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Best Western Hotel Cologne Airport Troisdorf

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Traveller (17)
Room & Suite (18)
Dining (8)
Overview
  • Excellent10%
  • Very good28%
  • Average42%
  • Poor15%
  • Terrible5%
1 week ago
“Not too bad, but ...”
1 Apr 2018
“Decent motel but no best western hospitality”
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Bar/Lounge
Multilingual Staff
Pets Allowed
4 Star accommodation
All hotel details
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Reviews (85)
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1 - 5 of 16 reviews
Reviewed 1 week ago via mobile

A hotel just ok for one night on a business trip. No air conditioning! Noise from motorway close by and other roads. Also the airport is close, 15 minutes by taxi. Breakfast nothing special but ok. Staff open and friendly. Extra cost for parking.More

Thank C C
Response from Ina S, Manager at Best Western Hotel Cologne Airport TroisdorfResponded 3 days ago

Dear C C, Thank you for visiting us and thank you for your feedback. It is a pity that we were not able to convince you in all areas and thus gave it to point deductions in the evaluation. We are happy about your positive...More

Reviewed 3 weeks ago

Hotel rooms were clean, good location near to the Airport. However, the staff were not very friendly at all apart from one guy who was helpful. Did not seem to go out of there way to help. Wifi was OK when it worked (I was...More

Thank Scott B
Response from Ina S, Manager at Best Western Hotel Cologne Airport TroisdorfResponded 2 weeks ago

Dear Scott, thank you for your stay with us and thank you for your valuable feedback. We are sorry to read, that you had such problems with the WiFi connection and we apologize for this. We will check this with the internet provider to solve...More

Reviewed 1 May 2018

Great hotel, good rooms but problems with the Trivago booking. I phone to the hotel but no one kan sai if the booking is good. At the arrival it seems that i have no booking for me (i make a booking and pay by paypal)...More

Review collected in partnership with this hotel
Thank bohykevin
Reviewed 24 April 2018

I mostly book at best western hotels cause i know what i can expect. I like the rooms, I like the breakfast. For me everything what I need is there to have a good stay. It was easy to find the location!More

Review collected in partnership with this hotel
Thank Jason W
Response from Sandra Z, Manager at Best Western Hotel Cologne Airport TroisdorfResponded 30 April 2018

Dear Guest, Many thanks for making our Best Western Hotel Cologne Airport Troisdorf the hotel of your choice. We are happy, that you enjoyed your stay with us and liked our services and facilities. Looking forward to weloming you soon again at our hotel we...More

Reviewed 1 April 2018

Parking lot was not well lit, no clear indication. Check in personal was overwhelmed with regular responsibility. Didn’t recognise the Diamond status and ignored room upgrade and welcome gift. Very bad service for loyalty members. Hotel looks like a motel, rooms are decent and clean....More

Review collected in partnership with this hotel
Thank AKA5078
Response from Sandra Z, Manager at Best Western Hotel Cologne Airport TroisdorfResponded 30 April 2018

Dear Guest, Many thanks for making our Best Western Hotel Cologne Airport Troisdorf the hotel of your choice. We are sad, that you did not feel comfortable with your stay. The comments of our guests are always important to us and help us to prove...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Wheelchair Access
Dry Cleaning
Multilingual Staff
Non-Smoking Hotel
Meeting Rooms
Pets Allowed ( Dog / Pet Friendly )
Laundry Service
Things to do
Bar/Lounge
Details
Price range
US$69 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$69 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (17)
Room & Suite (18)
Dining (8)
Business Centre & Event Rooms (2)
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Room Tips
"Choose a different hotel"
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"Try to get a room on the opposite side of the highway"
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