We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Al Bustan Palace, A Ritz-Carlton Hotel

Show Prices
#3 of 50 Hotels in Muscat
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Al Bustan Palace, A Ritz-Carlton Hotel
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,907 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,414: English reviews
London, United Kingdom
Reviewed today NEW

The iconic pool is actually better than it looks, and it looks stunning. The grounds are just wonderful, really just magnificent. We were there at a time of low occupancy, but the staff extremely numerous, very friendly and eager to help. As you reach your sunbed, the attendant arrives with masses of towels and a cooler box. The setting on...

 Report
Helpful?
Thank FastEddie123
London, United Kingdom
Reviewed 2 days ago NEW

After four nights at the Shangri La Al Husn (they were a similar price and I think Al Husn has the edge), we headed to Al Bustan for three nights. The lobby at the Al Bustan is incredible so first impressions were good. Our room was lovely, very quiet and with a large bed, however, not as modern as Al...

 Report
Helpful?
Thank LRE517
Leeds
Reviewed 3 days ago NEW

Sensational setting both inside and outside the hotel. Great staff and wonderful breakfasts and seafood buffet outstanding. Plenty to see and do in Oman and Eva, Guest Relations Manager organised city tour and a night at the Oman Opera House to see Placido Domingo. Rooms and bathrooms are ready for an update (we stayed in Sea View deluxe and bathroom...

Review collected in partnership with The Ritz-Carlton Hotel Company
 Report
Helpful?
Thank Miloj
Middle East
Reviewed 3 days ago NEW

Pros: -Beautiful scenery and hotel grounds. - Parakeets flying around hotel grounds. - The pools are really nice, including the pools that you can get into directly from your room. - The restaurant choice was perfect--excellent Chinese (the duck was delicious) and great seafood at the dressier beach-side Pavillion. - Great sundown seating on the beach, which went well with...

 Report
Helpful?
Thank Shana H
newton
Reviewed 4 days ago NEW

Stayed at Al Bustan for last two days of a fourteen day trip to Oman. A great ending to a wonderful trip. The hotel is luxurious and exquisite but very tasteful. The staff is very pleasant, helpful and accommodating. The beach is great as is the infinity pool.

Review collected in partnership with The Ritz-Carlton Hotel Company
 Report
Helpful?
Thank joannalan
London, United Kingdom
Reviewed 4 days ago NEW

Built in 1985 for the GCC summit, this architectural monstrosity with its 40 metre high cathedral/mosque style atrium and 10 metre chandeliers, is an insult to hospitality. It's faded and flyblown with carpets and soft furnishings in dire need of a clean. Embedded chewing gum and food just isn't on, anywhere in any hotel and certainly not at the prices...

 Report
Helpful?
4Thank Philosophical
AlBustanPalace, General Manager at Al Bustan Palace, A Ritz-Carlton Hotel, responded to this review

Dear “Philosophical”, Thank you for taking the time to share your feedback following your recent experience with us. Please allow me to express my sincere apologies that your experience was not to your expectations. At The Ritz-Carlton we pride ourselves on offering only the best quality, and are passionate about creating meaningful memories for our guests. I was very disappointed...

Reviewed 4 days ago NEWvia mobile

For sure this is not an ordinary hotel...it is a true Palace! The lobby is simply stunning.The atmosphere is really authentic and confortable.The pool area one of the most relaxing I've ever been.This is the best hotel in Muscat prepared for a business meeting,a honeymoon stay or simply an unforgettable holiday!

 Report
Helpful?
Thank gorkazm
Reviewed 4 days ago NEWvia mobile

The plus side of the hotel is the pool area and the view of the bay. The breakfast is also on point and a great start of the day. Room are clean and nice, service and staff is also very good. Small let down are the day restaurant offer and small lack of activities and facility for the price per...

