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Hotel Spol - Feel at Home

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Via dala Gesa, 245, 23030, Livigno Italy
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Traveller (322)
360
Panoramas (58)
Room & Suite (266)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#20 of 83 hotels in Livigno
Location
Cleanliness
Service
Value
Travellers' Choice
Nestled between the Swiss National Park and the Stelvio Pass you will find the Hotel Spöl where you can enjoy a holiday in a place where nature, relaxation and fun have found a unique balance. In the center of town, only a few steps away from the ski lifts and the bike paths, it is an ideal starting point for skiing, hiking, biking and shopping.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Free breakfast
Bicycle rental
Bicycles available
Babysitting
Electric vehicle charging station
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Game room
Ski rentals
Skiing
Children Activities (Kid / Family Friendly)
Spa
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Massage
Neck massage
Solarium
Ski In / Ski Out
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Dry cleaning
Laundry service
Ironing service
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Room features
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Charming
Languages Spoken
English, German, Italian
397Reviews21Q+A7Room tips
Traveller rating
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Popular mentions
pantelischios wrote a review Dec 2020
Chios Town, Greece50 contributions28 helpful votes
We visited Livigno in September. Our purpose was family vacations and work out in the mountains. Spol was the best choice by far. We had a perfect room on the top floor! Breakfast and dinner was included and it was just perfect. Everything was so close. The pool , the market, the lake! It will be our choice for sure , next time we visit Livigno!
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Date of stay: September 2020
Location
Service
Sleep Quality
Room Tip: Familly suit is just a dream come true!
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Rosemary wrote a review Mar 2020
London, United Kingdom6 contributions
This was my 4th stay at the Hotel Spöl and as always, it was very enjoyable. Every member of staff was extremely friendly, helpful and professional. Nothing was too much trouble. The restaurant was bright and airy and the food and service were excellent. My room was very comfortable and functional and the housekeeping service very efficient. The hotel is just a few minutes walk to the the ski slopes and to the lively main street of Livigno. We had excellent snow and skiing conditions.
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Date of stay: March 2020
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Response from hotelspol, Direttore generale at Hotel Spol - Feel at Home
Responded 14 Mar 2020
Hello Rosemary, it was nice to have you with us again this year and we thank you for the nice review. Greetings from Livigno.
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Koen D wrote a review Feb 2020
Dilbeek, Belgium5 contributions12 helpful votes
Quite some reviews give a good view on how the hotel is performing. Not all rooms are up to standards, far from cheap, but the restaurant and staff are excellent, making up a lot. We stayed for the second time with 4, 2 adults and 2 young adults. We had an extremely bad experience which is however undocumented so far: no safe feeling for women! Let me explain. Each month in February, an old German man called Manfred is staying there for 4 weeks and annoying other clients, as he did with us. Obvious a good client and a friend of the hotel manager Dario. During a dinner, Manfred has stolen the key card of my daughter. When noticed, the man admitted that he took the card without providing any rationale why. He even insulted my daughter very badly when it became clear he took her card. So far the incident, what happened afterwards is even worse. The hotel manager, Dario, continued to ignore the problem even after watching the video recording of the incident and after several conversations. For him, the safety feeling of his clients is not a concern, it was just a incident between 2 clients. He not only protected his Manfred (the annoying old man), yet actually also laughed my daughter in the face when she explained what happened (note that my daughter didn't sleep the following nights and was scared to enjoy the wellness and the pool). For him, it was clear that his Malfred is the good client and we are just seeing the bad side of people (in case, his beloved Manfred). How safe would you feel? Would you enjoy your stay? The hotel's slogan is "feel at home". In Spöl it means: women should not feel safe, incidents occur without further action of the hotel manager, his preference is laughing at you, ignoring problems. In the end, he really upset us! My daughter, neither my wife felt save in the hotel after the incident. Spöl is far from a cheap hotel to stay, one would at least expect some assurance on safety to "feel at home!" Even more painful is the contrast of the helpful staff compared to their manager. We additionally noticed that this incident is not unique. Manfred appears to be a burden for the staff, yet we experienced that the staff was silent to the hotel manager on this. Yes, I guess they know why. How a hotel manager destroys the good work of his staff. Really, don't go there! #livigno #hotelspol
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Date of stay: February 2020
Location
Service
Sleep Quality
Room Tip: Check the website, there is huge difference between the quality of the rooms!
