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Mercure Paris La Defense

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Mercure Paris La Defense
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1,128 Reviews from our TripAdvisor Community

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Showing 378: English reviews
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Pembroke, United Kingdom
Reviewed 2 weeks ago

Comfortable beds, average rooms and caters for the bus load. We came on a rugby trip. Close to the metro but a distance from the centre. The restaurant was closed on a Friday night when we arrived so ate at the cafe/ pub next door. The morning breakfast was nice enough but could have been organised better. We would stay...

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Helpful?
Thank judithjonesuk25
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Hello, We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Renovations are planned...

Reviewed 3 weeks ago via mobile

Some Mercure's are very good (eg, the one at London Bridge, UK), others are not so good (eg, the one at Bordeuax Airport, France) and some are like this one: firmly average. It's a busy place, full of business people, due to its excellent location adjacent the concrete jungle of La Defense. The surrounding neighbourhood isn't the chicest in Paris...

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Helpful?
Thank RedDragonSteve
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Hello, Thank you for taking the time to tell us about your experience at the Hotel Mercure Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Renovations are planned...

Eugene, Oregon
Reviewed 3 weeks ago

The reviews of this hotel were a bit critical, but we found the hotel clean, convenient, and affordable. We made our reservation on Hotwire ($66/night for 3) so we did not get breakfast included, but it looked very very good. The one downside to the Hotwire reservation was that we had to pay the city tax upon arrival. We were...

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Helpful?
Thank Cheryl E
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Hello, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris La Défense. It is always a pleasure to receive such detailed and positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Reviewed 3 weeks ago via mobile

Good hotel at the usual Mercure level. Stayed here for two nights, good breakfast, nice rooms. TV and free WiFi are avalable. Located close to Paris center, so if you have a free weekend it is easy to get to famous Paris touristic places

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Helpful?
Thank cleangun
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Hello, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Milano
Reviewed 13 March 2017

Nice place and very good position for people that work at La Defense. Very appreciated the shuttle service to La Defense. reception process (check in / out) is OK. Personnel is very kind. Just 10 mins away from the Metrò.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank J3836TLcarlob
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Hello, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Hialeah Gardens, Florida
Reviewed 12 March 2017 via mobile

We have been here for 3 days already and Love the fact it is Sooo close to Metro Station. Only a 10mins walk or you can take the 3 mins free shuttle from the Hotel. Very easy to access Any tourist spot from here. Service at desk has been Phenomenal. They speak Spanish and English without hesitation and give the...

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Helpful?
Thank VerAgu23
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Hello, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Surbiton
Reviewed 10 March 2017

This is the second time I use this hotel which is conveniently located for La Defense. All fine however this time there was a recurrent pipe/pump noise throughout the night which woke me up 2 or 3 times so did not sleep very well. It's pity really...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Frank M
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Dear Guest, We thank you for your comment. We are sorry to read that your stay doesn't answer to your expectations and that you don't sleep well. Know that the satisfaction of our guests stay is our priority and note my personal email adress h1546-sb2@accor.com. I think it would be important to exchange together about your experience. To take the...

The Netherlands
Reviewed 7 March 2017

I have stayed here several times per year the past 15 years. The hotel has not upgraded since then and what used to be a decent hotel has now downgraded into a "dump a bus of tourists" hotel. Small rooms, grotty, not kept up. If you are here for business I would avoid, better ones are nearby. The staff is...

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Helpful?
Thank Traveling_brand
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Dear Guest, We thank you for your comment. We are sorry to read that your stay doesn't answer to your expectations. We regret not to have met you on place because we may have found answers to your requests. I think it would be important to exchange together about your experience. Know that the satisfaction of our guests stay is...

Victoria, Canada
Reviewed 23 February 2017

Conveniently located ten min walk from la defense, although there is a free shuttle to the metro at athe defense. The hotel is next to a neighbourhood mall with a grocery store, pharmacy and other necessaries as well as a couple of decent restaurants. The hotel halls are narrow and need updating with stained carpets and the rooms have small...

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Helpful?
Thank motherofthyme
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Hello, Thank you for taking the time to tell us about your experience at the Hotel Mercure Paris La Defense. We are delighted that you were satisfied with the location, the large TV screen and the staff. The compliments will be conveyed. Regarding the room, renovations are planned in the coming months in our hotel (rooms, reception and restaurant). We...

UK
Reviewed 17 February 2017

Stayed in the mercure in la defense for 2 nights and had a very pleasant time. Room was fine, modern decor however relatively basic but fine. Restaurant was fine with very good service and good food. Location is excellent close to Metro and business district. very reasonable cost overall so would definitely use again for business.

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1Thank Jason_Warren
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Hello, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris La Défense! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Le Mercure Paris La Defense 5 se situe dans le quartier des affaires de La Defense, a seulement 10 minutes en metro du centre de Paris. Les chambres disposent de la climatisation, d'une television par satellite a ecran plat et d'un plateau de bienvenue. Certaines sont dotees d'une machine a expresso et d'un minibar avec des boissons gratuites. L'etablissement propose une connexion Wi-Fi illimitee gratuite ainsi qu'un service de navette entre l'hotel et la station de metro Grande Arche de la Defense. Vous pourrez profiter du centre de remise en forme ou du hammam puis vous detendre dans le bar de l'hotel. Le restaurant Le Bistrot de L'Echanson sert une cuisine francaise traditionnelle. Le Mercure Paris La Defense 5 possede des salles de reunions et un centre d'affaires. Il se trouve a seulement 10 minutes du Centre des nouvelles industries et technologies. ... more   less 

Additional Information about Mercure Paris La Defense

Address: 18 rue Baudin | Place Charras, 92400 Courbevoie, La Defense, France
Region: France > Ile-de-France > Hauts-de-Seine > La Defense > Courbevoie
Price Range: RM354 - RM931 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris La Defense 4*
Number of rooms: 507
Reservation Options:
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Also Known As:
Mercure Paris La Defense 5 Hotel Courbevoie
Mercure Hotel Courbevoie
Paris La Defense 5 Mercure
Hotel Style:
#3 Luxury Hotel in Courbevoie
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris La Defense staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“AVOID the 5th floor - the washing machine is quiet, but the drier is VERY loud”
108cheryle, 27 Mar 2017 | Read review
“different hotel”
Traveling_brand, 6 Mar 2017 | Read review
“Do not have the 7th floor and or stay away from the road.”
, 17 Jan 2017 | Read review
“My tip is use this hotel for a business stop over, not to impress your partner”
pac129, 25 Nov 2016 | Read review
“inside rooms are very quiet”
Marcel_Nelleke, 15 May 2016 | Read review
5 of 5