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Hotel Hell

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89 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Palermo, Italy
1 review
Reviewed 24 October 2016

Very nice yet unpretentious accommodations; modern and clean environment, especially the rooms, with brand new bathrooms. Service and food are perfect with a great selection of wines and grappas. Pricing reflects all these qualities, and location is very close to the center of the village without the associated noise/fuss. Would go back in a heartbeat.

Helpful?
Thank roplaja
Altrincham, England
Level Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 6 April 2016

This was our second stay at Hotel Hell, which must be a recommendation in itself. On our previous visit we had been given a comfortable room with balcony overlooking the nursery slopes. The views extended further up the valley to Ciampinoi and the Sella. Once our booking had been made through Crystal Ski we emailed the hotel to request the... More 

Helpful?
Thank Alan321
Isle of Man, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 January 2016 via mobile

My family of 6 stayed here the last week of January 2016. The manager and staff are very friendly and proactively seek to insure that their guests are well taken care of. The hotel is well situated close to the town centre and provides a minibus to bring guests to the skiing areas. We all enjoyed using the spa in... More 

Helpful?
1 Thank geen-bob
Glasgow, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 March 2015

We stayed in this hotel for a week's skiing in the middle of March 2015 - our second visit. Hotel Hell has very friendly family owner/manager. They did everything they could to make us welcome and to enjoy our holiday. The food was excellent, with a good choice of main course and dessert every evening. There was a good variety... More 

Helpful?
Thank edsactwo
Chester, United Kingdom
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 March 2015 via mobile

This will be the 5th year we have stayed at Hotel Hell. It is fantastic for the children as the ski school is next door on the Palmer slope. Rooms are always clean and tidy. Would recommend to friends.

Helpful?
Thank welshwally60
chester
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 February 2015

This is my family favourite Hotel in Ortisei, Very clean, spacious rooms,you can enjoy watching your Kids skiing when you have a Spriz. Close to the center, and especially family Owned. Thanks for a fantastic stay see you next year.

Helpful?
Thank gianni1212
england
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 February 2015

we stayed a week here with a crystal ski holiday, same week as the review submitted on the 2nd feb. the hotel was half empty when we stayed and lacked atmosphere as a result but staff were friendly and the hotel pleasant enough. it's in good condition, clean, tidy and moden facilities the wellness centre was used every night and... More 

Helpful?
Thank weeboll
giorgiochiodi, Responsabile relazioni pubbliche at Hotel Hell, responded to this review
Google Translation

Ringraziamo sinceramente Weebool per i giudizi molto positivi espressi sulla nostra casa. L’unica nota negativa sarebbe la scarsa assistenza al... More 

Oxted, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 February 2015

Just returned from a week at the 'Hell'. The hotel itself and the facilities were good. It had so much promise. It was also very clean. Some people were provided with robes for the Spa and others weren't. There was no consistency. However, the atmosphere was one of complete despondency. There were very few guests and we formed the opinion... More 

Helpful?
1 Thank Jacquie301
giorgiochiodi, Responsabile relazioni pubbliche at Hotel Hell, responded to this review

Hello miss Jacquie30, we're a bit surprised about your review and are sorry to hear that you didn't have a pleasant stay at Hotel Hell. Your complaints are quite unique and new to us. No one had ever complained, for example, for the lack of wine and soft drink lists. In fact they're always available, and particularly rich and frequently... More 

Portland, Oregon
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 30 December 2014

We stayed at the Hotel for 8 nights with a group of 8 family and friends. The Hotel has very clean and modern rooms with all the needed comforts, plenty of hooks to hang ski clothes, and comfortable beds with down comforters. The food was perfect for us: a European breakfast with meats, cheeses, breads,cereals, yogurts, and fruit plus eggs... More 

Helpful?
Thank ProfLouie
Bucks
Level Contributor
124 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 5 February 2014

We stayed here for a week's skiing holiday with Crystal Holidays. The hotel has pluses and minuses. Location- on the nursery slopes next to the children's mini club. The nursery slopes are NOT however connected to the main slopes. The Seiser Alm lift is about an uncomfortable 10 minute walk and the Seceda lift a good 20 minute walk. HOWEVER,... More 

Helpful?
Thank BucksJane

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Set in the splendid setting of Val Gardena, the city of Ortisei is home to the cozy 4-star Hotel Hell, your ideal Dolomites vacation hotel all year round. Offering top-quality comforts and services, Hotel Hell is ideally located downtown on the promenade to Piazza Sant’Antonio and between the two ski lifts to the snow-covered Siusi Alps. The blooming summer fields surrounding the hotel serve is the starting point for excursions and walks along the most breathtaking and enchanting itineraries in the Dolomites. ... more   less 

Additional Information about Hotel Hell

Address: Promenade 3, 39046 Ortisei, Italy
Region: Italy > Trentino-Alto Adige > Province of South Tyrol > Val Gardena > Ortisei
Price Range: RM527 - RM1,429 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Hell 4*
Number of rooms: 29
Reservation Options:
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Hotel Style:
#15 Luxury Hotel in Ortisei
#19 Spa Hotel in Ortisei
#21 Romantic Hotel in Ortisei
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hell staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None to provide.”
 of 5 bubbles roplaja, 24 Oct 2016 | Read review
“We happened to have a room facing the pool which unfortunately also had a snow blower blowing snow all night long (this will only happen when snow if low like this year). So, you could not open the window at night. Other family members did not have this issue. All the rooms face outside at the mountain side.”
 of 5 bubbles ProfLouie, 30 Dec 2014 | Read review
“If you want a bath in your bedroom, make sure you state this on booking.”
 of 5 bubbles janetcaudrey, 30 Jan 2012 | Read review
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