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SpringHill Suites Grand Rapids North

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172 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Grand Rapids North
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Showing 171: English reviews
Central Florida, Florida
Reviewed 21 October 2016

Stayed overnight with two friends. The room nicely accommodated us with two beds and a pull out sofa. That was a thumbs up. The hotel staff was friendly and helpful, another thumbs up. The thumbs down was icky moldy grout in the bathroom, small bathroom sink area, stained drapery and missing ceiling tile in the hallway outside of our room....

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Helpful?
Thank nana444
Amber M, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear nana444, We appreciate you taking the time to leave us a review on TripAdvisor. I know there is no excuse for what you experienced during your stay but we are correcting the issues we can immediately. We are currently working on renovations and will soon have a fresh new look in the coming months. I hope you visit us...

Sugar Land, Texas
Reviewed 18 October 2016

The carpet was stained and the rooms left a lot to be desired. We stay at Marriott hotels everywhere we go and this one was the worst we have stayed in. The staff was very nice but the hotel was not what we expected. We couldn't wait to leave.

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Thank Kimba307
Reviewed 16 October 2016 via mobile

When we arrived at the hotel we were assigned room 307 located between the elevator and the ice machine. Upon entering the room we noticed a vibration and heard a constant rumbling noise. After about an hour and a half, realizing that we could not put up with this for the whole night I called down to the front desk...

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Thank Leslie B
Schaumburg, Illinois
Reviewed 26 September 2016 via mobile

The hotel is spotless and the staff is extremely friendly. The breakfast offered many healthy choices as well as being presented appetizingly. My only criticism is that the refrigerator was not cold enough and the microwave was vintage 1970. The room was clean, bed comfortable and quiet.

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Thank Roxanne65
Indianapolis, Indiana, United States
Reviewed 11 September 2016

Typical Spring Hill Suites. Something different was that they did have some fresh fruit and sliced cheese in addition to the normal Marriott eggs, potatoes, cereal, and breakfast breads. The breakfast area was well stocked. The carpet in the breakfast seating area could use a good shampoo. The indoor pool was nice but there was not a hot tub, which...

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Thank HoosierFamilyTravels
Kalamazoo, MI
Reviewed 26 August 2016 via mobile

The staff was very friendly the room itself was adequate and nicely furnished but breakfast what a disaster I went down to breakfast right around 7:30 a.m. there were literally more eggs dropped on the floor then there was in the serving dish it seemed like everything was pretty much running out and the counters were a complete mess food...

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Thank Donnie3217
Greenville, South Carolina
Reviewed 5 August 2016

The Front Desk Manager, Allison, and front desk associate Emily were very kind and understanding. Emily and I talked numerous times about the formula poisoning of my nephew Tucker. Allison was very understanding when I had to extend my stay.

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Thank Carolmema
Ellicott City, Maryland
Reviewed 3 August 2016

I stayed here for two nights for a business trip and it was great! The staff were extremely friendly and welcoming, and were so helpful, making sure I had everything I needed! My flight was delayed and I ended up not getting to the hotel until 1 a.m. I called before and let them know I would be checking in...

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Thank Mackenzie H
Ypsilanti, Michigan
Reviewed 30 July 2016

I've stayed here twice, and both times I arrived by bicycle. The first time I called ahead to let the desk know that, and that I'd be checking in late. Initially they said they didn't have a 1st floor room available, but when I checked in, they found one for me! Very accommodating! Excellent room with nice furniture. Breakfast was...

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Helpful?
Thank JimTheMiller
Lisa G, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for the kind review! I am so happy our staff was able to accommodate your requests and provide you with the great service that Marriott is known for. I love our breakfast, and I am glad you did too. We look forward to welcoming you back soon!

Missouri
Reviewed 26 July 2016

Travelling with family and we stayed overnight. We arrived pretty early (like 2:30 pm) and they said they'd have a room for us in about a half hour. We came back and they did have things ready for us. 1) room is large. 2 beds and a pull out couch. Plenty of room for our family of five. It's not...

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Helpful?
Thank joelegs
Lisa G, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for the very detailed review for our travelers. I hope you will visit again so that we can move that "above average" to spectacular!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Grand Rapids North

Address: 450 Center Dr NW, Walker, MI 49544-8227
Region: United States > Michigan > Kent County > Walker
Price Range: RM683 - RM968 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Grand Rapids North 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
Springhill Suites Grand Rapids North Hotel Grand Rapids
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Questions & Answers

Questions? Get answers from SpringHill Suites Grand Rapids North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is very clean. room spacious”
 of 5 bubbles Carolmema, 4 Aug 2016 | Read review
“Skyline views, clean rooms, complimentary computer”
 of 5 bubbles colinbB3748UM, 5 Jun 2016 | Read review
“Stay away from 122 and the room next to the constantly slamming exterior parking lot door.”
 of 5 bubbles SirTravelLotz, 25 Feb 2016 | Read review
“Rooms down the hall on the third floor are very quiet, however the elevator is very slow”
 of 5 bubbles flintjarvis, 22 Feb 2016 | Read review
“Choose another hotel”
 of 5 bubbles JohnL421, 24 Apr 2015 | Read review
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