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Traveller (214)
Room & Suite (76)
Dining (15)
Overview
  • Excellent67%
  • Very good26%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
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Reviews (727)
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122 results
Traveller rating
91
25
5
0
1
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LanguageEnglish
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91
25
5
0
1
Show reviews that mention
All reviewssouth facingwell trained staffexcellent skifamily roomsun terracethe outdoor swimming poolchimney barcable carolder childrenother hotel guestsrooms are amazingminute drivemountain bikesspacious roommountain viewroseg valleyrooms are big
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1 - 5 of 122 reviews
Reviewed yesterday

The Negative: The Art Nouveau Restaurant inside the hotel.... needs to improve communications skills, service was poor, the staff wasn't motivated at all, we have to wait long for everything... Breakfast wasn't so nice. However, there are more positive things to talk about: We stayed...More

Thank Aly O
Reviewed yesterday

Saratz is probably a good example of hotel willing to maintain old hotel traditions but also offering the most recent hotel services including amazing wellness part. It is maybe the reason why we can see a lot of families with children’s but also a lot...More

Review collected in partnership with this hotel
Thank golaypa
Reviewed 1 week ago

We stayed at the hotel on a convention for a couple of nights. The location is superb and a shuttle can pick you up at the railway station to prevent the need to climb the hill. The room we had was very large and spacious....More

Thank Ian B
Response from SaratzHotel, Manager at Hotel SaratzResponded 2 days ago

Dear Ian B Thanks for your compliments. It was a pleasure for us to host you at the Hotel Saratz. Great that you love our beautyful place. Hope to welcome you back soon? Best regrards Yvonne Urban and Martin Scherer with the entire Saratz Team

Reviewed 1 week ago via mobile

Amazing. From the moment we arrived to the moment we left this hotel was just brilliant. When we arrived we were welcomed by professional and friendly staff. They showed us around the hotel and made us feel very welcome. Rooms are very well set up,...More

Thank Preeya B
Response from SaratzHotel, Manager at Hotel SaratzResponded 2 days ago

Dear Preeya B Thank you, what a great comment! we are so pleased that you loved the Hotel Saratz. To be there for all our guests, support them with all informations and possibilities of the Hotel and the region is a must for us. Variety...More

Reviewed 6 July 2018

Top hôtel and very good employees . We have booked this hotel through private selection and we have walked from ZUOZ to Célerina, then Pontresina ( your hotel) and the return to ZUOZ. It was a 4days tour through Engadina changing 4times the hotel.

Review collected in partnership with this hotel
Thank Norbyetorby
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Ski-In / Ski-Out
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Business Centre with Internet Access
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Tennis Court
Details
Price range
US$249 - US$408 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Pontresina
#2 Family Hotel in Pontresina
#3 Luxury Hotel in Pontresina
#5 Romantic Hotel in Pontresina
#6 Ski-In / Ski-Out Hotel in Pontresina
#6 Spa Hotel in Pontresina
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$249 - US$408 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Pontresina
#2 Family Hotel in Pontresina
#3 Luxury Hotel in Pontresina
#5 Romantic Hotel in Pontresina
#6 Ski-In / Ski-Out Hotel in Pontresina
#6 Spa Hotel in Pontresina
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (214)
Room & Suite (76)
Dining (15)
Pool & Beach (11)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
N J
27 February 2018|
Answer
Response from donniefritts | Reviewed this property |
no, but you have a discounted one for some trips
0
Votes
Room Tips
"Family rooms are excellent"
Read review
"The rooms in the older part of the hotel may be cooler in summer. Would not be an issue in the ski season."
Read review
"For best views stay at a south-facing room (more $$$)"
Read review
"apartment punt ota for more space"
Read review
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