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Hotel Santa Chiara

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Hotel Santa Chiara
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111 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Benllech, United Kingdom
Reviewed 18 June 2013

I stayed here for 4 nights on a Newmarket coach tour. Please remember that the facilities were tailored to secure Newmarket's business. Location- a 15 minute brisk walk downhill or up a steep hill to the main square or 30 minutes to primary shops location. Has a few shop /bars within 5 minutes - nothing much. On the downhill walk...

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Helpful?
1Thank Gwilym P
paolacorvi, Direttore at Hotel Santa Chiara, responded to this review

Thank-you for taking the time to review our hotel we are very pieased you enjoyed your stay. We are very proud of our staff. Much of Tuscany is very hilly but we hope that it won't deter you from returning one day. Best wishes Paola Corvi Manager

Manchester, United Kingdom
Reviewed 12 June 2013

We stayed at this hotel recently as part of Newmarkets Classic Italy tour and we enjoyed every moment of it. The hotel is so friendly, clean and comfortable although it is the only hotel we have stayed in with a balcony off the bathroom.The food was good and plentiful and the staff, who are all multi taskers were so helpful....

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2Thank oldham3
paolacorvi, Direttore at Hotel Santa Chiara, responded to this review

Thank-you for taking the time to rate our hotel. We are very happy that you enjoyed your holiday and hope to see you again one day. Best wishes Paola Corvi Hotel Manager

Bergen, Norway
Reviewed 6 June 2013

Good food, Good service. Ecxellent service. Nice room. .had a twin bedded room On Therese 3rd floor.Friendly staff at Therese restaurant and Therese reception.. Not so happening with online noe lift at the hotel.

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Thank GEI160349
paolacorvi, Direttore at Hotel Santa Chiara, responded to this review

Dear Ms Bergen, Thank you for taking the time to rate our hotel, we apologise for the technical problem with the lift that day which had been overloaded with suitcases, our mechanic repaired it the same day. We wish you well for the future and hope to see you again someday. Best wishes Paola Corvi Hotel Manager.

LEICESTER
Reviewed 23 May 2013

Stayed at this hotel on a Newmarket tour. The hotel is of a reasonable standard but is obviously suffering from the recession. The bar ran out of popular drinks on the second night, these were not replaced so you drank what they had left at prices higher than average even for a hotel. The staff were eastern european girls who...

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1Thank DENNIS M
paolacorvi, Direttore at Hotel Santa Chiara, responded to this review

Thank you for taking the time to rate your stay in our hotel, we will endeavour to improve where possible notwithstanding the current economic climate in Italy. We welcome your opinion and have now removed the pigeon barriers for the summer. Paola Corvi

Wiltshire
Reviewed 5 November 2012

We stayed here during a Newmarket Classic Italy holiday. Had a twin bedded room on the 3rd floor with en-suite bathroom with shower over bath. Shower didn’t fit its wall bracket so getting it to point in the right direction was a challenge! Room was reasonably clean but looking a bit jaded. Couldn’t get the air-conditioning to work but we...

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1Thank Wiltshirerambler
paolacorvi, Direttore at Hotel Santa Chiara, responded to this review

Thanks for writing his opinion We will try to improve and will be a pleasure to host you again in our hotel Best Regards Paola Corvi

Manchester, United Kingdom
Reviewed 21 October 2012

We stayed here in October 2012 as the second hotel in our Classic Italy tour with Newmarket Holidays. The bathroom floor never got cleaned. I asked for an extra pillow but none came. The air conditioning had been switched off the day before as it was now autumn. Not enough staff in the restaurant. We had a long wait to...

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3Thank KeithRD
paolacorvi, Direttore at Hotel Santa Chiara, responded to this review

Respond to his review is easy……. When a customer is not satisfied with anything luckily he is not credible ........... I'd be curious to know the price of your journey, as includes everything written below. Your opinion would be a help for us and for our customers but you should write things that are true, after analyzing objectively your trip...

