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Brook Mollington Banastre Hotel & Spa

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Traveller (373)
Room & Suite (120)
Dining (23)
Overview
  • Excellent25%
  • Very good29%
  • Average18%
  • Poor14%
  • Terrible14%
Travellers talk about
“lounge area”(32 reviews)
“chester zoo”(56 reviews)
“spa treatments”(33 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
1 Oct2 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,888)
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Traveller rating
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1 - 5 of 1,880 reviews
Reviewed yesterday

Room was very tired, worn threadbare carpets and chairs, cleaning not good in beside the bedside cabinets. Small TVs in room. But bed was good. Bathroom needed a facelift, toilet seat not clean underneath, shower curtain was smelly and clung to you! Huge sink, why!...More

1  Thank Bill D
Response from DUmmat, Director at Brook Mollington Banastre Hotel & SpaResponded today

Dear Bill D Thank you for letting us know about your stay and for your comments. We are obviously disappointed to see your overall score in light of the efforts made by the GM and the refund given. However, your comments have been noted and...More

Reviewed 3 days ago

travel to chester to see some very goog friends , we stop for dinner 4 of us in mollington banastre hotel , i can say everything was perfect, the food and the service was 5 star ! absolutelly recomendMore

Thank alex19352014
Response from DUmmat, Director at Brook Mollington Banastre Hotel & SpaResponded yesterday

Dear alex19352014 We are delighted to read that you and your friends had such an enjoyable evening dining with us at The Brook Mollington Banastre Hotel and thank you for your kind review today. It will be a pleasure for me to pass your wonderful...More

Reviewed 3 days ago via mobile

Very nice stay overnight, the hotel is a bit old looking on the outside but loverly inside. Room and bed were comfortable and clean, had tea and coffee too. The breakfast was good and I loved the pool for a nice swimMore

Thank gillian e
Response from DUmmat, Director at Brook Mollington Banastre Hotel & SpaResponded yesterday

Dear Gillian E We are very pleased that you had an enjoyable and comfortable stay as you attended a wedding .We really appreciate the time you have taken to review the hotel so positively and hope to welcome you back again very soon. Kind regards...More

Reviewed 5 days ago via mobile

Just to say a big thank you to all the staff and the Mollington for making our stay so enjoyable, we have stayed before so nice to some familiar faces. Clean, welcoming and friendly hotel which is very well located and highly recommended.More

Thank Raj B
Response from DUmmat, Director at Brook Mollington Banastre Hotel & SpaResponded 5 days ago

Dear Raj B Thank you for returning to stay with us once again and for your kind compliments today. As always it is a great pleasure to see you whilst visiting Chester and Mr Gavin and his team look forward to seeing you again very...More

Reviewed 1 week ago via mobile

Stayed here a couple of weeks ago for my hen weekend. Sadly I wasn’t impressed by what I saw. Ok the decor is dated and based on what they charge for rooms, you would think they could afford to freshen the place up abit. But...More

3  Thank laurenhewitt87
Response from DUmmat, Director at Brook Mollington Banastre Hotel & SpaResponded 5 days ago

Dear Lauren We are sorry to read that you did not enjoy all aspects of your stay and are sorry that the hotel and service did not meet with your expectations. I have spoken to the GM regarding your comments and we have looked once...More

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About
Description
This 4-star country-house hotel is in beautiful grounds, a short drive from Chester city centre. For leisure, it has an indoor swimming pool, a sauna, gym, jacuzzi, squash courts and spa. The beauty spa offers ...More a range of relaxing treatments, including mud wraps and massages. Brook Mollington Banastre also has free car parking. Hotel Rooms: 63. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Breakfast included
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
63
Price range
US$71 - US$189 (Based on Average Rates for a Standard Room)
Also Known As
Brook Mollington Banastre Hotel And Spa
,
Brook Mollington Banastre Hotel Mollington
,
Best Western Chester
,
Chester Best Western
Location
United Kingdom > England > Cheshire > Chester > Mollington
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
63
Price range
US$71 - US$189 (Based on Average Rates for a Standard Room)
Also Known As
Brook Mollington Banastre Hotel And Spa
,
Brook Mollington Banastre Hotel Mollington
,
Best Western Chester
,
Chester Best Western
Location
United Kingdom > England > Cheshire > Chester > Mollington
Photos
Traveller (373)
Room & Suite (120)
Dining (23)
Pool & Beach (14)
Business Centre & Event Rooms (12)
Family and Play Areas (1)
Nearby
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Nearby RestaurantsSee all restaurants
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Nearby AttractionsSee all 2 nearby attractions
Crabwall Manor Hotel and Spa
114 reviews
.42 km away
Chester Zoo
12,981 reviews
2.22 km away
The Spa at Brook Mollington Banastre Hotel
184 reviews
.01 km away
Storyhouse
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Questions & Answers
Ask a question
acalcutt
4 May 2018|
AnswerShow all 8 answers
Response from DUmmat | Property representative |
The use of the pool, jacuzzi and sauna is complimentary for all guests who are resident in the hotel. Kind regards Denise Ummat Director
1
Vote
Sam E
21 August 2017|
AnswerShow all 10 answers
Response from saturnia | Reviewed this property |
I must add, I use this hotel regularly, and I have walked many times to the city, it’s a safe walk, during day;Ishtar hours and even at night to be honest it’s fine, point is, it depends on how you feel about walking, and... More
1
Vote
ally702015
2 July 2017|
AnswerShow all 5 answers
Response from samummat2017 | Property representative |
Yes there are
0
Votes
Room Tips
"Pick a room away from the car park."
Read review
"Do not book this hotel as it is sub standard at best a travel lodge room is much better than this hotel and..."
Read review
"Food is excellent"
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"Rooms at the back of the hotel are quieter"
Read review
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