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Via Maistra 130, Pontresina 7504 Switzerland
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (546)
Room & Suite (157)
Videos (16)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hotel Kronenhof
Updated 09/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 22 hotels in Pontresina
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
The Grand Hotel Kronenhof is located in the heart of the Swiss mountain village Pontresina and has more than 170 years of history. At 1,800 meters, guests can enjoy 112 elegant rooms and suites, as well as one of the most impressive wellness facilities in the Alps, with a swimming pool with underwater music, a wide range of saunas, steam baths and spa treatments. As the only five-star superior hotel in town, it combines a great location with impressive architecture, breath-taking views and excellent cuisine. Awarded the title GaultMillau Hotel of the Year in 2009, it has three restaurants: the elegant Grand Restaurant, the Gourmet Restaurant Kronenstübli and the informal Le Pavillon. The Grand Hotel Kronenhof offers a wide range of services as personalized fitness programmes, free access to the Kulm Golf and Tennis, e-bike rental in summer, reductions on ski passes in winter, dedicated kids’ area and activities and much more. In 2020, Conoissseur Circle crowned the hotel as number one of the "Romantic Hotels" in Switzerland. In 2021, Tripadvisor awarded the Grand Hotel Kronenhof with the Travellers’ Choice Best of the Best Award – Top Switzerland and the Swiss weekly newspaper Sonntagszeitung categorized the hotel as a top 15 ranking of the best Swiss winter hotels.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Bowling
Babysitting
Paid private parking on-site
Secured parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Game room
Golf course
Hiking
Horseback riding
Ski rentals
Ski school
Skiing
Aerobics
Billiards
Patio
Tennis court offsite
Waterslide
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Solarium
Steam room
Waxing services
Ski In / Ski Out
Baggage storage
Concierge
Newspaper
Outdoor fireplace
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, French, German, Italian
Hotel links
Special Offer:Package deal
1087Reviews7Q+A79Room tips
Traveller rating
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Popular mentions
Lucinda C wrote a review 21 Jul
London, United Kingdom
We booked the hotel very last minute as we had planned a trip to the UK but it got cancelled so we waned to cheer ourselves up. Well this is THE best place for that. The hotel is impressive as you drive up but even more so as you enter the wonderful reception and are greeted by the lovely staff,. As we arrived there was a man playing the piano in the lobby. Wow. Its like stepping back in time but with modern interiors. The spa was lovely, the treatments amazing. The room was so comfortable and spacious even though we just booked the standard room. The view out of our window was a postcard. Any question we asked was immedietly answered by Angel in reception, who was the friendliest man ive met in Switzerland :) Definately eat dinner once in the grand dining hall. The breakfast was incredible. We are coming back again.... and hopefully again and again!
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Date of stay: July 2021
Location
Cleanliness
Service
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Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded 4 days ago
Dear guest 188lucindac, Many thanks for this fantastic review! It was a great pleasure having you with us and we look very much forward to have the pleasure to welcome you back! Best regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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jwjvdv wrote a review Jan 2021
Zurich, Switzerland
+1
Hotel's Favourite
The Kronenhof was an absolute great. We are family with two young kids under 3 and have to say that this hotel is very good in making sure all is arranged for parents to also enjoy their vacation! They are very good in small details; the kids club, the variety of restaurants and entertainment with also a weekly program, special kids amenities in the room (love the baby slippers, gifts, toys) The staff was very attentive and professional. The food is of high quality, the lobster club sandwhich was my favourite:) We had one fine dining experience in the grand sale, fantastic dinner too! The massage, spa, pool, ice skating, all made it the prefect destination for us to escape to. The engadin is truely winter wonderland and eventhough we needed to be very concious on the covid situation, i felt we were very safe by the measurements the hotel took and its staff who were very consistent on the matter. Thank you Kronenhof we will be back!!
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Date of stay: January 2021Trip type: Travelled with family
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Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded 11 Jan 2021
Dear guest jwjvdv, Thank you so much for all your compliments and this excellent review! We were delighted to have you with us and hope to welcome you and your family back soon! Kind regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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Yvan T wrote a review 14 Jul
+1
An indescribable atmosphere that is found only in the palaces of another era and who has transported us through centuries as magic. A special mention for the extremely friendly concierge and for all staff, including the bartender and pianist who helped make this two-day stay truly unforgettable. It also mentions for the beauty of the spa and the pool with an incredible view of the plain and the mountains.
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Date of stay: July 2021Trip type: Travelled with family
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Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded 4 days ago
Dear guest 266yvant, We are delighted that you enjoyed your two-day stay with us and hope to welcome you back soon! Thank you for this great review and all the compliments! Kind regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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Aljaž H wrote a review 13 Jul
Basel, Switzerland
A getaway from the daily routine. Excellent service and friendly staff. It is good in every season as the hotel provides you with all you need for your vacation. We cherish the feeling of being individually attended to and the hotel not being overcrowded. The only downside is the remote location but the view makes up for that.
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Date of stay: July 2021Trip type: Travelled with family
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Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded 4 days ago
Dear guest hojc, Thank your for this fantastic review! We are delighted to learn that you enjoyed your stay with us and hope to have the pleasure to welcome you back in the near future! Kind regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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FamilyTravelerO wrote a review Apr 2021
Zurich, Switzerland
This was our best hotel stay in Switzerland. Phenomenal service, great room, super clean, amazing food, great spa, fitness, and a wonderful kids club. We are a family of 5 and how the kids are treated at a hotel is extremely important. Our kids every day could not wait until 4 pm to join the kids club activities. The hotel is a historical jewel and the kids club staff even offer a treasure hunt all around the hotel, so the kids feel a part of this amazing place. Having their own special dining room, beautifully set up, added to the kids’ experience. We loved spa - amazing! the quality of treatments are of the highest standard, spa staff is very knowledgeable. Lovely fitness classes. The food was sooooo good. We had a half-board rate and dinner was amazing - every day. Every day it was different and absolutely perfect, with choices for each course. I really could go on and on how lovely this place was. It is a bit far of a drive for us, otherwise, we would be there every weekend.
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Date of stay: February 2021
Value
Cleanliness
Service
Room Tip: We stayed int he Diavolizza Suite - it is newly refurbished, large enough for all of us with a...
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Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded 20 Apr 2021
Dear guest FamilyTravelerO, Thank you so much for this marvellous review and all the compliments! We are delighted to learn that you enjoyed your stay with us and hope to have the pleasure to welcome you back soon! Kind regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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PRICE RANGE
US$321 - US$688 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel pontresina
LOCATION
SwitzerlandSwiss AlpsCanton of GraubundenEngadin St. MoritzPontresina
NUMBER OF ROOMS
112
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Frequently Asked Questions about Grand Hotel Kronenhof
Which popular attractions are close to Grand Hotel Kronenhof?
Nearby attractions include Ibex Paradise (0.2 km), SportBar (0.2 km), and Reformierte Kirche San Niculò (0.08 km).
What are some of the property amenities at Grand Hotel Kronenhof?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grand Hotel Kronenhof?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Kronenhof?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel Kronenhof?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Grand Hotel Kronenhof?
Conveniently located restaurants include Gianottis, Giodi Vegetarian and Co., and Gourmet Restaurant Kronenstubli.
Are there opportunities to exercise at Grand Hotel Kronenhof?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Grand Hotel Kronenhof have an airport shuttle?
Yes, Grand Hotel Kronenhof offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Grand Hotel Kronenhof located near the city centre?
Yes, it is 0.07 km away from the centre of Pontresina.
Are any cleaning services offered at Grand Hotel Kronenhof?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel Kronenhof?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.