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Cristallo, a Luxury Collection Resort & Spa

452 reviews
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Traveller (147)
Room & Suite (240)
Dining (58)
Overview
  • Excellent81%
  • Very good12%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“shuttle service”(10 reviews)
“beautiful hotel”(10 reviews)
“piano bar”(4 reviews)
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (452)Write a Review
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Traveller rating
111
22
12
5
3
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Time of year
LanguageEnglish
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111
22
12
5
3
Show reviews that mention
All reviewsshuttle servicebeautiful hotelpiano bargazebo restaurantgym facilitiesfantastic conciergegreat ski roomsun deckdining staffdelicious breakfast buffetmid wayon demandservice was top notchthe hotel sitsan upgradeprofessional serviceenjoyable experience
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1 - 5 of 153 reviews
Reviewed 1 week ago via mobile

Don’t get me wrong, I’m not expecting everything to be perfect but there are many things at fault with a hotel which claims to be luxury. Before I start, the service is for sure luxury- the concierges were absolutely lovely and sorted out fantastic meals...More

Thank Alexandra F
Response from CristalloManagement, Direttore generale at Cristallo, a Luxury Collection Resort & SpaResponded 4 days ago

Dear Alexandra F, Thank you for taking your time to give us such a detailed review, it is always important for us to get a feedback on our guests’ stay in order to know what we are good at and what we can improve. We...More

Reviewed 1 week ago

Deluxe mountain view - simply spectaclular! Staff are attentive and helpful. Property is ibeautiful and whilst only a short walk from the village centre, it feels removed and peaceful. Breakfast is the best we have had - huge variety of very fresh food. The restaurants...More

Review collected in partnership with this hotel
Thank GlobalCouple
Reviewed 1 week ago via mobile

As we wanted to celebrate my daughter's eighteenth birthday in a nice restaurant we went to Cristallo. Although we had no reservation we were warmly welcomed at the reception. It is to be noted that the high season has not started yet. We were shown...More

Thank Michel Victor A
Response from CristalloManagement, Direttore generale at Cristallo, a Luxury Collection Resort & SpaResponded 1 week ago

Dear Michel Victor A, Thank you for the time you dedicated to review us and our Gazebo! We are pleased to read that our staff was lovely to you from the very beginning to the end of your experience and we regret to know that...More

Reviewed 2 weeks ago

Out of town but courtesy shuttle into centre of town and drop off/pick up at ski lifts make it all seamless. Lovely bar lounge and decent size pool with jacuzzi and sauna/steam and well equipped gym. Best aspect of the hotel undoubtedly the fantastic concierge...More

Thank TWhyte
Reviewed 3 weeks ago

The service is impeccable, views are stellar, and rooms prestine. The concierge was extremely helpful in planning our transportation from Venice airport, dinner reservations, lift tickets and spa treatments! We plan to return to this hotel.

Review collected in partnership with this hotel
Thank mwieck
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Airport Transportation
Breakfast included
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$348 - US$2,135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Cortina d'Ampezzo
#1 Spa Hotel in Cortina d'Ampezzo
#1 Family Hotel in Cortina d'Ampezzo
#1 Luxury Hotel in Cortina d'Ampezzo
#1 Business Hotel in Cortina d'Ampezzo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$348 - US$2,135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Cortina d'Ampezzo
#1 Spa Hotel in Cortina d'Ampezzo
#1 Family Hotel in Cortina d'Ampezzo
#1 Luxury Hotel in Cortina d'Ampezzo
#1 Business Hotel in Cortina d'Ampezzo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (147)
Room & Suite (240)
Dining (58)
Pool & Beach (44)
Amenities (67)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Istanbul95
10 January 2018|
Answer
Response from CristalloManagement | Property representative |
Dear Istanbul9, we do not have an in-house ski school but thanks to our concierge we can organize all the lessons you need, both for adults and kids. Thank you!
0
Votes
Google Translation
travelers077
22 June 2017|
AnswerShow all 3 answers
Response from CristalloManagement | Property representative |
Dear travelers, Thanks for asking and it is my pleasure to communicate that we also have USB plugs in all rooms, so you can charge your iPhone directly through your USB cable. Thanks again and do not hesitate to contact us... More
0
Votes
Google Translation
globetrotterista
9 April 2015|
Answer
Response from CristalloManagement | Property representative |
Good morning, we do not have air conditioning, as most of hotels here. We do have an air-change ventilation system in room. Feel free to contact us again. Thanks!
0
Votes
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Room Tips
"Take time to relax in the tub."
Read review
"Book a junior suite"
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"Ask for a mountain view. Absolutely gorgeous!"
Read review
"They all face beautiful mountains."
Read review
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