Grimsby, United Kingdom
Reviewed 16 October 2012

Spent 4 nights at this hotel on the second part of Newmarket "Taste of Italy" tour. Queues at only lift so took ages to get to room with luggage. Room on first floor quite good compared to stories from other visitors. We were out early every day on trips (two days extra early due to unforeseen strikes by Italian workers)....

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Thank 5DoreenR5
paolacorvi, Direttore at Hotel Santa Chiara, responded to this review

Dear customer, In general, group travel have advantages and disadvantages. The biggest advantage is the attractive price (transport, excursions, the hotels) but .......... when 50 people (with 50 suitcases and 50 bags) come all together at the hotel I think it is normal to wait for some minutes in front of the elevator (our hotel has 3)………it is normal, wait...

London, England, United Kingdom
Reviewed 13 October 2012

We travelled to this hotel with Newmarket Holidays at the beginning of October 2012. ( "Discover Classic Italy)".When we arrived,we had to wait for AGES to use the pathetic 4-person ( or 2-person with luggage) lift.Our holiday brochure stated that the hotel rooms were air-conditioned, but there were no such rooms in the building ; the air-conditioning had all been...

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2Thank Roger M
paolacorvi, Direttore at Hotel Santa Chiara, responded to this review

Dear Customer our hotel has everything you could read in the brochure. The menu offered meet 90% of customers The lift can accommodate up to four people Air conditioning is working perfectly Our waiter plans always have great reviews about the cleanliness The extractor fan in the bathroom is centralized and technologically advanced super silenced. For the structure and the...

London, United Kingdom
Reviewed 8 October 2012

We stayed here for four nights with newmarket travels classic italy holiday. The hotel is on a very steep and hilly uneven road which did'nt bother us but for anyone with walking difficulties it would be a nightmare. Our room was very small and the shower tiny. You turned the water off every time you turned round! The food was...

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Thank jenny_fisk
paolacorvi, Direttore at Hotel Santa Chiara, responded to this review

Thank you for your review and we apologize for our English. The location of the hotel is uphill from the center, however, which is a ten minute walk, the place is very peaceful, quiet and away from the noise. Our outdoor swimming pool and is surrounded by trees and flowers and is cleaned thoroughly every morning. On windy days at...

Lincoln, England, United Kingdom
Reviewed 21 September 2012

Our group of 8 had booked a Newmarket holiday Tuscan Treasures. We chose the Hotel Plaza in Chianciano Terme, Newmarket changed the hotel to the Santa Chiara in Chianciano. Nice friendly hotel, the staff were always cheerful. the food was good and plentiful. The Santa Chiara is not in the centre, a 15 minute walk which is on uneven pavements...

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2Thank Penny C
paolacorvi, Direttore at Hotel Santa Chiara, responded to this review

We have a beautiful memory of your company. we understand the disappointment of having a hotel you had not chosen......but for us it was a pleasure hosting you Many Greetings

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Hotel Santa Chiara

Address: Via Dei Colli 50, 53042 Chianciano Terme, Italy
Region: Italy > Tuscany > Province of Siena > Chianciano Terme
Price Range: RM250 - RM366 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Santa Chiara 3*
Number of rooms: 108
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Hotel Style:
#15 Family Hotel in Chianciano Terme
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Santa Chiara staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably best to find another hotel in this area.”
 of 5 bubbles StotfoldLin, 12 Oct 2016 | Read review
“Book early.”
 of 5 bubbles 131sydneyb, 10 Oct 2015 | Read review
“Ask for a room with a balcony”
 of 5 bubbles leather, 3 Jul 2015 | Read review
“Try a different hotel !”
 of 5 bubbles Coopsonthemove, 1 Jun 2015 | Read review
“Rooms at the back have a better view and corner rooms have a cross breeze”
 of 5 bubbles blackacre03, 19 May 2015 | Read review
5 of 5