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Hotel Au Coeur du Village

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1 room 2 adults 0 children
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Hotel Au Coeur du Village
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292 Reviews from our TripAdvisor Community

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Showing 70: English reviews
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Suffolk, United Kingdom
Reviewed 1 week ago

A lovely modern hotel right on the slopes is just a perfect winter sport location. The room was more than we expected, being given a family room for the two of us , which included a living area with stairs leading up to a landing area with a single bed, and a separate Bedroom with a double bed , leading...

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Helpful?
Thank Ali W
Eindhoven, The Netherlands
Reviewed 2 weeks ago

Great location. Good service and food. The Cinq gastronomic restaurant was excellent. My only suggestions would be to modify the in room breakfast form. We thought we ordered 4 eggs but ended up with 4 portions of 2 eggs. Also the pool temperature was a bit cool.

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Thank sgmanker66
London
Reviewed 2 weeks ago

The basic things are very good: great location, helpful and well trained staff, comfortable bed, good food, quite excellent in the grander restaurant. But at these prices (£700 per night including food and reasonable wine) I did not expect poor quality furniture , poor finishes ( faux fur and wipe down plastic headboards) useless shower, blown up photos for art,...

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Thank Vintagetravellers
Brighton
Reviewed 3 weeks ago

Reception staff friendly helpful, rooms nice and clean and comfy beds floors scratched a little tatty but with ski boots this can't be helped i guess, shower is awful smallest shower head in the world and unless you are a midget then you will have trouble fitting under this, heater good but dryer for wet clothes not effective. The location...

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Thank Roddy222
Liss, United Kingdom
Reviewed 3 weeks ago

We stayed for four nights at the hotel. We found the staff very helpful. Two best points about this hotel are the location for access to skiing straight on the slopes, easy routes in and plenty of variety of differents runs to do. Our room was at the front of the hotel and was clean tidy beautifully decorated however we...

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Thank Michelle B
Arundel, United Kingdom
Reviewed 4 weeks ago

Our five year old son's fist skiing trip .... won't get any better! Understated 5 star service at its best.Well organised and supervised child combined with a wonderful heated indoor pool made for a very happy Mum Dad and son. Although this was are first visit it definitely won't be are last

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Thank P7025GLdavidp
Luxembourg City, Luxembourg
Reviewed 30 January 2017

The hotel is located next to the pistes, in the center of the very nice village of La Clusaz. You can access everything by foot (there is some small supermarkets in the neighbourhood, very helpful if you forgot something!). The hotel is small but charming and the service is excellent. We travelled with a fifteen-month old baby and they did...

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Thank EleanorRigbyEverglot
Céline L, Directrice at Hotel Au Coeur du Village, responded to this review

Dear guests, Thank you very much for your nice comment ! We hope to have the pleasure to welcome you back at the hotel. Sincerely,

Reviewed 28 January 2017

The hotel is chalet perfect and the staff really lovely. We stayed for a long weekend skiing and the hotel makes that very easy - just one hour from Geneva, very central to ski lifts, right next to a small but very friendly ski hire and they organise your ski passes for you and just charge it to your room....

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Thank LondonTravellerVA
Céline L, Directrice at Hotel Au Coeur du Village, responded to this review

Dear Guets, Thank you for having spent time to share your experience in our property Hôtel Au Cœur du Village Relais & Château in la Clusaz. We hope to have the pleasure to welcome you back. Best Regards.

Paris, France
Reviewed 28 August 2016 via mobile

We stayed 12 days in August and had a lovely stay. We had suite 406 on the 4th floor with a nice balcony facing the moutain and overlooking the playgrounds. The suite was nicely decorated and reasonably spacious. We enjoyed our Nespresso coffee machine. The hotel location is perfect as it is right in the center. The Spa and swimming...

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Thank carine-laurent
Philippe G, Directeur général at Hotel Au Coeur du Village, responded to this review

Dear Guest, Thank you very much for your nice comment, it was such a great pleasure to welcome you at Le Coeur Du Village and we hope to have the pleasure to welcome you again soon. Best regards, Philippe Gourgaud General Manager

Switzerland
Reviewed 31 July 2016 via mobile

Super well located at the heart of La Clusaz. Once your car is parked (free parking ), you can do everything by walk. Decoration is refined and welcoming. Staff pay lots of attention to your well-being: complementary water and chocolat, smile, very helpful. Book a junior room, much cheaper than a suite and enjoy a 5 star service! Room 222...

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Thank nt_traveldiary
Philippe G, Directeur général at Hotel Au Coeur du Village, responded to this review

Dear Guest, Thank-you for this kind comment. See you next visit with pleasure. Best regards. Philippe Gourgaud General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Au Coeur du Village

Address: 26 Montee du Chateau | BP02, 74220 La Clusaz, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > La Clusaz
Price Range: RM1,179 - RM3,336 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Au Coeur du Village 5*
Number of rooms: 50
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in La Clusaz
#2 Family Hotel in La Clusaz
#2 Spa Hotel in La Clusaz
#3 Ski-In / Ski-Out Hotel in La Clusaz
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Au Coeur du Village staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites better, so that you gave a decent shower rather than the fake one over the bath”
 of 5 bubbles Vintagetravellers, 10 Mar 2017 | Read review
“Friends had room 217 which got smoke coming from the rumour so I wouldn't recommend that one”
 of 5 bubbles LondonTravellerVA, 28 Jan 2017 | Read review
“The large suites are amazing”
 of 5 bubbles leazo, 21 May 2016 | Read review
“Right next to the slopes and cable cars and close to the town centre as well..brilliant hotel”
 of 5 bubbles alang730, 5 Feb 2016 | Read review
“Room with view of square is best”
 of 5 bubbles W7216NHrichardc, 17 May 2015 | Read review
5 of 5