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2 Helpful votes
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Response from Hotel Spol L, Direttore at Hotel Spol - Feel at Home
Responded 9 Feb 2020
Dear Mr. KoenD1805, I am happy to respond to your accusations in a polite and respectful manner, which I always put emphasis on during our two discussions. The attitude of the entire team working at a hotel depends on the overall conditions created by management. It is our philosophy to not only pamper our guests, but also our staff and make everybody feel comfortable. About what happened: When Mr. Manfred was chatting with your wife, he absent-mindedly took the room key, which had been placed on your table at the restaurant. The surveillance footage clearly shows that he was not hiding it, but held it in his hand during the chat. Even after returning to his seat, he placed it on the table, where it stayed until you realized what had happened. You only watched the first part of the video – when the key was taken – and refused to watch it in its entirety to try to understand what really happened. You had already passed judgement. We reprogrammed the keys to your room, assigned you a new table and I personally tried to reassure you regarding Mr. Manfred, who has been a regular at our hotel for more than 15 years and never caused problems or behaved disrespectfully in any way. He likes to chat, but that’s it. I am very sorry that you tried to take this out on me and my staff, with whom we have an excellent relationship that extends beyond the work environment. The entire video clearly shows a senior citizen taking and holding the key without thinking about what he was doing. I don’t think you really wanted us to remove an 85-year old, who is known for his cheerfulness and friendliness in the entire village, from the hotel? A senior citizen, who has taken many of our guest and their kids skiing? At no time has your family been put in danger by this dangerous guest. Everyone who knows me personally can confirm that arrogance is not one of my personal traits and that I always maintain a friendly attitude and have a sympathetic ear for everyone. Your statement that I would do better to protect your family, who would have returned for years to come, than an senior citizen is better left uncommented.
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Coomby wrote a review Feb 2020
Basingstoke, United Kingdom27 contributions4 helpful votes
6 of us (all guys in our 50's) travelled to Livigno for a long ski weekend in Jan 2020. We flew into Milan Linate airport and rented a car. It took approx 3hrs 40mins excluding a short stop. The journey was quite scenic driving around Lake Colmo and into the Alps although a lot was under cover though mountain tunnels. The last hour or so was through mountain passes and could be quite tricky in poor weather. We were very lucky with the weather. We all really loved Livigno. We are reasonable skiers and 3 days was just about enough to ski everything we wanted to ski. I think a week would be too long unless the snow conditions allowed off piste. The Hotel was in a really good location. Walking distance from the lifts on one side of the valley and the bus route to the other side of the valley. We paid around 250 Euro per night based on 2 sharing a room on B&B basis which is more than we would normally pay so my expectations were high. Checkin was straight forward as we filled in the pre registration info on line. We were given a complimentary iPad cover (not sure why but a nice gesture). Parking was just outside the rear entrance. There is a small lift (elevator) to the 4 or 5 accommodation floors in the main building. We had 2 rooms on the 2nd floor and 1 on the 3rd floor. The elevator is small and can get busy so lower floors are better if you have the energy to use the stairs. Unfortunately the rooms were a real let down. I was really disappointed to say the least. The rooms were very small considering the amount we paid and the beds were tiny. I am 1m 90cm high (around 6' 2") and my feet were over the end of the bed when laid flat and had very little room to roll over. The room itself was quite narrow. I hit my leg on a low table coming out of the bathroom one evening. The bathroom was also small. We had a toilet, bidet, sink and corner shower which would be a squeeze for anyone carrying a bit of weight. I would have really liked a bath as well. The room had the most bizarre balcony i have ever seen. It was fully enclosed with windows. It looks as if this is just used as a smoking area as it had a really strong smell of stale smoke and is certainly not somewhere a non smoker would want to spend any time. We dumped our emptied suitcases in there and used it purely for storage. We visited the wellness area a couple of times which was quite nice. It wasn't very big but had a nice pool, sauna, jacuzzi, steam room and relax area and was never crowded whilst we were there. The hotel has a small bar area. We had one drink there. It is quite small and lacked any atmosphere whilst we were there, but I guess this is down to who uses it. Being located close to the main area of Livigno we preferred to go out and enjoy the apre ski bars nearby. To finish this review on a high I would say the breakfast and the restaurant area where we had breakfast was excellent. The service was really, really good. All the staff were so professional. The food was amazing and the environment looking out of the windows really really nice. Overall I really enjoyed my long weekend in Livigno but was really disappointed by the room. Having paid almost 250 Euros per night perhaps i had set my expectations too high. BTW I did go to reception and tell them abut my disappointment with the rooms and particularly the beds but there was nothing they could do. Also - I understand there is another side to this Hotel which I didn't see so perhaps the rooms are much better there.
