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Hotel Mercure Arras Centre Gare

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Hotel Mercure Arras Centre Gare
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660 Reviews from our TripAdvisor Community

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Showing 367: English reviews
Portchester, United Kingdom
Reviewed 5 days ago NEW

To be honest it was not as good as I expected, the rooms are ok, although quite small. It is nice and clean, the breakfast ok passable if not exceptional. The temperature of the rooms was way too high and the thermostat did not seem to have much affect. The good thing was it's location close to the rail from...

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Thank pompey63
St Neots, United Kingdom
Reviewed 1 week ago

This is a very good city centre pub but lacks safes in the rooms. All hotels of this standard should have somewhere to leave your tablet, house keys etc whilst visiting the down and the battlefield. Good room, bar and breakfast with car park underneath.

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Thank foxesforever
Beverley, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed 3 nights and there is nothing we could fault. The staff were very helpful and friendly, room was spotless, quiet and comfortable, and there was something for everyone at breakfast. We ate in the restaurant one evening, and it was reasonable value even though the wine we wanted was out of stock so we bought a more expensive...

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Thank jillytiller
Norwich, United Kingdom
Reviewed 2 weeks ago

After a horrendous journey down from Ypres, anywhere with a bed would have been good. But, with the frustration under control, the comfort of the room started the healing process. Enough travelling - hotel restaurant for us, which turned out to be very good. Essentially simple dishes but cooked and presented well. Breakfast in the morning was a choice of...

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Thank howardandemma
Toronto, Canada
Reviewed 3 weeks ago via mobile

this is a great hotel.. Clean, well appointed with wonderful staff. our room was small but clean with a modern bathroom with all the amenities. We have stayed in Arras twice and with we would have found this hotel the first time. The location is great with lots of shops and restaurants close by and the hotel is near an...

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Thank Bill R
c-longuet, Responsable réception at Hotel Mercure Arras Centre Gare, responded to this review

Dear Sir, Thank you very much for your nice comment. It was a pleasure to welcome you in our hotel. We hope to welcome you for a next stay. Regards, Sabrina Iglesias - Front Office Manager

Halifax, United Kingdom
Reviewed 4 weeks ago

We were on an organised tour of the Battle Fields in and around Arras. We used this hotel as a base for one night and we were impressed with the smoothness of the check in procedure and the room we were allocated. The room was of a contemporary design and the bathroom was very clean and modern. As people have...

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1Thank bennyboy010697
c-longuet, Responsable réception at Hotel Mercure Arras Centre Gare, responded to this review

Dear Sir, Thank you very much for your nice comment. We will welcome you with pleasure in our hotel for next stay. Regards, Sabrina Iglesias - Front Office Manager

Fleet, United Kingdom
Reviewed 27 October 2016

Excellent central location for 3 nights on our tour of the battlefields. Ideal for local restaurants but other tour members enjoyed the hotel's restaurant. Room size adequate but clean and well serviced. Breakfast buffet was excellent, fresh and plentiful and puts to shame almost all the hotels in our recent tour to the USA.

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Thank Tony M
c-longuet, Responsable réception at Hotel Mercure Arras Centre Gare, responded to this review

Dear Sir, Thank you very much for your nice comment. It will be a pleasure to welcome you in our hotel for a next stay. Regards, Sabrina Iglesias - Front Office Manager

manchester
Reviewed 26 October 2016

Smooth check-in, the staff speak fluent English, a better standard hotel although the price does tend to reflect this. A clean and comfortable room although the soundproofing leaves quite a lot to be desired and the heating seems less than responsive. Interesting shower with two showerheads. A kettle in the room which is unusual in France although the sink is...

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Thank dianne m
c-longuet, Responsable réception at Hotel Mercure Arras Centre Gare, responded to this review

Dear Madam, Thank you very much for your nice comment. Your satisfaction is our reward. We hope to welcome you in our hotel for a next stay. Regards, Sabrina - Font Office Manager

Fakenham
Reviewed 23 October 2016

Efficient and friendly service,as usual from this hotel. Very impressed with the way Danielle and her team handle an exceptionally busy breakfast service on both days, they were very helpful. Mercure hotels are always clean and comfortable.

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Thank Susan L
c-longuet, Responsable réception at Hotel Mercure Arras Centre Gare, responded to this review

Dear Madam, Thank you for your nice comment. Daniele and the team of the breakfast was happy to welcome you. We hope to see you in Mercure Arras for a next stay. Regards, Sabrina - Front Office Manager

Upminster, United Kingdom
Reviewed 23 October 2016

We had a funeral to attend in Albert so we stayed in Arras. Hotel Mercure was very central just fifty yards or so from the station. The reception staff were very helpful. The room was very comfortable. We were given tea and coffe facilities in the room. We ate in the restaurant one evening and the food as a high...

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Helpful?
Thank Hazel C
c-longuet, Responsable réception at Hotel Mercure Arras Centre Gare, responded to this review

Dear Sir, Madam, Thank you very much for your nice comment. It was a pleasure to welcome you in Mercure Arras Centre Gare. We hope to see you for a next stay. Best regards, Sabrina - Front Office Manager

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Across the street from Arras TGV station, the Mercure Atria is just moments away from pedestrian streets, the historic centre and city squares featuring the belfry classified as a world heritage site by UNESCO. 30 minutes from Lille and Lesquin Airport,the hotel is ideally located 50 minutes by TGV train from the Gare du Nord in Paris. The hotel features 80 rooms including 38 refurbished superior rooms. Our conference facilities include a 300 seat auditorium and meeting rooms for up to 400 people. ... more   less 

Additional Information about Hotel Mercure Arras Centre Gare

Address: 58 boulevard Carnot, 62000, Arras, France
Region: France > Hauts-de-France > Pas-de-Calais > Arras
Price Range: RM377 - RM583 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Arras Centre Gare 4*
Number of rooms: 80
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Also Known As:
Mercure Atria Arras Centre Hotel Arras
Accor Atria Arras Centre
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure Arras Centre Gare staff and other travellers.
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Questions? Get answers from Hotel Mercure Arras Centre Gare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a Privilege Room”
 of 5 bubbles foxesforever, 26 Nov 2016 | Read review
“I was on the fourth floor and it was OK but not completely soundproof”
 of 5 bubbles diannem161, 26 Oct 2016 | Read review
“All rooms much same”
 of 5 bubbles 632hazelc, 23 Oct 2016 | Read review
“Close to other ameneties, especially the train station”
 of 5 bubbles JaneBev1224, 14 Sep 2016 | Read review
“Rooms at the rear are quieter (traffic noise)”
 of 5 bubbles HowRG, 30 Aug 2016 | Read review
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