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Mercure Hotel Offenburg am Messeplatz

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Mercure Hotel Offenburg am Messeplatz
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705 Reviews from our TripAdvisor Community

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Showing 155: English reviews
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Merelbeke, Belgium
Reviewed 1 week ago

private parking (paying - 10 €). Typical German interior of restaurant and bar. Quiet hotel. Good quality of food. Very abundant breakfast buffet - top ! Good bed, enough lights in the room. Only one power outlet at the bedside.

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Helpful?
Thank Yves R
Geneva, Switzerland
Reviewed 4 weeks ago

Room and pillows were stinking of cigarettes! Restaurant service very poor - had to call staffs numerous times and wait approximately 10 minutes to get menu card. No shower gel n shampoo (the basic minimum for a hotel to provide!). Most Accor hotels provide water as complimentary drinks in the room, none provided at this hotel. At check-in, no info...

Review collected in partnership with Accorhotels.com
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1Thank bhooshanh2017
Bletchingley, United Kingdom
Reviewed 20 January 2017

Stayed at this hotel after Novotel Ypres previous day. Very modern hotel with little atmosphere especially after comparing with the Novotel Ypres but, to be fair, the 2 cannot be compared as Mecure seems to be mainly business guests. Again staff very friendly and breakfast excellent. Would stay here again but on for a business stay.

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Thank Mike_b1745
Brussels, Belgium
Reviewed 18 January 2017

We travel often between Belgium and the North of Italy, about 1000 km, so one stopover is required, between Strasbourg (F) on one side and Olten (CH) on the other. See my other reviews in this area. This time for the return trip, we choose to drive 600 km on the first day, so to arrive in the evening in...

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Helpful?
Thank Didier D
MercureOffenburg, Front Office Manager at Mercure Hotel Offenburg am Messeplatz, responded to this review

Dear Didier D, thank you for taking your time to write a review after your departure! We are glad that you enjoyed your stay with us and highlighted our convenient location, our friendly staff as well as breakfast & dinner at our restaurant "Hofkammer". We would be happy to welcome you back at the Mercure Hotel Offenburg am Messeplatz during...

Magny-le-Hongre, France
Reviewed 16 January 2017

The hotel is located about 30km from Stasbourg. Prices were not expansvie compared to Strasbourg area hotels during Christmas market. Rooms were quiet and relatively comfortable. Breakfast was very good with a wide choice.

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Thank Stephthestew22
MercureOffenburg, Leiter Front Office at Mercure Hotel Offenburg am Messeplatz, responded to this review

Dear Stephthestew22, thank you for taking your time to write a review after your departure! We are glad that you enjoyed your stay with us and highlighted the convenient location and the good selection at our breakfast buffet. We would be happy to welcome you back at the Mercure Hotel Offenburg am Messeplatz. With kind regards, Anja Hillerich (General Manager)...

London, United Kingdom
Reviewed 4 January 2017

This is an Excellent Hotel. It was very clean, staff were very friendly, went out of their way to speak in English. We had dinner there and the food was average but not expensive. Breakfast was excellent, full English Breakfast. Would stay here again.

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Helpful?
Thank VaruniW
MercureOffenburg, Leiter Front Office at Mercure Hotel Offenburg am Messeplatz, responded to this review

Dear VaruniW, thank you for taking your time to write a review after your departure! We are glad that you enjoyed your stay with us and highlighted our extensive breakfast buffet and our friendly staff. We would be happy to welcome you back at the Mercure Hotel Offenburg am Messeplatz. With kind regards, Anja Hillerich (General Manager) & Andreas Kahl...

Reviewed 21 December 2016 via mobile

The hotel is clean and best thing it's close to the motorway, the facilities are good. However on arrival the reception was less than welcoming, one receptionist never smiled and never addressed us, just spoke German to the other receptionist, who conveyed the information to us with a forced smile. It's a pity because we just felt not welcome there...

