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NH Frankfurt Airport West

Hotwire.comUS$52*
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GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$115*
US$52*
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US$62*
US$58*
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NH Frankfurt Airport West
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461 Reviews from our TripAdvisor Community

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Showing 146: English reviews
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Hillerød, Denmark
Reviewed 6 days ago NEW

Very slow check in and check out. Despite group booking, very slow. Most of the food in restaurant is over cooked and dry. Free internet basically not work, the paid internet was not better. All in all the experience was average.

Review collected in partnership with NH Hotels
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Helpful?
Thank Kim D
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear Kim D, thank you very much for taking the time to share experiences with us after your stay in our NH Frankfurt Airport West. We hope you had a pleasant stay. Your comments we take them really seriously to improve our service. We are very sorry for the inconveniences caused to you because of the problem with the internet...

Rochester, United Kingdom
Reviewed 2 weeks ago

Unfortunately air conditioning was heating the room! Complained to reception but one employee was very rude n not helpful at all! Sorted it out in the end! We left! Such a shame because this was our 2nd visit because it's a very comfartable Hotel otherwise!

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Helpful?
Thank gitte39
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear gitte39, thank you very much for taking the time to share experiences with us after your stay in our NH Frankfurt Airport West and for the trust given to our company by choosing it for the second time. I really appreciate your lovely comment about our hotel and would like to apologies on the same time for the last...

Cairo, Egypt
Reviewed 3 weeks ago

I stayed here for just one night on a business trip. The hotel is quite large and there was a large noisy group when I was checking in. The rooms are clean, spacious but nothing very fancy. Staff were also friendly and helpful. They have a shuttle bus NH 2 that takes you from Terminal 1 to the hotel and...

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Helpful?
Thank Karim M
Tehran, Iran
Reviewed 3 weeks ago via mobile

The place of hotel is not bad and it's 850m from Raunheim S-Bahn station.you can reach everywhere in Frankfurt with the train. It was a 3 floors hotel with over 300 clean, no smoking, large rooms. The breakfast was really expensive. 25€ for each day and I didn't use it. I checked in at 11 and there was no problem...

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Helpful?
Thank Hamid-RN
Leipzig, Germany
Reviewed 11 April 2017

Nice hotel which supportiveand friendly employees. Breakfast was very good. Good conncection to the airport by bus (public or Lufhansa employee bus) or an own hotel shuttle. The rooms were mor than sufficient for a business trip and contained also a tub in thebathroom. Air condition was not really working that well in the room, but for March this was...

Review collected in partnership with NH Hotels
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Helpful?
Thank P2375MBtimm
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear P2375MBtimm, thank you very much for taking the time to share experiences with us after your stay in our NH Frankfurt Airport West. I really appreciate your lovely comments which we have shared with the whole team. We look forward for the opportunity of welcoming you again soon in Raunheim. Yours Sincerely Erdal K. Deputy Hotel Manager

Berlin, Germany
Reviewed 5 April 2017

The hotel is fine, although some rooms could use a littel renovation. Unfortunately for my last three stay the wifi was very week so working in the room was not possible. Hope this will be taken care of soon.

Review collected in partnership with NH Hotels
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Helpful?
Thank udom839
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear udom839, thank you very much for taking the time to share experiences with us after your stay in our NH Frankfurt Airport West. I can confirm that we do renovations ongoing room per room and we have already connected our Glas fiber line and increased the Wi-Fi speed. We look forward for the opportunity of welcoming you again in...

Porto Alegre, RS
Reviewed 3 April 2017

When you look for a hotel, mainly, you look for 3 things: A clean and tidy room, a nice staff/service and high speed internet. Well, if you agree with me in this topics, avoid this one. After the check-in I went to the designated room and, for my surprise, the room was a mess! Probably there was someone sleeping there...

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Helpful?
Thank rfmilanez
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear rfmilanez, Thank you for taking the time to share your experiences after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we very much regret that we did not meet your expectations. We would like to offer you our sincere apologies for the inconviences caused to you. The wellbeing...

Thessaloniki
Reviewed 31 March 2017 via mobile

Airport hotels are not considered for long leisure stays, rather than for short period stays between transfer flights and possibly some business trip. This hotel is exactly focusing on that. The room is small, but you do not need it bigger. Clean areas and kind staff. The breakfast buffet is very good. They offer shuttle service to the airport with...

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Helpful?
Thank G_Bebetsos
Norway
Reviewed 24 March 2017

Visited Frankfurt for a festival and had a 3 nights stay at the hotel.For the stars given it could be way better.It was just ok . The breakfast buffet was excellent,but the stuff of the hotel was in general a bit slow.The room was not cleaned properly,and the mini bar was never re-filled and had no variety to start with.The...

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Helpful?
Thank Christina A
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear Christina A, thank you very much for taking the time to share your experiences with us after your stay in our NH Frankfurt Airport West. We regret we did not cover your expectations at all but please be informed we will use your comments to retrain our staff members to avoid experiences like this in future. Thank you again...

Africa
Reviewed 20 March 2017

Hotel is ok in general. Bed is comfortable. TV is not very diverse in terms of channel. Personal is very profesional. Quality price ratio is good. Food is cheap It's conform to a 4 stars hotel. Rooms are really quite.

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Helpful?
Thank Cemac_first

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The NH Frankfurt Airport West is ideally located close to the Frankfurt International Airport. Our airport shuttle guarantees our guests easy arrival and departure, with just a 15-minute ride to the hotel. ... more   less 

Additional Information about NH Frankfurt Airport West

Address: Kelsterbacher Str. 19-21, 65479 Raunheim, Hesse, Germany (Formerly NH Frankfurt Rhein Main)
Region: Germany > Hesse > Raunheim
Price Range: RM227 - RM603 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Frankfurt Airport West 4*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Hotels.com, Hotel.de, Orbitz, Booking.com, Expedia, Hotwire, Priceline, Cancelon, TripOnline SA, Evoline ltd, Cheap Tickets, HotelQuickly and HRS so you can book your NH Frankfurt Airport West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Frankfurt Rhein - Main Hotel Raunheim
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Questions & Answers

Here's what travellers have asked, with answers from NH Frankfurt Airport West staff and other travellers.
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Questions? Get answers from NH Frankfurt Airport West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go right and lower”
X3603ZZmarkh, 12 Oct 2016 | Read review
“Free shuttle - take #1(2 hotels) Instructions said catch shuttle @ Terminal 1 - Hall A. Stand in front of Hall B to catch shuttle.”
Ronda3503, 24 Sep 2016 | Read review
“If you need to be connected, then just not book here. Also, the phones in rooms cannot dial external.”
rajeshshin, 14 Sep 2016 | Read review
“I guess all rooms are similar.”
cosmopolitanforlife, 12 Jun 2016 | Read review
“Opposite side to rail lines”
AndrewD28, 12 Apr 2016 | Read review
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