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SpringHill Suites Grand Rapids North

181 reviews
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Traveller (21)
Room & Suite (17)
Dining (3)
Overview
  • Excellent34%
  • Very good46%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“waffles”(20 reviews)
“front desk”(25 reviews)
“grand rapids”(35 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Offers from SpringHill Suites Grand Rapids North
Special Offer: Newly Renovated
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Reviews (181)Write a Review
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All reviewswafflesfront deskgrand rapidscanadian baconclean and quiet placepull out sofa bedkids enjoyed the poolstandard marriottshopping storesgreat hotel experienceside notefresh fruithealthy choicesnice hotelfantastic staywould definitely stay here againmodern decor
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51 - 55 of 180 reviews
Reviewed 8 September 2015

I have stayed at a number of Marriott properties across the US. SHS usually works well for our family. The size of the room is good, 2 beds + living room area with refrigerator and wet bar. This property was just as we would expect,...More

Thank Greg D
Response from Justin S, Manager at SpringHill Suites Grand Rapids NorthResponded 15 September 2015

Thank you for taking the time to review your stay at the Springhill Suites GR North! We appreciate your feedback and are happy to hear you enjoyed your experience with us! Our breakfast is a huge perk, especially for families looking for value while traveling....More

Reviewed 15 August 2015 via mobile

I recently stayed here for a weekend with my husband to visit some local breweries. The lobby is clean and welcoming. The rooms are beginning to show wear. Specifically the bathroom needed a renovation. The tile was cracked and the bathroom was dingy in general....More

Thank Longmich
Response from Justin S, Manager at SpringHill Suites Grand Rapids NorthResponded 16 August 2015

Thank you for reviewing your experience at the Springhill Suites Grand Rapids North! We appreciate your feedback and I apologize for the issues you encountered with the room condition and the breakfast buffet. Please rest assured that your comments will be used to improve our...More

Reviewed 10 August 2015 via mobile

When we entered the lobby, we were impressed. The desk, breakfast area, and pool all seemed to be recently renovated and upscale. Our room on the 3rd floor, however, was dated and worn. There was an odd nook near the window that had marks on...More

1  Thank Anna S
Response from Justin S, Manager at SpringHill Suites Grand Rapids NorthResponded 11 August 2015

Thank you for taking the time to review your stay with us at the Springhill! I'm very sorry that you were not pleased with the condition of the room here at the hotel. We strive to ensure our rooms are completely cleaned and maintained for...More

Reviewed 8 August 2015

We have stayed at this hotel many times. Each time it is always clean and the staff are friendly. The free breakfast is consistent and well stocked. There are lots of restaurants near by and shopping locations.More

Thank ScottieGal66
Response from Justin S, Manager at SpringHill Suites Grand Rapids NorthResponded 10 August 2015

Thank you for taking the time to review your stay with us at the Springhill! We appreciate your feedback and are happy to hear you enjoyed your experience! It really means a lot to us to have you return each time you're in the area....More

Reviewed 2 August 2015

The staff is helpful and friendly. One of the better hotel breakfasts. But the rooms are lacking. The counter space in bathroom is small, and no shelves. There wasn't a dresser to put our clothes in, and we were staying seven days. The couch wasn't...More

1  Thank PhyllisD59
Response from RachelCrowther, General Manager at SpringHill Suites Grand Rapids NorthResponded 4 August 2015

Thank you for taking the time to complete a review in regards to your recent stay at the SpringHill Suites Grand Rapids North. We see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$132 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (21)
Room & Suite (17)
Dining (3)
Hotel & Grounds (16)
Bathroom (3)
Questions & Answers
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Room Tips
"King suite with sofa bed is at the end of the hall, can't hear typical hall noise from the suite."
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"Hotel is very clean. room spacious"
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"Skyline views, clean rooms, complimentary computer"
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"Stay away from 122 and the room next to the constantly slamming exterior parking lot door."
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