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    The Pier House Hotel

    507 Reviews
    #1 of 1 Hotels in Charlestown
    Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
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    08/10/2017 09/10/2017
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    US$141
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    All photos (310)
    Full view
    Certificate of Excellence
    Traveller (176)
    Room & Suite (97)
    Dining (37)
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    Overview
    4.5
    507 reviews
    • Excellent59%
    • Very good26%
    • Average9%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “tall ships” (30 reviews)
    “overlooking the harbour” (16 reviews)
    “seafood pancake” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Laundry Service
    3.0 Star Hotel
    All hotel details
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (507)
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    1 - 5 of 502 reviews

    Reviewed 2 days ago
    Nearly excellent

    We stayed at the Pier House recently for a couple of nights, eating in on both evenings. There's a lot to like about the place. The location is isolated and peaceful, with a stunning view when the weather is cooperating. Our room wasn't huge, but...More

    Thank RoamingScot
    Response from StAustellManagement, Manager at The Pier House HotelResponded yesterday

    Many thanks for your review - we really appreciate the time you've taken to share your experiences. We do hope to see you back here very soon!

    Reviewed 5 days ago via mobile
    Great lunch with a fabulous view in any weather!!

    The place has great views over the harbour and the muscles and chips were outstanding. (Book in advance to get the window seats) The service was amazing. Mum was a bit worried about the soup being too spicy so the lovely waitress brought out a...More

    Thank FleurMichelle
    Response from StAustellManagement, Manager at The Pier House HotelResponded 3 days ago

    Many thanks for taking the time to write this review. We do hope to see you back here very soon!

    Reviewed 6 days ago
    Was Ment To Be A Nice Night Away

    One night away, room cheap not worth £130 at all, poky and small , no bottles of water, tiny window which when you opened all you heard was the kitchen (air-conditioning unit !!! Fresh air) toiletries cheap and cheerful just as the bed linen/quilt and...More

    1  Thank clairelouisenort2017
    Reviewed 1 week ago via mobile
    Ann tanser

    Absolutely fantastic, great room, superb view, excellent meal and really friendly staff. We will be back again. Great location right on the harbour. Highly recommend this lovely welcoming hotel in the heart of poldark country.

    Thank tanserhouse
    Response from StAustellManagement, Manager at The Pier House HotelResponded 1 week ago

    Thank you for your review, we really appreciate the time you've taken to share your experience. We are so pleased that you enjoyed your visit with us and look forward to welcoming you back very soon!

    Reviewed 2 weeks ago via mobile
    Great meal

    Had a really tasty meal here on a busy Saturday evening in late August. It was the bank holiday weekend in the UK and so everywhere was very busy. Despite the fact that the restaurant was really busy and there was a bit of a...More

    Thank CaraSligo
    Response from StAustellManagement, Manager at The Pier House HotelResponded 2 weeks ago

    Thank you for you 5* review, it is always pleasing to read such positive feedback regarding all aspects of your stay. We are so pleased you enjoyed your time with us and look forward to welcoming you back in the future.

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Laundry Service
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$149 - US$236 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 27
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Orbitz, TripOnline SA, Priceline and Booking.com so you can book your The Pier House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cornwall >
    • St Austell >
    • Charlestown
    • Also Known As
    • Pier Hotel St Austell ,
    • The Pier Hotel
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    Add Photo Photos
    All photos (310)
    Full view
    Traveller (176)
    Room & Suite (97)
    Dining (37)
    Pool & Beach (5)
    Hotel & Grounds (167)
    Bathroom (4)
    Nearby
    Nearby HotelsSee all Charlestown Hotels
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    Ask a question
    Questions & Answers
    david c
    25 February 2017|
    AnswerShow all 11 answers
    Response from DENNIS S | Reviewed this property |
    Yes --Nearly all rooms have walk-in showers
    1
    Vote
    Mrsbeckiboo
    7 December 2016|
    AnswerShow all 7 answers
    Response from Bob H | Reviewed this property |
    I did see a couple with a dog not sure if that helps but loverly place to stay and the food is very good
    0
    Votes
    Harriet271
    6 May 2015|
    Answer
    Response from PierHouseHotel | Property representative |
    The short answer is yes
    0
    Votes
    Room Tips
    "Not worth the money in every area."
    Read review
    "Ask for a sea view."
    Read review
    "Our family suite was well appointed and even roof views seemed to have floral troughs on the tiles to add..."
    Read review
    "sea view is the best and worth the extra 35 gbp"
    Read review
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