
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you for taking the time to leave a review. We are very happy you liked your room and found the staff to be helpful and friendly - I'm glad also you enjoyed the food and we have taken on board your feedback with regards to the menu being slightly limited. We have now changed the menu and enlarged the...

Warlingham, United Kingdom
Reviewed 3 October 2016

I wasn't looking forward to staying at the Croft Hotel but what a superb and pleasant surprise. Whoever has spent fortunes on doing the old place up deserves much credit. It is stunning. Never thought I'd say that. Rooms are lovely, while there's a real vibe about the place. Plus you'll find it difficult to beat the breakfast. Where the...

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Helpful?
Thank Steve H
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you so much for taking the time to leave a review. We are delighted that you enjoyed everything about your visit and loved how the refurbishment has transformed the place - we are very pleased with it ourselves. As you commented, the 'vibe' of the place has completely changed and the staff have a great attitude towards customer service....

Lincoln, United Kingdom
Reviewed 18 September 2016 via mobile

Absolutely superb Sunday lunch in beautiful (and recently refurbished) surroundings. Efficient and friendly service and all for £9.95 - can't go wrong and would thoroughly recommend although probably better to book as I went on spec and only just managed to get in!!

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1Thank MTB99Mike
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you for taking the time to leave a review. We are delighted you enjoyed the surroundings and service and though the Sunday lunch was superb - we get many compliments on our food and are glad you enjoyed it so much. We hope we get to see you at The Croft again in the near future.

Northampton, United Kingdom
Reviewed 12 September 2016

I've stayed loads of times for work. Its recently had a major refit, and the rooms are now bright and very modern, but I must admit, I really liked the old decor. but that's just me !! The food in restaurant is very good. Breakfast very good. Staff very helpful. its in a lovely village location, only 10 minutes drive...

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Thank jonnyboy95
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you for taking the time to leave a review. We are glad you enjoyed your stay and we hope to get to welcome you back again soon.

Reviewed 9 September 2016 via mobile

Had my wedding day here on the 20th August 2016 and enjoyed every moment! was very wary with the big changes but was reassured plenty right up to the big day by Mark (lovely guy). Hotel is absolutely stunning from recent refurbishments throughout. Clean, tidy, modern, very swish bathrooms! Decor is beautiful. Right from our arrival staff were very attentive...

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Thank Jo B
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you so much for taking the time to leave a review, we are delighted you had a fantastic day and everything went without a hitch - we are all very pleased with how the £1.3M refurbishment has come out and we are glad you loved it too. It was our pleasure to host your special day and we hope...

Newport, United Kingdom
Reviewed 8 September 2016

Everything Amy on reception had said would be ready for us on arrival and during our stay was!!! - the suite (room 4) was immaculate, clean and welcoming and nothing was too much trouble. We did have a slight problem with the heating but this was put right immediately. It was so lovely one family member ended up staying at...

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Helpful?
Thank Jan N
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you so much for leaving a review. We are delighted you found everything to be exactly as it should be and you are recommending it to your friends - recommendation is by far the best endorsement we could ask for. Thank you again for taking the time to leave a review.

Callander, United Kingdom
Reviewed 1 September 2016

We stopped over here on our way to Hull. Not to far from the M1 motorway. Excellent hotel. The rooms are first class and the breakfasts are of a high quality. Also the staff were friendly and helpful.

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1Thank pmcewen49
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you for taking the time to leave a review. We are pleased you found the rooms, food and staff to all be excellent and we hope we get to welcome you back again in the near future.

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning

Additional Information about BEST WESTERN PLUS The Croft Hotel

Address: Dalton Road, Croft-on-Tees DL2 2ST, England (Formerly The Croft Hotel)
Region: United Kingdom > England > Durham > Croft-on-Tees
Price Range: RM280 - RM482 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS The Croft Hotel 3*
Number of rooms: 19
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Also Known As:
Best Western The Croft Hotel Croft-On-Tees
Best Western Darlington
Croft Spa Hotel
Darlington Best Western
Best Western Croft
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS The Croft Hotel staff and other travellers.
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Santa Barbara, California

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wi Fi, vary, but there is a Personal wired Computer available near reception for Guests. There are Wi Fi boosters throughout the Hotel”
hyacinthb, 25 Apr 2017 | Read review
“The hotel is only two stories but has no lift. If you have difficulty with stairs book a ground floor room.”
961mikej961, 14 Apr 2017 | Read review
“All rooms look beautiful”
angel_25237, 27 Feb 2017 | Read review
“double room 15 bathroom very restricted us - see comments above”
oldcachhouse, 21 Dec 2016 | Read review
“Upgrade from standard room was insignificant”
, 20 Dec 2016 | Read review
5 of 5