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Thank Lusha B
MercureOffenburg, Leiter Front Office at Mercure Hotel Offenburg am Messeplatz, responded to this review

Dear Lusha B, thank you for taking your time to write a review after your departure! We appreciate your feedback and want to ensure you, that the way you've been welcomed is not representing the standard we expect from our team at the front desk. We want to ensure you, that we will take your feedback serious and address it...

Arona, Italy
Reviewed 9 December 2016

An excellent hotel. Rooms very clean and comfortable. Staff extremely professional and friendly. Breakfast is gorgeous. Really to be recommended. The only negative point is the position: quite difficult to find the access.

Review collected in partnership with Accorhotels.com
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Thank brackeri
MercureOffenburg, Leiter Front Office at Mercure Hotel Offenburg am Messeplatz, responded to this review

Dear brackeri, thank you for taking your time to write a review after your departure! We are glad that you enjoyed your stay with us and highlighted our friendly staff and the extensive breakfast buffet. We noted your point about the difficulties to find our location to consider it in the future. We would be happy to welcome you back...

Reviewed 7 December 2016 via mobile

Arriving at the hotel (we had a reservation) after a hard day driving and the man at the reception, not very friendly, tells there is no room available(fully booked). And we are... sorry, were usual guests.

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1Thank Lluvivi
MercureOffenburg, Leiter Front Office at Mercure Hotel Offenburg am Messeplatz, responded to this review

Dear Lluvivi, thank you for taking your time to write a review! As we tried to explain you upon your arrival at our hotel, you had a non-guaranteed reservation that was released automatically at 6pm. Since you didn't arrive on time and the hotel was fully booked, your reservation was released and your room given to another guest. As we...

Prague
Reviewed 12 November 2016

We were in this hotel twice time this year during our trip to south France. Both times we booked the privilege suite with separate living and sleeping area. Quite luxury accommodation for acceptable price. free minibar and coffee facility was included Hotel offers payed parking place close to the hotel main door. I had few beers at adjacent restaurant with...

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Thank Jindra
MercureOffenburg, Leiter Front Office at Mercure Hotel Offenburg am Messeplatz, responded to this review

Dear Jindra, thank you for taking your time to write a review after your departure! We are glad that you enjoyed your stays with us on your way to south France and back. Thank you for highlighting the convenience of our privilege suite and your experience in our restaurant & bar. We would be happy to welcome you back at...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Mercure Offenburg Messeplatz is next to the trade show centre (just 100m away) and only a 10 minute walk from the city centre. It offers 132 airconditioned rooms, 7 meeting rooms, swimming pool, sauna, steam bath, restaurant and wine bar. With its central location and proximity to Strasbourg this 4 star hotel is popular with business and leisure guests alike. Event organisers provide professional conference service with the added attractions of the Black Forest and Alsace region. ... more   less 

Additional Information about Mercure Hotel Offenburg am Messeplatz

Address: Schutterwaldstrasse 1A, 77656, Offenburg, Baden-Wurttemberg, Germany
Region: Germany > Baden-Wurttemberg > Offenburg
Price Range: RM337 - RM643 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Offenburg am Messeplatz 4*
Number of rooms: 132
Reservation Options:
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Also Known As:
Accor Hotel Offenburg Am Messeplatz
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Offenburg am Messeplatz staff and other travellers.
5 questions
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San Gwann, Malta
over a year ago

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Questions? Get answers from Mercure Hotel Offenburg am Messeplatz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Eat Out 10 minute walk”
 of 5 bubbles Hoops202350, 22 Aug 2016 | Read review
“Ask for a dressing gown.”
 of 5 bubbles corkdave, 12 May 2016 | Read review
“Rooms on the entrance side have a panoramic / roads view.”
 of 5 bubbles 627ronc, 1 Sep 2015 | Read review
“Ask for a quiet room.”
 of 5 bubbles gnbob, 17 May 2015 | Read review
“Superior room are good.”
 of 5 bubbles Xavdeb, 7 Apr 2015 | Read review
5 of 5