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Hotel villa Serena is a small hotel situated in the town of Marghera, about 1 km from a shipyard and 2 km from a refinery. The location in not very nice, specially at night, but it is very very convenient close to high way, train...More
I have never been met with as much hostility, disrespect and rudeness then when I stayed at Villa Serena. We booked this place for what it offered a clean private room, hot shower and wifi. All that a modern traveller needs to get by with....More
Thank Emma W
Response from Eliza159, Responsabile reception at Hotel Villa SerenaResponded 3 November 2017
We are sorry that his experience with us has not been the best, but we would like to clarify some things. During the time you stayed, we was doing maintenance work for the Wi-Fi. Unfortunately the person that work for the telephone company were not...More
Upon arrival we found out that the provided room was in basement , damp , cold and unclean. There were ladies pads and spoiled egg in nightstand . My friend made pictures. The room did not match with description and pictures on website. For our...More
Everything would be perfect (just like the photos are), if this was 1962, but it wasn't. Old and out of order. This hotel needs to be redone, like every part of the hotel. Stayed here just for one night, one night only...
We chose this hotel because it was cheap and for its closeness to the train station to Venice (which is actually 12 min walk). The vintage style charmed us online, although when we got there we found a "cheap" looking style, kind of a "wannabe...More