We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Mercure Melbourne Caroline Springs

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Mercure Melbourne Caroline Springs
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

293 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
There are newer reviews for Mercure Melbourne Caroline Springs
See the most recent reviews
Showing 290: English reviews
Reviewed 20 September 2015 via mobile

Plus points : friendly staff. massive room. Massive bathroom. Clean. Modern decor. Negatives : lots of hairs in the towels, icky. Wifi didn't work. Very loud when windy. No buffet breakfast and the menu is expensive.

Thank FoodnTravelreviews
Wonthaggi, Australia
Reviewed 18 September 2015

We choose this hotel as a last minute booking, and were not expecting much. How surprised we were by the quality, attitude of staff and the food.This is a great hotel just a little bit further out of the city, but well worth the effort.

Thank StephenOrmsby
Bairnsdale, Australia
Reviewed 3 September 2015

We stayed here overnight as an alternative to airport accommodation. Gosh what a pleasant surprise we got when we walked in the door to our room. Clean, modern, spacious with a balcony and view over the lake. We were even more pleased when we dined in the restaurant, which offered an extensive menu, well executed. The staff were friendly and...

Thank Emk76
Paraparaumu, New Zealand
Reviewed 2 September 2015 via mobile

Every Hotel has its ups and downs. So without further ado.... It is our last night here and I have to say this place isn't too bad. Mercure Caroline Springs is roughly 30km from Melbourne CBD and it is fairly simple to get in and to travel around but get a sat nav if you are not used to bigger...

Thank Verkd
Sydney, Australia
Reviewed 1 September 2015

Really lovely hotel 30-40 minutes from Melbourne and a little less to Tullamarine. It close to some industrial areas, Tabcorp Stadium and is on the Ring Rd to Ballarat and many other places. Very quiet, shops across the road, lots of restaurants nearby and a nice lake to walk around. Rooms are very quiet and staff were very pleasant. Food...

Thank Margaret T
Canberra, Australia
Reviewed 28 August 2015

This is a great hotel, I love the ample free parking, the rooms are elevated and quiet, there is a good sized balcony with a nice outdoor setting and the room feels very cozy when you enter. included with the room are good quality toiletries (it is a Mecure) and forgotten items like a toothbrush can be requested, in the...

1Thank John S
Victoria, Australia
Reviewed 27 August 2015

We had been placed at mecure caroline springs for 1 week due to some work being done to our home. We found it to be very clean welcoming, staff very helpful and rooms modern relaxing with lovely balconies and outdoor settings, we enjoyed some meals there and breakfast and many great coffees while enjoying a view of the lake.

Thank GlendaDCrowley
Adelaide, Australia
Reviewed 25 August 2015

Review collected in partnership with Accorhotels.com
Thank rodc49
Perth, Australia
Reviewed 19 August 2015

I stay here when I am travelling to Melbourne on business close to Deer Park Industrial estate this hotel is clean comfortable an close to a shopping complex for those who like to get out for a meal or just a wander around

Thank Mummasparkle
Sydney, Australia
Reviewed 13 August 2015

Not wanting to stay in the city and commute out west every day, i was told about the Mercure in Caroline Springs as an alternate place to stay. What a perfect find! The hotel is not that old, and the rooms are ultra modern and clean with ample floor space. The bed was comfortable and shower water pressure was perfect....

Thank unique14u2c

65 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (61)
Hotel & Grounds (9)
View from Room (6)
Pool/Beach Area (1)
Room/Suite (9)
Bathroom (2)
Dining (3)
Other (31)

Management photos: Courtesy of the property manager

All Management Photos (4)
Hotel & Grounds (1)
Room/Suite (1)
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Caroline Springs
0.1 km away
Quest Caroline Springs
Quest Caroline Springs
#2 of 3 in Caroline Springs
197 reviews
12.3 km away
Mantra Tullamarine Hotel
Mantra Tullamarine Hotel
#3 of 7 in Tullamarine
1,595 reviews
13.3 km away
Quality Hotel Tabcorp Park
Show Prices
Show Prices
Show Prices
10.5 km away
Quest Melbourne Airport
Quest Melbourne Airport
#1 of 7 in Tullamarine
423 reviews
14.2 km away
BEST WESTERN Airport Motel & Convention Centre
20.8 km away
Quality Suites D’Olive
Quality Suites D’Olive
#2 of 2 in Point Cook
82 reviews
Show Prices
Show Prices
Show Prices


  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Melbourne Caroline Springs is located in the award winning WestWaters Hotel & Entertainment Complex. The complex is built around the banks of Lake Caroline, in the western suburb of Caroline Springs. It's a 20 min drive from Tullamarine Airport and 25 km west of the Melbourne CBD. Mercure Melbourne Caroline Springs opened on April 1st 2011 as Grand Mercure and on April 1st 2012 was rebranded. With 58 accommodation rooms all featuring balconies with outdoor furniture, offering views of the surrounding area. This allows access to fresh air and plenty of natural light. Our contemporary rooms feature 'Gold beds' with a range of pillows, duvet and additional blankets for the perfect night's sleep. In room services and facilities include: - Spacious bathrooms with full hair dryer - Flat screen TVs - Tea and Coffee making facilities - Mini Bar - Work desk and chair - High Speed Internet access - In room safe - Iron and iron board - Secure key card access to rooms - Room chargeback when dining at WestWaters. Our Studio Apartments offer kitchenette and full washing facilities. These rooms are ideal for longer stays when on work projects, relocating or for temporary accommodation when you are renovating. Use of our fitness centre and indoor heated pool & spa is included in for your stay. Within the complex, for your dining pleasure is an a la carte Bistro, Cafe and Sports Bar. Each outlet offers a selection of meals and an extensive beverage list. Indoor and outdoor dining areas are available and are heated with outdoor heaters during winter. We offer entertainment for the whole family including children's play area, themed events, and live entertainment on the week-end. Grand Mercure Caroline Springs is the perfect venue for business, leisure, recreation and entertainment. ... more   less 

Additional Information about Mercure Melbourne Caroline Springs

Address: 10 - 20 Lake St, Caroline Springs, Victoria 3023, Australia (Formerly Grand Mercure Apartments Caroline Springs)
Region: Australia > Victoria > Greater Melbourne > Caroline Springs
Price Range: RM384 - RM616 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Melbourne Caroline Springs 4*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, ACCOR and Agoda so you can book your Mercure Melbourne Caroline Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Melbourne Caroline Springs staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Mercure Melbourne Caroline Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only thing I would suggest is to ask for lake view.”
 of 5 bubbles 148trishac, 7 Nov 2016 | Read review
“Room 305 suffered a lot of a/c noise, rooms facing NW may have less issues with mosquitos”
 of 5 bubbles 62Teddy, 29 Oct 2016 | Read review
“Lakeview is really nice. Overlooking the City center in the distance, you can see the tall buildings.”
 of 5 bubbles FlemmingR, 22 Oct 2016 | Read review
“Rooms all on 1 level-good access from car park via lift.Some have lovely lake view. Hopefully the door draught will be fixed!”
 of 5 bubbles birdhaven, 16 Jul 2016 | Read review
“Lakeside rooms have the best view.”
  • Big Balcony
  • Functional Bathroom
  • Comfy Sofa
  • Nice Big Bed
  • Huge Room
 of 5 bubbles 2painfull, 4 Feb 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay