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Hellidon Lakes Golf & Spa Hotel

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Hellidon Lakes Golf & Spa Hotel
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1,232 Reviews from our TripAdvisor Community

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Showing 1,227: English reviews
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Reviewed yesterday NEWvia mobile

I'm amazed at the bad reviews on here! My friend and I booked a superior twin room, and we were very satisfied with the room, the swimming pool/jacuzzi (which we used every morning), the Spa and treatments we received, all the staff who were friendly and helpful, the food and the whole experience overall. We would definitely return!

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Helpful?
Thank Linda L
Baldock, United Kingdom
Reviewed 3 days ago NEWvia mobile

The only positive thing about our stay was that the staff on site were all nice, friendly and as helpful as they could be. I delayed my review until now as I was hoping to receive a response following my feedback to Q Hotels but have heard nothing from them. The main criticism was the complete lack of sleep due...

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1Thank Allison G
Milton Keynes, United Kingdom
Reviewed 6 days ago NEW

First stay here for 2 night package with my husband and friends, excellent all round from the first moment we arrived, with complementary drinks, great food and service and the restaurant staff Jo and Ben went the extra mile with their customer service and nothing was too much to ask. An excellent assett to the company and team. Great spa...

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Helpful?
Thank Franca F
Durham, United Kingdom
Reviewed 1 week ago

This place looks great, the staff are great and Id like to play golf here. But, the food is expensive and average, I had to bend to have a shower, so unless you are 5 foot 6, then prepare to do yoga every shower. The bedroom looked tired and although had the modern bits (Flat screen tv etc) it felt...

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Helpful?
Thank Wob64
Raunds, United Kingdom
Reviewed 1 week ago via mobile

Peeling paint, mouldy changing rooms, unqualified therapist, lack of facilities, terrible customer service, not enough beds or seats for more than 9 guests and lukewarm £3.50 coffee. Worth spending extra and going somewhere else!

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Helpful?
Thank jcox10
Joanne H, General Manager at Hellidon Lakes Golf & Spa Hotel, responded to this review

Dear Jcox10, Thank you for your review, please accept my apologies as you clearly did not enjoy your experience with us at Hellidon Lakes. I can confirm that all of our Therapists are qualified to NVQ L3, or equivalent. Our website clearly states and shows the facilities we have available, I am sorry if this was less or different than...

Northampton, United Kingdom
Reviewed 1 week ago

We arrived on time to the evening reception only to find that we we to go into the general public bar whilst the reception room was being prepared. The bar staff were not interested in serving us we waited for 5 minutes ! We were not welcomed. The bar was overcrowded and hot.

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Helpful?
Thank cherryplumbpie
Joanne H, General Manager at Hellidon Lakes Golf & Spa Hotel, responded to this review

Please accept my apologies that Hellidon Lakes was busy when you arrived recently and that you had a 5 minute wait in the bar area. I do hope you enjoyed the Evening Wedding Reception once it was underway. Kind regards Joanne

Stirling, United Kingdom
Reviewed 1 week ago

The hotel is fine, public rooms including the bar area are good, the bar service and food are as expected. Gym and pool area need a refurbished, male changing area was very smelly and gym equipment dated. Room was fine, bit mouldy around water piped in bathrooms and shower. Overall okay, but don't expect new build luxury.

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Helpful?
Thank 542stig
Joanne H, General Manager at Hellidon Lakes Golf & Spa Hotel, responded to this review

Thank you for posting a review on Trip Advisor following your stay with us recently. I will discuss your comments with the team and improvements will be made where necessary. I am pleased that you enjoyed the service and food. Kind regards Joanne

London, United Kingdom
Reviewed 1 week ago

Golfing weekend with peers, 13 of us staying overnight in individual rooms. We were a bit apprehensive with recent commentaries, but to sum up there has not been any complain from any of us with regards hotel, grounds or rooms. Dinner and Breakfast was above average. Good service all around and even managed to produce some last minute custard not...

