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Mercure Brides les Bains Grand Hotel des Thermes

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Traveller (98)
Room & Suite (62)
Dining (33)
Overview
Hotel website
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Parc Thermal, 73570 Brides-les-Bains France See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Mercure Brides les Bains Grand Hotel des Thermes
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (349)
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1 - 5 of 36 reviews
Reviewed 5 April 2018

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Review collected in partnership with Mercure Hotels
Response from SYLMOURGES, General Manager at Mercure Brides les Bains Grand Hotel des ThermesResponded 6 April 2018

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Reviewed 31 March 2018 via mobile

.....last year this place was very good. Somehow they have let things slide dramatically.....we booked 5 rooms... no hot water throughout the hotel so I wasn't impressed that I could not freshen up after a 16 hour journey from England. Less variety for breakfast. Grumpy...More

Thank Raj F
Response from SYLMOURGES, General Manager at Mercure Brides les Bains Grand Hotel des ThermesResponded 3 April 2018

Dear Sir, We thank you for your comments. We apologize for any inconvenience you have encountered. We understand your displeasure. An exceptional and unexpected failure of our boiler since 8 am and deprived the hotel of hot water. We immediately called our socity in charge...More

Reviewed 11 January 2018

Friendly staff that demonstrated attention to details and a helpful attitude. The food was of a good standard with a varied, if consistent, menu. Room met our expectations in terms of the facilities, cleanliness and standards of maintenance. Queries and requests were dealt with efficiently...More

Review collected in partnership with Accorhotels.com
2  Thank O1500YIpeterj
Response from SYLMOURGES, General Manager at Mercure Brides les Bains Grand Hotel des ThermesResponded 22 January 2018

We thank you for choosing the Mercure Grand Hotel Brides les Bains thermal baths. and for your positive comments. All the staff are very happy to make you stay great . We hope to see you soon. regards.

Reviewed 4 January 2018 via mobile

This the FIRST NEGATIVE review that I wrote. I just wanted to forget and move on from the terrible experience, BUT I felt the need to warn people about this place. Prior to arriving in the hotel, I called in advance to ask if we...More

3  Thank Carla C
Response from SYLMOURGES, General Manager at Mercure Brides les Bains Grand Hotel des ThermesResponded 8 January 2018

I thank you for your very detailed comments which we learned a lot about your bad experience in our establishment. I fully understand your dissatisfaction and the communication you make on the net. I confirm that the check-out is at noon. I teach all staff...More

Reviewed 23 September 2017 via mobile

I hadn't intended on staying here, however, was let down by a hotel up the road last minute over a late check in and the Mercure had vacancies and was happy to accept us about 1am in the morning. The rooms are a good size...More

2  Thank Clive J
Response from SYLMOURGES, General Manager at Mercure Brides les Bains Grand Hotel des ThermesResponded 2 weeks ago

Thank you very much for your detailed, informative and encouraging comments cordial greetings Sylvie M

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Bar/Lounge
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Breakfast included
Pool
Air Conditioning
Babysitting
Banquet Room
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Beachfront
Free Parking
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
102
Price range
US$98 - US$185 (Based on Average Rates for a Standard Room)
Location
France > Auvergne-Rhone-Alpes > Savoie > Brides-les-Bains
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
102
Price range
US$98 - US$185 (Based on Average Rates for a Standard Room)
Location
France > Auvergne-Rhone-Alpes > Savoie > Brides-les-Bains
Photos
Traveller (98)
Room & Suite (62)
Dining (33)
Pool & Beach (2)
Nearby
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Nearby AttractionsSee all 5 attractions in Brides-les-Bains
Le Grand Spa Thermal
159 reviews
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Parallel Lines Snow Sports School
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La Tania Ski Area
414 reviews
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Musee des traditions populaires
17 reviews
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Questions & Answers
Ask a question
etyrrell08
31 December 2016|
AnswerShow all 3 answers
Response from SYLMOURGES | Property representative |
Hello the best transpot from lyon is even the train or by car you can ski in the 3 valley the gondolla is at 5 mn walking to go to meribel 3 vallées wich take 25 mn to get up. sincerlly
1
Vote
Google Translation
Normarie P
20 September 2015|
Answer
Response from sylvie M | Property representative |
Hello the name of the closed montain is Meribel just 20 mn by telecabine. the telecabine is very closed to the hôtel. have a nice evening Sylvie the general manager
0
Votes
Google Translation
Room Tips
"I'd ask for a room at the front - then you'll get a view"
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"Dont book delux rooms they are smoke smelling, dirty with paper thin walls."
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"Ask for view of the mountains. The other side is the street, which is also okay, can be a little noisy.."
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"the rooms on the side do not have a balcony"
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