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Novotel Caserta Sud

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Traveller (124)
Room & Suite (55)
Dining (20)
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Overview
  • Excellent21%
  • Very good43%
  • Average23%
  • Poor7%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (626)
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1 - 5 of 59 reviews
Reviewed 2 days ago via mobile

Appreciating to stay at Novotels as a platinum member - espacially knowing whatever happens - the beds are great. Not in this hotel... We booked a twin bed room. What we have got and what seems to be a standard is: a 1,4 m bed...More

Thank koboldmunich
Reviewed 2 weeks ago via mobile

We were delayed because of an air traffic controllers strike in Italy and had to spend two long days in Caserta. The food was mediocre at best. The room had filthy carpets; smelled like smoke; air conditioning in the room not functioning except to make...More

Thank Robert L
Reviewed 28 February 2018 via mobile

Booked by a colleague. Arrived and pleasant check-in. Told to put car in private car park instead of hotel front (says something about the area). Went to rooms. My room was a bit shabby as well as the bathroom. Service ok in bar, professional, but...More

Thank JustbeCouscous
Response from daniele g, Guest Relations Manager at Novotel Caserta SudResponded 2 March 2018

Dear Guest, thank you so much for choosing Novotel Caserta Sud and for sharing with us your opinion. We are working to renove our hotel as soon and we hope to see you as soon to offer you a better experience. Best regards. The Management...More

Reviewed 11 February 2018

The hotel was very clean and convenient. Nothing fancy but I was on business and just needed a place to sleep. The service was excellent from everyone. The only complaint was that the bed was extremely firm and felt like I was sleeping directly on...More

Thank Twtrd55
Response from daniele g, Public Relations Manager at Novotel Caserta SudResponded 12 February 2018

Dear Twtrd55, thank you for your review. Thanks a lot of your compliments, it will be a very pleasure to share its with our team. We took notes of your complaint and we will do everything to improve our rooms and services. Looking forward to...More

Reviewed 6 February 2018 via mobile

Rooms ok, clean but dated. Could do with a refurbishment. Dinner at the restaurant was ok but compared to other places near by could do with some improvement. Little expensive for what you get I thought.More

Thank Sam355
Response from daniele g, Public Relations Manager at Novotel Caserta SudResponded 12 February 2018

Dear Sam355, thank you for your review regarding your stay at Novotel Caserta Sud. Thank you for the comments made and for the advice you gave us to improve our hotel, we will confidently secure them with the Management to improve further. Looking forward to...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Parking
Pool
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Details
Price range
US$58 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Caserta
#5 Business Hotel in Caserta
#6 Luxury Hotel in Caserta
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$58 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Caserta
#5 Business Hotel in Caserta
#6 Luxury Hotel in Caserta
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (124)
Room & Suite (55)
Dining (20)
Pool & Beach (5)
Questions & Answers
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Room Tips
"ask for renovated rooms"
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"None of the rooms have a view and they vary between tolerable and intolerable."
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"don't stay there"
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"Standard room is good value and ticks all the boxes"
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