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Date of stay: January 2020
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Room Tip: Don't book the single bed rooms unless you are a Hobbit!
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2 Helpful votes
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Response from Hotel Spol L, Responsabile relazioni con la clientela at Hotel Spol - Feel at Home
Responded 7 Feb 2020
Dear Mr Coomby, we are always very sorry when a customer is not completely satisfied. We are happy that you particularly enjoyed our services such as the spa and breakfast. For the small room, we always try to present our rooms to the bes, on the website, in addition to the photos, there is a video and a description with the room sizes. We are constantly renovating our structure and we have various types of rooms up to 50 square meters. We hope to have you in our hotel on another occasion, perhaps in the new Ginepro rooms. Bers regards from the Hotel Spol team.
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Natalia_ndnd wrote a review Jan 2020
Moscow, Russia2 contributions2 helpful votes
This was my first visit to Living and aI did really enjoy our stay at the Hotel Spol! Friendly staff, nice cuisine, cozy rooms and good location - best value in other words! I would definitely recommend that for a family stay or a group of friends.
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Date of stay: January 2020
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Response from Hotel Spol L, Direttore at Hotel Spol - Feel at Home
Responded 29 Jan 2020
Hello Natalia, thanks for the nice review, it's a pleasure to know that you have spent a pleasant holiday at the Hotel Spol. We look forward to seeing you soon for another holiday in Livigno. Greetings from the Hotel Spol team.
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PRICE RANGE
US$179 - US$354 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
spol hotel livigno
LOCATION
ItalyLombardyProvince of SondrioLivigno
NUMBER OF ROOMS
45
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Frequently Asked Questions about Hotel Spol - Feel at Home
Which popular attractions are close to Hotel Spol - Feel at Home?
Nearby attractions include Centrale Scuola Sci e Snowboard (0.4 km), MUS! Museum of Livigno and Trepalle (0.3 km), and Chiesa di Santa Maria Nascente (0.4 km).
What are some of the property amenities at Hotel Spol - Feel at Home?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Hotel Spol - Feel at Home?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Spol - Feel at Home?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Spol - Feel at Home?
Conveniently located restaurants include Ristorante Focolare, Mauri's L'Hamburgheria, and La Posa - Hotel Flora's Restaurant.
Are there opportunities to exercise at Hotel Spol - Feel at Home?
Yes, guests have access to an indoor pool and a sauna during their stay.
Is Hotel Spol - Feel at Home located near the city centre?
Yes, it is 0.9 km away from the centre of Livigno.
Are any cleaning services offered at Hotel Spol - Feel at Home?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Spol - Feel at Home?
The staff speaks multiple languages, including English, German, and Italian.
Does Hotel Spol - Feel at Home have any great views?
Yes, guests often enjoy the mountain view available here.
Is Hotel Spol - Feel at Home accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.