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Hotel Au Coeur du Village

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250 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Frankfurt, Germany
Reviewed 28 August 2016 via mobile

We stayed 12 days in August and had a lovely stay. We had suite 406 on the 4th floor with a nice balcony facing the moutain and overlooking the playgrounds. The suite was nicely decorated and reasonably spacious. We enjoyed our Nespresso coffee machine. The hotel location is perfect as it is right in the center. The Spa and swimming...

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Helpful?
Thank carine-laurent
Philippe G, Directeur général at Hotel Au Coeur du Village, responded to this review

Dear Guest, Thank you very much for your nice comment, it was such a great pleasure to welcome you at Le Coeur Du Village and we hope to have the pleasure to welcome you again soon. Best regards, Philippe Gourgaud General Manager

Switzerland
Reviewed 31 July 2016 via mobile

Super well located at the heart of La Clusaz. Once your car is parked (free parking ), you can do everything by walk. Decoration is refined and welcoming. Staff pay lots of attention to your well-being: complementary water and chocolat, smile, very helpful. Book a junior room, much cheaper than a suite and enjoy a 5 star service! Room 222...

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Helpful?
Thank nt_traveldiary
Philippe G, Directeur général at Hotel Au Coeur du Village, responded to this review

Dear Guest, Thank-you for this kind comment. See you next visit with pleasure. Best regards. Philippe Gourgaud General Manager

Brighton, United Kingdom
Reviewed 21 May 2016

We stayed at this hotel for a long weekend over Mother's Day weekend. My partner had booked this as a surprise to propose! He booked the largest suite that they have & this over looked the ski slopes. It has 2 front doors to this room as it is basically two knocked through. One side is the bed with the...

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Helpful?
Thank leazo
Philippe G, Directeur général at Hotel Au Coeur du Village, responded to this review

Dear Madam, Sincere congratulations for your engagement ! Thank you for your nice comment, we are very happy you had a great time in our hotel and we hope to welcome you back next year :) Best regards, Philippe Gourgaud General Manager

Reviewed 18 May 2016

Second visit here. Great location and excellent facilities. Very friendly staff in the hotel and ski shop. Rooms as comfortable as before. Excellent spa facilities and kids were welcomed. Will definitely be back!

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1Thank IanAOL
Philippe G, Directeur général at Hotel Au Coeur du Village, responded to this review

Dear guests, Thank you very much for your nice comment ! We hope to have the pleasure to welcome you back at the hotel. Sincerely, Philippe Gourgaud General Manager

Northampton, United Kingdom
Reviewed 10 April 2016 via mobile

4 years visiting winter and summer and this trip was something else ! It was my sons 21st and the staff kindly organised his birthday cake for us, nothing is ever too much trouble. The weather did help as the snow was great and the sun was out all week. Just can't wait for the next visit !

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Helpful?
Thank Jester124566
Philippe G, Directeur général at Hotel Au Coeur du Village, responded to this review

Dear Sir, Thank so much for your nice comment ! It is such a pleasure to read you had a great time with us. We will be very happy to welcome you back with your family next year. Best regards, Philippe Gourgaud. General Manager

Stone, United Kingdom
Reviewed 9 April 2016

A friend found the hotel after a review on La Clusaz in the Times and for us as first time skiers, the hotel and location were superb. The hotel, the facilities, the staff, the service, the rooms, all superb. Yes, it does get a bit hot but suspect is welcome in Jan to March, less so in April I guess....

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Helpful?
Thank RobCrossland
Philippe G, Directeur général at Hotel Au Coeur du Village, responded to this review

Dear Sir, What a pleasure to read your comment ! Thank you very much for having taken the time to write it. We hope to welcome you back very soon. Kind regards, Philippe Gourgaud. General Manager

England, United Kingdom
Reviewed 28 March 2016 via mobile

This was our second stay at Au Coeur and this year the biggest shortfall from last year was rectified - the ski room. Last year early morning chaos - this year we were greeted by an extremely high quality ski room with a great selection of equipment. Each room is allocated an area in the room offering four heated boot...

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Helpful?
Thank The_37_SF
Philippe G, Directeur général at Hotel Au Coeur du Village, responded to this review

Dear Client, Thank you very much for your nice comment. I am glad to see that you highly appreciated your stay with us. I am sorry you had some issue with the location, indeed as we are very central, there is also inconveniences.... By the way we always try to discuss with providers to find solutions. I am also sad...

Reviewed 18 March 2016 via mobile

Amazing spa and hotel. Great service and a great restaurant. Rooms are nicely themed to the mountains and make you feel at home right away. English spoken well, although some receptionist weren't as helpful as others. Great quality at large though.

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Thank 7hy5
Philippe G, Directeur général at Hotel Au Coeur du Village, responded to this review

Dear Guests, Many thanks for you nice comment ! It's always a pleasure for us to read you. See you next visit with pleasure. Sincerely, Philippe Gourgaud. General Manager

Edinburgh, United Kingdom
Reviewed 10 March 2016

We recently had 5 day stay at this hotel in one of the suites. It was quite simply the best European hotel we have ever stayed in. The staff could not have been more helpful, courteous and friendly and the pool and thermal suite was fantastic after a day’s ski-ing. The surroundings are extremely aesthetic and curling up on one...

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Helpful?
Thank Clare P P
Philippe G, Directeur général at Hotel Au Coeur du Village, responded to this review

Dear Guest, What a comment ! Thank you very much. We love to spoil our guests and reading such a comment is the best award for us. See you next time for sure. Kind regards. Philippe Gourgaud. General Manager

Surrey, United Kingdom
Reviewed 29 February 2016

From the moment we stepped into the hotel it was perfect. The staff were lovely the room was superb and the food was great. It was lovely to be able to come off the slopes and into the spa then back to our room for a lovely Jacuzzi bath.

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Thank S90ANN
Philippe G, Directeur général at Hotel Au Coeur du Village, responded to this review

Dear Guest, Thank you very much for your sweet comment, it is such a pleasure for us to read you and we are very glad that you enjoyed your stay with us. Looking forward welcoming you again. Best regards, Philippe Gourgaud General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Au Coeur du Village

Address: 26 Montee du Chateau | BP02, 74220 La Clusaz, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > La Clusaz
Price Range: RM2,335 - RM4,081 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Au Coeur du Village 5*
Number of rooms: 50
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in La Clusaz
#2 Spa Hotel in La Clusaz
#2 Family Hotel in La Clusaz
#3 Ski-In / Ski-Out Hotel in La Clusaz
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Au Coeur du Village staff and other travellers.
2 questions
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Questions? Get answers from Hotel Au Coeur du Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The large suites are amazing”
 of 5 bubbles leazo, 21 May 2016 | Read review
“Right next to the slopes and cable cars and close to the town centre as well..brilliant hotel”
 of 5 bubbles alang730, 5 Feb 2016 | Read review
“Room with view of square is best”
 of 5 bubbles W7216NHrichardc, 17 May 2015 | Read review
“Some balconies get morning sun, some afternoon sun - ask for your preference if going for balcony room. There was no outside terrace, so we were glad to have a balcony to bask on as the sun set.”
 of 5 bubbles 304kateg, 25 Apr 2015 | Read review
“Room 317 was very nice and spacy.”
 of 5 bubbles Tornado0963, 18 Dec 2014 | Read review
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