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Mercure Paris Charles de Gaulle Airport et Convention

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664 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Paris Charles de Gaulle Airport et Convention
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Showing 288: English reviews
Doha, Qatar
Reviewed 11 December 2016

A great stay, rooms are new and clean. The lobby is stylish with great decorations. We just visited and Christmassy decorations were all over the place. Cozy, nice attentive staff. Room Service food is not the best and its not the cheapest, but the lounge downstairs served us a very tasty meal ! Recommended for short trips and stays close...

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Helpful?
1Thank Eileen G
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Eileen We very much appreciate your comments regarding your stay at the Hotel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Reviewed 5 December 2016 via mobile

Clean, Quiet rooms. Close to Air Port. can access via tram and short 10 minute walk. Great customer service. Free shuttle between Hotel and Air Port. I would recommend this hotel when traveling and require something close to the airport.

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Helpful?
1Thank Jeff C
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Jeff, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Pune
Reviewed 2 December 2016

Went for an official meeting/event, booked entire convention area. Food was good, so was service. Overall good show. Entrance is little weird on back side of CDG shuttle, and front towards roadway. ..

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Helpful?
Thank Karan M
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Karan, We very much appreciate your comments regarding your stay at the Mercure Paris CDG Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards.

Makati, Philippines
Reviewed 24 November 2016

Great airport hotel as it was near the cdg airport and they have free airport shuttle service!!! The hotel staff were very helpful!!! The room was perfect and clean!!! The breakfast was okay. If you need to go to the mall, there is a shuttle that will take you there for about 15 mins and back! It is complementary! I...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Ejap
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Ejap, We very much appreciate your comments regarding your stay at the Mercure Paris CDG Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Groningen, The Netherlands
Reviewed 21 October 2016

Went there to attend the SIAL Exposition. Excellent location. Didn't hear any noise from the airport. Room was clean and confortable. Check-in and check-out online worked perfectly. Plenty space at the parking area. Very kind waiters and waitresses at the restaurant. Things to improve: 1. Please consider to include more options in the menu (at least during this kind of...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank cevilla2016
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Cevilla2016, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Houston, Texas
Reviewed 19 October 2016

Hotel very near CDG/good. Isolated from from any other restaurants so stuck with theirs for any meals.Minimal staff, ie, no concierge, no guest services per se for basic services relating to flights. Guests expected to use poorly functioning computers to print boarding passes or other material. Some desk clerks have limited skills to assist with computers when not functioning and...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank CADEISCH
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Monsieur, Dear Madame, Thank you for taking the time to tell us about your experience at the Hotel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback...

Reviewed 19 October 2016 via mobile

I travel a lot. And I've been to Paris a few times. Found this cosy hotel in the beautiful city of Paris. With friendly staff, comfortable rooms and a peaceful ambience. Away from the hustle and bustle of the city you can enjoy an early breakfast, a power lunch at the sunny Al fresco restaurant or a drink and some...

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Thank RaphaelTang
Reviewed 19 October 2016 via mobile

Way too expensive for the level of the hotel. Tough I reserved just a few days in advance, their pricing is very high, compared to the hotel in general. The restaurant is good and prices aligned, breakfast as well very good and rich offering.

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Helpful?
Thank Giuseppetheswede
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Giussepetheswede, Thank you for taking the time to tell us about your experience at the Hotel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very...

Tobago
Reviewed 18 October 2016

Incredibly expensive €330.00 for a night without breakfast booked over two weeks ago. The restaurant was awful.. Staff unhelpful, no steak left and it was over an hour before last orders. They took our plates away twice before we were finished including two full glasses of wine whilst we went to make a phonecall and told them what we were...

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Helpful?
Thank Billy S
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Billy S, Thank you for taking the time to tell us about your experience at the Hotel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is...

Canberra, Australia
Reviewed 4 October 2016

The hotel was excellent as a stopover as it was close to the airport, had a free shuttle to and from the airport, friendly staff, good qualty room and a nice restaurant. It was also very reasonabley priced. Overall we were very pleased and woukd return.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Ron W
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Ron W, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris CDG Airport & Convention. It's a great pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Dans l'enceinte de l'aeroport de Roissy CDG, le Mercure Paris Charles de Gaulle Airport et Convention, entierement renove en 2014, adopte un style resolument moderne dans une atmosphere particulierement chaleureuse et intimiste. En echo a l'univers de la mode et de la haute couture parisienne, les 345 chambres, parfaitement insonorisees et non fumeur, ont ete repensees pour developper l'ergonomie et l'elegance. Espaces de convivialite et de rencontre, le bar et le restaurant de l'hotel, vous proposeront des cartes orginales et inventives. Pour vous detendre, l'hotel dispose d'une piscine couverte avec vue sur le jardin et donnant acces a son solarium exterieur. Pour maintenir la forme, notre fitness est a disposition. Le Mercure Paris CDG Airport et Convention vous offre egalement toutes les facilites pour organiser reunions, seminaires, cocktails, showrooms ou garden parties... Au sein de ses 15 salles de reunions, dont 5 Board Meeting dotees des dernieres technologies. ... more   less 

Additional Information about Mercure Paris Charles de Gaulle Airport et Convention

Address: Route de la Commune | Roissypole Ouest, 95713 Roissy-en-France, France (Formerly Pullman Paris Charles De Gaulle Airport)
Region: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Price Range: RM430 - RM894 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Charles de Gaulle Airport et Convention 4*
Number of rooms: 345
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Priceline, Agoda, Hotels.com, Booking.com and ACCOR so you can book your Mercure Paris Charles de Gaulle Airport et Convention reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Paris Charles De Gaulle Airport Hotel Roissy
Pullman Hotel Roissy
Accor Hotel Roissy
Hotel Style:
#6 Luxury Hotel in Roissy-en-France
#8 Business Hotel in Roissy-en-France
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris Charles de Gaulle Airport et Convention staff and other travellers.
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Questions? Get answers from Mercure Paris Charles de Gaulle Airport et Convention staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors will be quieter, but there was minimal road noise in any case.”
 of 5 bubbles PNC151, 8 May 2016 | Read review
“Ask for a room as high as possible so you can get a broader view of the airport runways. Amazing view of aircrafts landing and taking off.”
 of 5 bubbles 201andyi, 15 Mar 2016 | Read review
“Its at an airport, what can I say?”
 of 5 bubbles 103da, 2 Dec 2015 | Read review
“toward the police administration building might be the quietest side”
 of 5 bubbles WRHOTEN, 31 Oct 2015 | Read review
“Make sure you pick the correct Mercure when getting on the shuttle from CDG as there are two.”
 of 5 bubbles 1_Rockhopper_1, 6 Sep 2015 | Read review
5 of 5