Belum Eco-Resort Sdn.Bhd.
25 Hala Rasi Jaya 7 Taman Rasi Jaya, Temenggor 31450 Malaysia
Full view
View all photos (132)132
Room & Suite (13)
Dining (10)
About
Location
Cleanliness
Service
Value
Belum Eco Resort (BER) is the only private island resort in Lake Temenggor with pristine scenic environment offers guest a unique place to experience the 130-million year old rainforest of Belum-Temenggor forest reserved. It is the only resort far away from Banding island where noise and air pollution from the East West highway is most disturbing. Due to our strategic location our guests enjoyed the best opportunity to spot wildlife, birds and insects in its natural habitat plus the ever surprising magical sun rise and sun set scenery that occurs from time to time. BER offers guest excellent swimming, fishing and canoeing activities in the pristine environment.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking nearby
Restaurant
Canoeing
Game room
Banquet room
Meeting rooms
Mosquito net
Outdoor furniture
Breakfast available
Darts
Fishing
Karaoke
Shared lounge / TV area
Sun terrace
Show more
Room features
Private balcony
Bath / shower
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Charming
Languages Spoken
English, Chinese, Malay
Location
25 Hala Rasi Jaya 7 Taman Rasi Jaya, Temenggor 31450 Malaysia
Getting there
Car HireSee all Temenggor car hire
123Reviews8Q+A17Room tips
Reviews
Traveller rating
- 72
- 37
- 6
- 2
- 6
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
We stayed there for 4 days and wished it would have been longer. It's a really special place in the middle of unfortunately endangered nature. Once you've been there you'll understand why it's worthy to protect it and keep it safe from any mass tourism and the industry. During our stay, Steve, Robert, Tom and his team showed us a lot of things. We liked the trips to the dschungle as much as the talks with them during lunch or dinner (food is great by the way!). We could see birds like hornbills, a lot of interesting plants and insects and hear (unfortunately not see) elephants. But even if you don't see so many animals, enjoying the sound of the dschungle is amazing. Especially when you're on a trip through malaysia with a lot of crowded citys this is the place where you can…
Read more
Review collected in partnership with this hotel
Date of stay: August 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Khong S, Owner at Belum Eco-Resort Sdn.Bhd.
Responded 16 Nov 2016
Dear customer, Our greatest responsibility to you is to ensure your stay with us is happy and enjoyable. it is easy to say than done because many a time things can't be beyond our control, like weather, boat breakdown hitting submerged stump and perhaps getting a guide that doesn't perform ! In your case we are happy that we conquered all the odds and be able to make your trip pleasantly successful and happy. Hope we can served you better the next time. Regards, Steve
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steve and Tom Khong run this resort with a lot of passion and have assembled a great and very friendly team. This is a real family-run outfit with perhaps not as many amenities as you would expect of a premier resort, but it's very authentic, and you know and see exactly where the money you pay is going. We had a very enjoyable stay and many interesting and friendly conversations with Tom and Steve that gave us firsthand insights into the challenges faced by the Belum rainforest. It was probably beneficial that we spent four nights there and had the place almost to ourselves on two days in that we really had the feeling to have left as friends. We had a great time.
Read more
Date of stay: August 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Khong S, Owner at Belum Eco-Resort Sdn.Bhd.
Responded 16 Nov 2016
Dear customer, My sincere thanks for your kind review, it is good to get compliments at time, your compliments will be our encouragement to perform better!! Thank you so much, Steve
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let's start with the good things. the environment is really great. And the chef makes every time an more than excellent meal for us. That is why we give it a good rate. About the excursions we are not so satisfied: -Round island cruising= the boat was just making a round and there was no one who point out something or say something. -Visit to Royal Belum State Park=The visit to kampong aman damai was very unsatisfactory, because the guide didn't give information and he couldn't speak english very well so the other guests had to translate for him. We couldn't look into the houses. Also the other places we visit was the same problem. No or very little explanation, he was more the boatman and he brings us from a to b, nothing more. The waterfall at Ikan Kelah sanctuary was very…
Read more
Review collected in partnership with this hotel
Date of stay: July 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Khong S, Owner at Belum Eco-Resort Sdn.Bhd.
Responded 16 Nov 2016
Dear customer, We appreciate your kind review and thanks for your honest opinion. the problem of getting good English speaking guide from among the local boat operator is a major problem, it is not about money, it is about availability especially during the peak season. we have used 90% of the decent operators here in lake Temengor, the really good English speaking guide among the local operators are only 3 !! these 3 guys runs their own package thus during the peak season only the lower quality once are available that is if you are lucky to get them ! this is the unfortunate situation here. unless the authority approved more English speaking local guide, the situation unfortunately is not getting better ! We sincerely hope the situation will improved one fine day because it is hurting our business and affecting our image. Please call me personally the next time around, I will do my best to book the good guide far in advance. regards, Steve
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We got picked up bij Tom by boat and went to the resort. The resort is great. It is hidden in the jungle and we were the only guest on the Island. Tom and his staff are all Very Nice and try to make your stay Very comfortable. The next day we went on a trip by boat to see the rafflesia, animals and jungle trip. We got a guide who did not speak english at all and could not tell us anything. This was Very disapointing. We did not see any animals. Looks like all the animals are dead or have gone away by all the timber. That is actually Very sad. The resort is Very special. You are in the middle of nowhere really! It is a Nice experience, but not what we expected. We were expecting more jungle time, better guides and more animals to see. Also if you go by boat on the river it makes…
Read more
Date of stay: August 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Khong S, Owner at Belum Eco-Resort Sdn.Bhd.
