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Al Bustan Palace, A Ritz-Carlton Hotel

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#4 of 50 Hotels in Muscat
Certificate of Excellence
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Al Bustan Palace, A Ritz-Carlton Hotel
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2,110 Reviews from our TripAdvisor Community

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Showing 1,564: English reviews
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Dubai, United Arab Emirates
Reviewed today NEW

Had brunch at the beach Pavillion and the whole experience was great from start to finish. The timings (1.30 - 5pm) are the best in Muscat and upon arrival youre met with w refreshing mocktail and explained about the packages on offer. My glass was never empty and the staff interspersed topping up drinks with moving umbrellas to shade us...

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Helpful?
Thank David M
Rome, Italy
Reviewed today NEW

We fall in love with this hotel when a couple of years ago we stopped in Muscat during a cruise. I loved the setting of the restaurant on the beach and the place itself. So two years later for my wife birthday I decided to organize the trip. Something went wrong and after 6 months from my reservation I got...

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Thank Giacomo V
Zurich, Switzerland
Reviewed 4 days ago NEW

we spent 4 days at the Al Bustan Palace as a start of our trip through Oman. It's location is very nice in a bay close to the old town of Mutrah. The roooms are big and well equipped. The pool is amazing and the staff at the pool bar are extremely nice and helpful. Specially I would like to...

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Thank Amaya A
Switzerland
Reviewed 1 week ago via mobile

Just a short drive from Muscat city centre, this hotel truly has a 'wow' factor. Very grandious inside including all the facilities, F&B outlets, pool, large grass areas and Spa. Tried it all! Very attentive, professional & friendly service. Restaurant offers themed buffet nights using local food produce. Very delicious and enjoyable. Once there one does not need to leave...

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Thank nplusk
London, United Kingdom
Reviewed 1 week ago

I was not a guest but visited few times at the night for drinks and a classical concert. We loved the beach pavillion and its drink selection, interesting and not crazy expensive despite the location. Service is polite and friendly but not intrusive as in other top hotels in town. Pools are awesome. We will definitely stay here in our...

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Thank Paco A
Reviewed 1 week ago via mobile

I did not sleep over just took a toor because it is a very expensive place but good to see in muscat. Includes all facilities, pools, tennis court, parking, all kind of foods and restaurants. Great architect

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Thank Houssam K
Reviewed 1 week ago via mobile

After hearing so much about the hotle and planning a surprise for my wife whom I only get to see evey few months I was extremely disappointed in the shambles of this hotel. Upon arriving there was no information about the hotel, restaurants, spa etc. The door to the room was left open, everythjng in the room as soaking. Literally...

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1Thank Paul S
AlBustanPalace, General Manager at Al Bustan Palace, A Ritz-Carlton Hotel, responded to this review

Dear “Paul S”, First and foremost thank you very much for taking the time to share your valuable observations in relation to your visit to our hotel last year in August. The genuine care and comfort of our guests is our highest mission and I truly regret that we did not live up to it during your recent stay at...

London, United Kingdom
Reviewed 1 week ago via mobile

I travelled with just my two daughters and I. Ages 5 and 7. I was treated like a queen and my daughters like princesses! The staff go out their way to make your stay as pleasant as possible. The only down side is that they don't have a kids club in operation, which would have been nice to enable me...

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Thank prettykryssie
Bourges, France
Reviewed 1 week ago via mobile

The Al Bustan delivers everything you would hope from a luxury break. We spent two nights in an Executive Suite (a generous upgrade from the management) with a mountain view. The Suite was large, very comfortable and with excellent facilities. The breakfast buffet at the Al Bustan is very good indeed, as was the Bubbly Brunch (separate cost) down by...

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Thank TraveljunkieRob
Sunshine Coast
Reviewed 1 week ago

There were places in Oman where we did not feel entirely comfortable or where we felt like we had to be constrained in our behaviour (mosques, markets etc). Here was somewhere where you could relax a little. The service was impeccable, the rooms, pools and views beautiful. Many restaurants to choose from. We loved our stay and would come back...

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1Thank Beetrootears

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Set against a dramatic backdrop of rugged mountains, Al Bustan Palace, a Ritz-Carlton Hotel, lies solitary amid an emerald green oasis with 200 acres of lush beachfront landscaping. We are a top choice among hotels in Muscat, Oman, offering accommodations and public spaces that overlook the glittering azure waters of the Gulf of Oman. ... more   less 

Additional Information about Al Bustan Palace, A Ritz-Carlton Hotel

Address: PO Box 1998, Muscat 114, Oman (Formerly Al Bustan Palace, a Ritz-Carlton Hotel)
Region: Oman > Muscat Governorate > Muscat
Price Range: RM1,451 - RM3,720 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Bustan Palace, A Ritz-Carlton Hotel 5*
Number of rooms: 250
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Also Known As:
Intercontinental Hotel Muttrah
Hotel Style:
#1 Business Hotel in Muscat
#1 Romantic Hotel in Muscat
#2 On the Beach Hotel in Muscat
#4 Luxury Hotel in Muscat
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Questions & Answers

Here's what travellers have asked, with answers from Al Bustan Palace, A Ritz-Carlton Hotel staff and other travellers.
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Questions? Get answers from Al Bustan Palace, A Ritz-Carlton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can afford the Jr suite are heaven!”
Giacomo57, 30 Apr 2017 | Read review
“Take a room with view on the ocean”
392amayaa, 26 Apr 2017 | Read review
“Delux ocean view.”
steveboces1, 13 Apr 2017 | Read review
“Room with a garden or ocean view not the mountain view”
499jaynel, 13 Apr 2017 | Read review
“The hotel is about to embark on a major re fit, we had a suite on the 5th floor overlooking the sea.”
jonc137, 11 Apr 2017 | Read review
5 of 5