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The Pier House Hotel

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Traveller (194)
Room & Suite (114)
Dining (44)
Overview
  • Excellent58%
  • Very good26%
  • Average9%
  • Poor3%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Beachfront
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (547)
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542 results
Traveller rating
302
144
51
21
24
Traveller type
Time of year
LanguageEnglish
302
144
51
21
24
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All reviewsoverlooking the harbourseafood pancaketall shipspa bathbistro menusunday carveryeden projectthe pubfantastic locationsingle roomst austellgreat roomrashleigh armsa sea view roomno liftshort breakstayed for one night
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1 - 5 of 542 reviews
Reviewed 2 days ago

We stayed at this hotel for 3 nights over a weekend. The hotel is lovely, the rooms bright, fresh and spacious. The bathroom great. The food in the hotel (ate in the bar area) was very good. However, we stayed in room 25 which is...More

Thank Curlydrawers
Reviewed 4 days ago via mobile

Our first visit to the refurbished Pier house and is was a nice experience. The new interior was well decorated with a more open layout. The terrace had plenty of people out enjoying the view. The lasagne and sea food pancake were both well very...More

Thank nottle72
Response from StAustellManagement, Manager at The Pier House HotelResponded 2 days ago

Thank you for leaving us this review. We are thrilled you like the new decor and our food. We hope to see you back again in the near future

Reviewed 5 days ago

Perhaps it was the room we had (room 4) but we had a fantastic view over the main beach and out to sea. The room was huge and had a massive bath in it's own room, up a small flight of stairs (not suitable for...More

Thank 16SteveL1516
Response from StAustellManagement, Manager at The Pier House HotelResponded 4 days ago

Thank you for your review, we are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.

Reviewed 6 days ago via mobile

I came with a group of work colleagues for a meal after work a couple of weeks ago. As it was a farewell do for one of the group, I decided not to complain then but thought I should write to you instead. However, no...More

Thank WhoamIanyway
Reviewed 1 week ago via mobile

I visited this newly refurbished restaurant in Charlestown. with my daughter and grandson during a recent visit to Cornwall. The atmosphere was bustling and the staff were friendly and efficient. We chose seafood pancakes which were delicious, and my grandson enjoyed his fish and chips....More

Thank Wendy F
Response from StAustellManagement, Manager at The Pier House HotelResponded 1 week ago

Thank you Wendy for leaving us this review. We are please you enjoyed your visit to us. We hope to see you back again very soon!

View more reviews
Best Value Properties in Charlestown, United Kingdom
See all Charlestown HotelsSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$142 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$142 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (194)
Room & Suite (114)
Dining (44)
Pool & Beach (7)
Questions & Answers
Ask a question
david c
25 February 2017|
AnswerShow all 12 answers
Response from DENNIS S | Reviewed this property |
Yes --Nearly all rooms have walk-in showers
1
Vote
Mrsbeckiboo
7 December 2016|
AnswerShow all 8 answers
Response from Bob H | Reviewed this property |
I did see a couple with a dog not sure if that helps but loverly place to stay and the food is very good
0
Votes
Harriet271
6 May 2015|
Answer
Response from PierHouseHotel | Property representative |
The short answer is yes
0
Votes
Room Tips
"As I said above, room 4 overlooks the sea and is stunning."
Read review
"Room 23, is a virtual apartment, with a separate bedroom upstairs, perfect to give us a bit of space from..."
Read review
"avoid 17 if you want a view"
Read review
"For the view rooms at the front overlooking the harbour"
Read review
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