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Charlestown Road Harbour Front, Charlestown, St Austell PL25 3NJ England
3 people are viewing this hotel
Booking.com
US$160
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Free cancellation until 15/08/22
Expedia.com
US$148
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Trip.com
US$146
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TravelocityUS$148
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Agoda.comUS$170
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Traveller (571)
360
Panoramas (8)
Room & Suite (192)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 24/10/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 24/10/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
Travellers' Choice
The Pier House Hotel and Restaurant in St Austell Cornwall is situated on the picturesque harbour of Charlestown with stunning views of the port and coastline of St Austell bay. It has been a hotel since 1920 and now incorporates the Harbourside Inn Public House since 2004.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Beach
Hiking
Taxi service
Newspaper
Non-smoking hotel
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Fishing
Outdoor furniture
Sun terrace
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Room features
Room service
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
1065Reviews9Q+A100Room tips
Traveller rating
  • 665
  • 241
  • 87
  • 33
  • 39
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Popular mentions
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Helen17021967 wrote a review Yesterday
Grimsby, United Kingdom4 contributions
Cannot fault anything with The Pier House hotel. Location, room, food, staff - all excellent. We stayed in the family quadruple room and it was spotlessly clean and had tea/coffee making facilities. nothing was too much trouble for the staff.
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Date of stay: August 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MJMagpoc Robles wrote a review 9 Aug
London, United Kingdom6 contributions
+1
First of all I would like to give a big applaused for all the staff in PIER HOTEL they were superb and it makes your holiday really well. The room is nice and clean. The breakfast is superb The place is amazing view And you can do lots of things in front of that hotel alone like swimming pic eat in/out pub etc If you are travelling by bus you can get a 1 week travel pass for £20.00 unlimited and you can take any bus . We managed to visit most of Cornwall in our 5 days there . Newquay ,land end,st Ives ,Truro, Penzance ,looe, It was amazing over all Worth travel . Big shout out anyway to Courtney,Allison and Isabelle from Pier house hotel .
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jeremy B wrote a review 9 Aug
Fordingbridge9 contributions8 helpful votes
The food was really good, backed up by great service from the staff, all in a wonderful setting. I stopped for one night while passing through and it was really good value for money and convenient. Booking was easy over the phone, with the only slight disadvantage being no parking at the hotel, although there was about 200 m from it.
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Date of stay: August 2022
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Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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nigel r wrote a review 7 Aug
Manchester, United Kingdom2 contributions
Wonderful location with outstanding views of the harbour and sea.Great access to the beaches and all the harbour side facilities. Reception - Polite,friendly and very helpful (both the day and night team.) Fabulous breakfast- great selection and a very professional breakfast team. Bar - serves a great selection of local ales with very knowledgable bar team to help recommend which ones to try. Rooms very clean with tea making facilities.Comfortable bed decent linen.Bathroom very clean. The cleaning team do an outstanding job in such an old building. Rooms - decor is dated and reflects the age of the property.However in such a stunning location why would you want to be stuck inside a room ! Good seating outside ( great for summer ) and the bar and reception have a cosy seating area if required. All in all a wonderful and pleasant experience professional,polite in house team.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mieke G wrote a review 6 Aug
9 contributions
Nice hotel in a lovely place. Old romantic harbour at the sea, often used in films or series. Room and facilities were good. Food and service very good. Great hotel to enjoy good food, nature, beach, and lovely view.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Anna K wrote a review 6 Aug
1 contribution
Really lovely accommodation and great staff. We could have fresh jugs of milk to make drinks in our room, nothing was too much trouble. Good breakfast and beautiful views across harbour, tall ships and the sea. Hot shower, comfy bed and parking.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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cathie s wrote a review 6 Aug
Cheltenham, United Kingdom44 contributions16 helpful votes
As the title says, this is the 3rd time we have stayed at The Pier House....once again we have had a fabulous stay. The rooms are clean and well equipped (we do always chose a sea/Harbour facing room). We ate each night in the restaurant, and if you are staying I would recommend booking a table in the restaurant as during the summer months it can get very busy. Breakfast cooked to order and both this and the evening meals were very good. The staff are all very friendly and attentive. We do love this place and will no doubt return again.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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tinkerbell047 wrote a review 1 Aug
middlesbrough4 contributions3 helpful votes
amazing hotel in a perfect location, our 3 time visiting and will be back. everyone so helpful and accommodating food perfect rooms clean and tidy. jsut a beautiful little hotel in a beautiful location.
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Date of stay: July 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michael G wrote a review Jul 2022
3 contributions5 helpful votes
A lovely and stress free stay which coincided with the start of the Charlestown Regatta week. Room was modern and extremely comfortable. Food excellent and fairly priced. Staff were exceptional. Definitely planning another stay in the near future.
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Date of stay: July 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from St Austell Brewery, Revenue Management at The Pier House Hotel
Responded 1 week ago
Hi Michaelg2383, Thanks for taking the time to leave a review for your recent visit to Pier House Hotel, Charlestown, accommodation. We always strive to deliver a great experience for our guests and look forward to welcoming you back soon. Thank you again for the great review!
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FigoSomerset wrote a review Jul 2022
Somerset34 contributions17 helpful votes
Regularly eat at the restaurant when visiting family but recently stayed overnight for the first time. Clean, comfortable and quiet room, really helpful staff and cannot fault the food. Great choice at breakfast and delicious lunch and evening meal for a very reasonable price.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Room Tip: Family room was very spacious and comfortable, with a harbour view on one side.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from St Austell Brewery, Revenue Management at The Pier House Hotel
Responded 1 week ago
Figosomerset, thank you for your review of Pier House Hotel, Charlestown, accommodation. All feedback is greatly appreciated, and we love to hear that guests have enjoyed their visit. We’re looking forward to welcoming you back soon. Thank you again for the great review!
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PRICE RANGE
US$137 - US$196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pier hotel st austell, the pier hotel
LOCATION
United KingdomEnglandCornwallSt AustellCharlestown
NUMBER OF ROOMS
27
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Frequently Asked Questions about The Pier House Hotel
Which popular attractions are close to The Pier House Hotel?
Nearby attractions include Charlestown Harbour (0.09 km), Shipwreck Treasure Museum (0.2 km), and The Harbourside Inn (0.03 km).
What are some of the property amenities at The Pier House Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Pier House Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Pier House Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Pier House Hotel?
Conveniently located restaurants include Charlie's Coffee House, The Longstore Steaks & Seafood, and The Boathouse Charlestown.
Is The Pier House Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of Charlestown.
Are there any historical sites close to The Pier House Hotel?
Many travellers enjoy visiting Mevagissey to Fowey Ferry (7.2 km) and The Lost Gardens of Heligan (6.5 km).
Does The Pier House Hotel have any great views?
Yes, guests often enjoy the harbour view available here.