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Helpful?
Thank Miki3738
Joanne H, General Manager at Hellidon Lakes Golf & Spa Hotel, responded to this review

Dear Miki3738, Thank you for your 5 star review, I am so pleased that you gave Hellidon a try despite the feedback on Trip Advisor. At Hellidon we are proud to have recently been awarded a Gold award for our service in conference and events. This standard of service is mirrored across the Hotel for all groups and individual travellers....

Reviewed 1 week ago

Stayed one night at the weekend. Outdated room in the old part of hotel, no lift access to that floor so had to heave luggage up the stairs. Evidence of roof leaks in room which hadn't been repaired. Furniture in bedroom all mismatched. No safe in the room. Arrived back in room at 12.30am but unable to sleep due to...

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Helpful?
Thank JAB1961
Joanne H, General Manager at Hellidon Lakes Golf & Spa Hotel, responded to this review

Thank you for taking the time to post your review. Please accept my apologies that you were not happy with the standard of your room, or with the breakfast service. I understand that you discussed your feedback with the duty manager as this was discussed with the team. Remedial action will be taken were necessary. Kind regards Joanne

Cambridge, United Kingdom
Reviewed 2 weeks ago

Stayed here with friends, another couple, for two nights over the weekend. Arrived on the Friday night, plenty of car parking spaces. Room good size with everything you need. Beautiful views of the golf course. Bar very expensive and food prices ridiculous. Ate at the hotel on Friday night, spent £44 on two burgers and one Guinness. Food was lovely...

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Helpful?
Thank spud1stclassonly
Joanne H, General Manager at Hellidon Lakes Golf & Spa Hotel, responded to this review

Thank you for your review from last weekend. I am sorry that you found our food prices to be higher than you expect. We aim to have them inline with other 4 star hotels as with the bar prices. The Red Lion is a great country pub I agree, although I am not sure the price differential would warrant a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Golf Course
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Hellidon Lakes Golf and Spa Hotel is located in Daventry in Northamptonshire. This hidden gem is surrounded by 220 acres of delightfully peaceful grounds; so it’s quite easy to forget that it is a mere 14 miles off the M40 and 20 minutes from the M1. Hellidon Lakes Golf and Spa Hotel is home to a 27 hole Championship golf course, a superb leisure club, relaxing spa, tennis courts and a fishing lake. In fact the hotel's eight sparkling lakes are behind our four-star hotel’s name. What's more the hotel has an indoor ten pin bowling alley - great for family fun or on an evening of laughter outside of the meeting room. The hotel has 24 flexible conference and meeting rooms, 200 complimentary car parking spaces and are proud to offer some great stimulation for conference and events; from self-contained meeting areas to superb team building space. ... more   less 

Additional Information about Hellidon Lakes Golf & Spa Hotel

Address: Priors Marston Road, Hellidon NN11 6GG, England
Region: United Kingdom > England > Northamptonshire > Hellidon
Price Range: RM354 - RM650 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hellidon Lakes Golf & Spa Hotel 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hellidon Lakes Golf And Spa Hotel - a Qhotel
Hellidon Lakes Golf & Spa Hotel - a q Hellidon
Hellidon Lakes Daventry
Hellidon Lakes Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hellidon Lakes Golf & Spa Hotel staff and other travellers.
7 questions
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6 months ago
22 days ago
Northampton, United Kingdom

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Questions? Get answers from Hellidon Lakes Golf & Spa Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large rooms and comfy beds and great bathroom”
 of 5 bubbles 190francaf, 21 Mar 2017 | Read review
“Superior rooms are furnished to a higher standard”
 of 5 bubbles Kezlinc, 7 Mar 2017 | Read review
“It's busy at weekends for golf/spa breaks but much quieter during the working week so don't be afraid to ask for an upgrade or a deal”
 of 5 bubbles mypartnersonny, 21 Feb 2017 | Read review
“Choose a room with a view over the golf course”
 of 5 bubbles Q1745KWbobc, 16 Feb 2017 | Read review
“As for a golf course view”
 of 5 bubbles H6068DVrachels, 13 Feb 2017 | Read review
5 of 5