 Report
Helpful?
Thank Wilbaune
Lubbock, Texas
Reviewed 6 days ago NEW

I drove to check out the hotel and have lunch. I ordered the hot Mezza, Ceaser Salad & Apple tart. Mezza was good, however the Ceaser Salad was soupy, not sure if the washed romaine lettuce was washed and not drained properly or some how water made it into the dressing? I proceeded to order the apple tart with ice...

 Report
Helpful?
1Thank Ray A
AlBustanPalace, Director of F&B at Al Bustan Palace, A Ritz-Carlton Hotel, responded to this review

Dear “Ray A”, Thank you for taking the time to share your lunch experience at Blu. I was glad to hear that you enjoyed our unique location. I was however sorry to hear that you were not impressed with the food that you tried. Please note that your comments have been taken on board and will be discussed with the...

Dubai, United Arab Emirates
Reviewed 6 days ago NEW

Just driving into, then stepping inside the hotel leaves you in awe! It's a marvel to see. The staff are friendly beyond your expectations upon arrival and the smell of frankincense burning fills the air. A quick look at your room and off to see the grounds, pool and beach area - they are one of the hotels biggest assets...

 Report
Helpful?
Thank magicgenee

1,681 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1653)
Viewed
Pool/Beach Area (342)
Viewed
Hotel & Grounds (414)
Viewed
View from Room (52)
Viewed
Room/Suite (149)
Viewed
Bathroom (44)
Viewed
Dining (84)
Viewed
Family/Play Areas (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
0:48
Videos (1)
Viewed
Other (562)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (11)
Viewed
View from Room (1)
Viewed
Dining (2)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Muscat hotels
22.5 km away
The Chedi Muscat – a GHM hotel
18.1 km away
Grand Hyatt Muscat
Grand Hyatt Muscat
#6 of 50 in Muscat
1,200 reviews
15.1 km away
Crowne Plaza Muscat
Crowne Plaza Muscat
#5 of 50 in Muscat
1,362 reviews
Show Prices
Show Prices
Show Prices
16.3 km away
InterContinental Hotel Muscat
33.1 km away
Hormuz Grand Hotel, Muscat
13.4 km away
Coral Muscat Hotel & Apartments
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Set against a dramatic backdrop of rugged mountains, Al Bustan Palace, a Ritz-Carlton Hotel, lies solitary amid an emerald green oasis with 200 acres of lush beachfront landscaping, overlooking the glittering azure waters of the Gulf of Oman. ... more   less 

Additional Information about Al Bustan Palace, A Ritz-Carlton Hotel

Address: PO Box 1998 | Muttrah, Muscat 114, Oman (Formerly Al Bustan Palace, a Ritz-Carlton Hotel)
Region: Oman > Muscat Governorate > Muscat
Price Range: RM1,101 - RM2,287 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Bustan Palace, A Ritz-Carlton Hotel 5*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Marriott and Agoda so you can book your Al Bustan Palace, A Ritz-Carlton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Hotel Muttrah
Hotel Style:
#1 Romantic Hotel in Muscat
#1 Business Hotel in Muscat
#2 On the Beach Hotel in Muscat
#3 Luxury Hotel in Muscat
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Al Bustan Palace, A Ritz-Carlton Hotel staff and other travellers.
61 questions
Ask a question

See all questions (61)

Questions? Get answers from Al Bustan Palace, A Ritz-Carlton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose one of the rooms that has a deck where you can get directly into the pool.”
 of 5 bubbles KeithShanaAlex, 17 Jan 2017 | Read review
“Rumour has it that they are refurbishing some rooms so ask for one of these.”
 of 5 bubbles Philosophical, 16 Jan 2017 | Read review
“Rooms on the lower floor have a great access to the pool”
 of 5 bubbles kdequekervandermerwe, 12 Jan 2017 | Read review
“Avoid rooms with a connecting door”
 of 5 bubbles richardbB4845KH, 9 Jan 2017 | Read review
“Higher floors enjoy better mountain views.”
 of 5 bubbles cristinai2014, 5 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay