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Stonegate Resort

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Stonegate Resort
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36 Reviews from our TripAdvisor Community

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Showing 35: English reviews
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Bedfordshire
Reviewed 1 week ago

To begin with, let me say I'm writing as an English traveller who has skied in Canada several times since 2009. The Good The private hot tub was wonderful, couldn't fault it, and unit spec is of a very good standard too. Building One is genuinely ski-in/ski-out, but with the new building planned to go alongside Building One, I do...

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Thank TlaT
Seattle
Reviewed 2 February 2017

We were happy from the check-in experience, to the underground covered parking, lockers for our equipment, the ski in/out + proximity to the village and the unit itself (2B/2b w/private hot tub unit #1202) ... until we went to bed and found both beds to be rock hard. After a hard day of skiing, your body needs support but a...

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Thank SheilaH19
BWCR, Manager at Stonegate Resort, responded to this review

Dear SheilaH19, Thank you for providing your comments about your recent stay with us at Big White Ski Resort. We really hope you enjoyed your time with us and we appreciate your feedback regarding the mattresses. We hope to welcome you back for another visit soon!

Sydney, Australia
Reviewed 18 January 2017

We have been staying here every year for the past 3 visits to Big White, always came back here because it's been nice and quiet after a day on the slopes. The year was very different. Every night we've had kids running around in the corridor, shouting and yelling, like they're on a playground. Very disappointing.

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2Thank Tracee S
BWCR, Manager at Stonegate Resort, responded to this review

Dear Tracee S, Thank you for providing your feedback and comments about your recent stay with us at Big White Ski Resort. If you would like to speak with us directly about any issues you encountered during your stay at Stonegate Resort, I have provided my direct contact information in a message to your profile inbox.

Reviewed 9 January 2017

The apartment was spacious. The kitchen was pretty sparsely equipped. It was located very close to the village which was an advantage if you were not skiing. The ski in ski out option was also great. The staff were all very friendly and serviced the apartment well. The hot tubs were great.

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Thank JMcMau
BWCR, Manager at Stonegate Resort, responded to this review

Dear JMcMau, Thank you for taking the time to provide feedback regarding your recent stay with us at Big White Ski Resort. We are pleased to hear that your stay at the well-appointed Stonegate Resort was so enjoyable and we hope to welcome you back for another visit soon!

Giddings, United States
Reviewed 4 January 2017 via mobile

I have to agree with other comments. The place is aesthetically very nice. Has a w/d which I did not expect. Ski lockers, Game room and cinema a plus but yes they charge you for a coffee in the amenity center and you need exact change. Bummer. Have to also agree the hot tub is noisy. Here are also all...

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1Thank Russell J
BWCR, Manager at Stonegate Resort, responded to this review

Dear Russell J, Thank you for taking the time to provide feedback regarding your recent stay with us at Big White Ski Resort. I am concerned about some of the issues you encountered during your stay and I'd really like the opportunity to discuss this further with you at a time that is convenient for you. To this end, I...

Vancouver, Canada
Reviewed 30 December 2016

The Condo (2 bed) was spacious, well furnished, and clean. The kitchen could use a few more of the essentials (spices, sauces etc) if you actually wanted to cook meals there. The living area is comfortable and our children enjoyed the large TV and Xbox system. The master bedroom was the most disappointing thing in the condo, the bed is...

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Thank Simon B
BWCR, Manager at Stonegate Resort, responded to this review

Dear Simon B, Thank you for taking the time to provide feedback regarding your recent stay with us at Big White Ski Resort. We have passed along your concerns regarding to the Stonegate amenities centre to the facility operator. Further, at the soonest guest check-out we will be looking into the mattress that you’ve mentioned in your review. We hope...

Sydney, Australia
Reviewed 11 December 2016 via mobile

Came here on our honeymoon having gotten married in Whistler, and although we notified central reservations of this when we made our booking, and also asked for a room with a mountain view, we were on the ground floor, with a view of the path, building opposite, and a big snow pile. NO privacy, as everyone walking past could see...

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1Thank 8ydneyfox
BWCR, Manager at Stonegate Resort, responded to this review

Dear 8ydneyfox, I am very sorry to hear that Stonegate Resort did not exceed your expectations. Further, I am concerned about some of the issues you encountered during your stay and I'd really like the opportunity to discuss this further with you at a time that is convenient for you. To this end, I have provided my direct contact information...

Hamilton, Bermuda
Reviewed 1 August 2016

Our family of 5 stayed at Stonegate for 2 weeks over Christmas 2015. We had room 3406, an executive 3 bedroom with private hot tub. The views of the mountains were spectacular and I could have stayed in my room the entire stay! Furnishings were very nice as well. We did have an issue with the dishwasher leaking but they...

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Thank islandgirl61212
BWCR, Manager at Stonegate Resort, responded to this review

Dear islandgirl61212, Thank you for taking the time to provide such great comments regarding your stay with us at Big White Ski Resort. Us, along with others in the snow-seeking travel community really appreciate your feedback! The great finishing, breathtaking mountain views, and short distance from the village centre make Stonegate Resort a choice accommodation at Big White Ski Resort...

Burnaby, BC
Reviewed 26 April 2016 via mobile

We stayed 4 nights at Stonegate with another family. In total 4 adults and 3 kids. We rented a 3 bedroom appartment and we were really pleased with the ammenities offered. It is a ski in / ski out location which we loved. The appartment had a hot tupb on the deck and the guests also had access to a...

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Thank cameliac67
BWCR, Manager at Stonegate Resort, responded to this review

Dear cameliac67, Thank you for providing such thoughtful and thorough feedback regarding your recent stay with us at Big White Ski Resort. We are glad you enjoyed your stay at the well-appointed Stonegate Resort and we are very happy to hear that you took pleasure in the amenities centre too! We look forward to welcoming you back for another visit...

Wiltshire, United Kingdom
Reviewed 7 March 2016

I'll start with the bad bits; Snow clearing of the pedestrian access to the village path - The front door which affords access to the snow path/piste to the village centre is poor, as you exit there is snow (not unexpected in a ski resort) which piles up making the walk slippery & dangerous, no steps are either visible or...

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1Thank K9Calamity
BWCR, Manager at Stonegate Resort, responded to this review

Dear K9Calamity, Thank you for providing such thoughtful and thorough feedback regarding your recent stay with us at Big White Ski Resort. We are happy you were able to enjoy the great Okanagan Champagne powder and the great ski in/out access at the well-appointed Stonegate Resort. Further, thank you for providing your comments regarding Stonegate housekeeping. Please be assured the...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Ski-In / Ski-Out
Things to do
  • Pool
Room types
  • Kitchenette
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Stonegate Resort is responding to an ever-increasing demand for more sophisticated on-site amenities for skiers and non-skiers alike. Take a dip in the heated indoor/outdoor pool or soak in one of the whirlpools, re-energize with a workout in the fitness centre, try your luck at billiards in the lounge or watch your favorite sport on the 65” big screen. Hit the games room for a competitive game of foosball or Wii Sports, watch a movie in the 18-seat Stonegate theatre or just enjoy a hot chocolate or cappuccino at the coffee station. ... more   less 

Additional Information about Stonegate Resort

Address: 5300 Big White Rd. | Big White Ski Resort, Big White, British Columbia V1P 1P3, Canada
Region: Canada > British Columbia > Okanagan Valley > Big White
Price Range: RM1,079 - RM3,009 (Based on Average Rates for a Standard Room)
Number of rooms: 36
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Questions & Answers

Here's what travellers have asked, with answers from Stonegate Resort staff and other travellers.
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Questions? Get answers from Stonegate Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms had a view.”
 of 5 bubbles JMcMau, 8 Jan 2017 | Read review
“For views, best rooms would be corner units 3106-3406 and 1101-1401. 3406 had a spectacular view of the mountains!”
 of 5 bubbles islandgirl61212, 31 Jul 2016 | Read review
“1204 is a second story 3 bedroom corner unit, so twin aspect mountain views!”
  • Living Room
  • Living Room
  • Kitchen
  • Living Room
  • The Balcony with hottub and BBQ
  • Icey exit from the Stonegate to the piste/path
  • Icey exit from the Stonegate to the piste/path
  • Icey exit from the Stonegate to the piste/path
 of 5 bubbles K9Calamity, 7 Mar 2016 | Read review
“Make sure you get your own hot tub on the balcony!”
 of 5 bubbles 525sandrad, 19 Feb 2016 | Read review
“Best view and best internals, select building 3, condo 304”
 of 5 bubbles Chicko1960, 16 Apr 2015 | Read review
5 of 5