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Neilson Chalet Les Andes

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Neilson Chalet Les Andes
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47 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Peterborough, United Kingdom
Level Contributor
270 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 17 April 2016 via mobile

We've just got back from a week staying at this resort and it was an awesome holiday. The chalet itself was extremely comfortable and well presented. The Neilson team were excellent and did everything within their capability to ensure that all the guests enjoyed their holiday. I did feel for them at times as some guests had totally unrealistic expectations.... More 

Helpful?
Thank DangerousPaddy
Hampton Wick
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 March 2016

First off, I am pleased to report that Room 8 is bed bug free! The chalet is comfortable and warm and the Nielson staff who looked after us were helpful and welcoming. The only complaint is that on two days the sauna was not switched on in time for the arrival of chilled and weary skiers after a hard day's... More 

Helpful?
1 Thank FionaHamptonWick
London, United Kingdom
Level Contributor
3 reviews
Reviewed 28 January 2016

This chalet is very nice indeed. Large and comfortable lounge area, spacious enough dining area, reasonable size bedrooms with a good size en-suite. There was a slight draft in the lounge area but with a jumper on you wouldn't notice it too much. The boot room is adequate enough. The pool and sauna area are well maintained although I didn't... More 

Helpful?
Thank Stephen L
Leicester, United Kingdom
Level Contributor
132 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 29 March 2015

In fairness the chalet was OK, room not too poky and food a bit school dinner like (which I actually quite enjoy after a hard days skiing). The location means you can ski from the piste towards an adjacent property - a bit hairy but do-able and then it is a 10m walk. Similarly by going across the road and... More 

Helpful?
1 Thank spanysim
Lichfield, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 December 2014

Having read previous reviews of this chalet after we had booked we were clearly a little worried, Thankfully any concerns were completely unfounded as we have just returned from the best chalet we have stayed in in 20 years. Nothing was too much trouble for the team of chalet hosts, who provided a better specification of service than advertised in... More 

Helpful?
1 Thank Sue S
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 26 December 2014 via mobile

We travelled to Chalet Les Andes for Xmas with the idea to get away from everything, ski lots and have all of the hassle removed from the festive period. It was a great week. The Chalet was excellent; well appointed, nice rooms, nice sauna and pool and great staff. It's a 6 minute walk to both the bars and the... More 

Helpful?
1 Thank AOC73
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 25 April 2014

For those of you looking to stay at this resort, please avoid Room 8. The room is full of bed bugs to which Neilson (whom have known since Dec 2013) have yet cleared... We were relocated on the 3rd night as we had bites and dead and live bugs living with us. As we have since found out the chalet... More 

Helpful?
4 Thank Adam C
Neilson_Active, Guest Relations Manager at Neilson Chalet Les Andes, responded to this review

Here at Neilson, we take all reviews and comments from our guests very seriously and would like to offer an update to the most recent posts. In response to the issue of bed bugs in one of the bedrooms, we would like to assure all future guests of the chalet that we have not only had the room in question,... More 

Bradford
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 March 2014

Sorry to have to say but we are really disappointed. After being loyal Neilson customers for years, our time is over with them. I have never felt the need to complain with Neilson before but the last couple of holidays with them seem to be just going downhill. We returned to this Chalet after having such a great holiday there... More 

Helpful?
1 Thank Raxner
Neilson_Active, Guest Relations Manager at Neilson Chalet Les Andes, responded to this review

Here at Neilson, we take all reviews and comments from our guests very seriously and would like to offer an update to the most recent posts. In response to the comments regarding chalet cleanliness and our staff, we apologise to any guest that feels let down by us. After our annual training and HR review, we have made some changes... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 March 2014

Let me start by explaining this chalet cost £1400ea with passes ,so in the better price bracket. On entering our room we were confronted with, bread crumbs on our side board, then food wrappers in our wardrobe & also they were very dirty. Then on entering the bathroom, we found that the sink would not drain, also the shower had... More 

Helpful?
Thank GasHead63
Neilson_Active, Guest Relations Manager at Neilson Chalet Les Andes, responded to this review

Here at Neilson, we take all reviews and comments from our guests very seriously and would like to offer an update to the most recent posts. In response to the comments regarding chalet cleanliness and our staff, we apologise to any guest that feels let down by us. After our annual training and HR review, we have made some changes... More 

Aylesbury, United Kingdom
Level Contributor
3 reviews
Reviewed 14 March 2014

Overall this was a nice chalet, with friendly staff. It took about 10 mins in ski boots to walk to the slopes, with another couple of mins of poling to get to a lift. Food was better than most similar chalets I've stayed in - breakfast was closer to a full English than others where there's been a choice of... More 

Helpful?
Thank Eric N
Neilson_Active, Guest Relations Manager at Neilson Chalet Les Andes, responded to this review

Here at Neilson, we take all reviews and comments from our guests very seriously and would like to offer an update to the most recent posts. In response to the issue of bed bugs in one of the bedrooms, we would like to assure all future guests of the chalet that we have not only had the room in question,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast

Additional Information about Neilson Chalet Les Andes

Address: Les Almes, Tignes, France
Region: France > Auvergne-Rhone-Alpes > Savoie > Tignes
Number of rooms: 10
Also Known As:
Neilson Chalet Les Andes Hotel Tignes
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Questions & Answers

Questions? Get answers from Neilson Chalet Les Andes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 8 very compact, but room for everything”
 of 5 bubbles FionaHamptonWick, 3 Mar 2016 | Read review
“We were on the second floor with a good view. There was no noise to keep us awake.”
 of 5 bubbles K2542GWstephenl, 27 Jan 2016 | Read review
“Room 8 has a bed bug infestation...”
  • Bugs in Sheets
  • Bites from room
  • Sheets
  • Bugs in Sheets
  • Sheets
  • Bugs in Sheets
 of 5 bubbles 303adamc, 25 Apr 2014 | Read review
“The 3 person room has only one small wardrobe so nowhere near enough space.”
 of 5 bubbles Raxner, 25 Mar 2014 | Read review
“Lovely to have a balcony for fresh air & view.”
 of 5 bubbles BoranHowickSA, 13 Jan 2014 | Read review
5 of 5