Responded 16 Nov 2016
Dear customer, Thanks for your kind review, yes I fully agree with you the quality of good English speaking guide going to Royal Belum is always our biggest problem ! this problem has been conveyed to the authority for years but the problem continue to exist, there is little an operator can do unfortunately !! we have excellent English speaking non Malay guide but most of them are not given the Green badge license to enter the state park, thus we have no choice but to use only the " Green Badge " guide license by the state park. unfortunately they are all Malay most of them can't speak good English except only 3 of them are good. but these 3 are most of the time dealing with their own group and not available during the peak season. I hope we can see some changes of the policy in 2017 to allow more non bumi guide obtain their license as guide to the state park. Regards, Steve
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A road trip was in the air for along time and so it came to pass. that we pounded the miles to Grik.We had seen lovely shots of the area so it would surely be good.Well untouched rain forests and a good drive it was.And a terribly expensive and poorly kept resort made us forget everything else.Food was listless and mediocre and the room basic with several amneties not in working order.Malaysia you are so beautiful.And to the hotel industry which wants to share the beauty with the rest of the world...why don't you do justice to that.
Read more
Date of stay: July 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Khong S, Owner at Belum Eco-Resort Sdn.Bhd.
Responded 15 Nov 2016
Dear Mr Tan, I am sorry that you and your company didn't enjoy your trip as you expected, my sincere apology for that. Perhaps it was our man fault to assigned you a chalet of the older design due to heavy booking and first come first served priority . Sorry I can't comment on the price and food quality as every individual has his or her own value system which may differ from one another ! Regards, Steve
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nice and relax for family activities and good experienced...giving sweet memories for kids.. the jungle forest tracking is good but have to be get ready for kids..it was quite tiring after the jungle tracking and the tour guide helping a lot..
Read more
Review collected in partnership with this hotel
Date of stay: July 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I went there on July 2016 with my family members. We was brought to the resort by house boat and it took about 1 and half hours to reach. The 1st stop we went to track the Rafflesia then we proceed to the resort. We had stayed at the A shape chalet which was clean and well maintain. Just the blanket need to replace with comfortable because the weather very cool at mid night. For the activities... not much can be do. It just a place to relax because the resort is very far from the road. I expect to have water rafting / rakit as they promoted in the webside, but none. The food provided was excellent.
Read more
Date of stay: July 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Khong S, Owner at Belum Eco-Resort Sdn.Bhd.
Responded 15 Nov 2016
Hi Mr Chen, My apology for this late response ! I am sorry you didn't enjoy your stay as you have expected! water rafting was promoted some 5 to 8 years ago but due to the severe logging activities the river that we used to enjoyed rafting is literally vanished ! the silting and great reduction of water flow make it impossible to do rafting when you were visiting us. sorry I did not has the opportunity to inform you then. July is not the best time for water sports as the water level and wind has reduced, the best time for all water sports is between Dec. and April. Hopefully I can satisfy your crave for rafting with a better return of the river flow when the logging stop !! or perhaps during the monsoon season in Dec. Regards, Steve
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not many activities available but kayaking experience in calm waters around the islands is fantastic. Decent accommodation. Water faucet was already faulty but not fixed until it was broken the following day. BBQ and steamboat dinners were good, but lunches not so appealing.
Read more
Review collected in partnership with this hotel
Date of stay: June 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Khong S, Owner at Belum Eco-Resort Sdn.Bhd.
Responded 16 Nov 2016
Dear Mr Kirk, My sincere apology for the broken faucet ! Our choice of simple lunches come from the opinion of many European tourists, perhaps we shall look at different menu for our local Chinese who enjoy also heavy lunch. Hope we can serve you better the next time. Thank you, Steve
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Belum Eco Resort located at an excellent location on one of the islands for those interested on nature flora & fauna. Food was acceptable and the chalets offered excellent views into the lake. The chalets was clean and well furnished and I like the balcony outside.
Read more
Review collected in partnership with this hotel
Date of stay: May 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Khong S, Owner at Belum Eco-Resort Sdn.Bhd.
Responded 16 Nov 2016
Dear Rocky, Thank you for your review, I am glad our simple setting in the chalets is appreciated ! From day 1 we set our design base on eco concept I know we may not be accepted by all because every one has different value system and design preferences, but we believed in Eco friendly concept is the most suitable for this environment we have to stay by our commitment. Thank you, Steve
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not disabled or elderly friendly unless elderly have kept to reasonably active lifestyle and have kept up with regular outings to rustic locations. Food is of average quality so have to be not fussy because there's no alternative to what is offered by resort.
Read more
Review collected in partnership with this hotel
Date of stay: May 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Khong S, Owner at Belum Eco-Resort Sdn.Bhd.
Responded 16 Nov 2016
Dear customer, Thank you for your valuable review, rain forest environment and jungle activities is always difficult for the physical unfit and mobility impaired individual. We are sorry our set up has not meet the elderly friendly level, we hope we can do that in the near future. In future if you find the food we served is not suitable for your consumption for any specific reason, you are most well come to ask for alternative, we will be very happy to assist. Thank you, Steve
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LOCATION
MalaysiaPerakHulu Perak DistrictTemenggor
NUMBER OF ROOMS
12
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing