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The service was excellent and the owners were extremely gentle and friendly. The hotel was entirely renovated. The room was good. The good thing about the room was that it faced the mountains. It was a good location because it was next to the tracks...More
Would like to thank Andrew and Chris and the whole team for such a wonderful holiday. You made the whole family feel at home. Hotel rooms are very clean, nursery/crèche area is lovely and bright with experienced staff who made us feel relaxed leaving our...More
We had a lovely time thank you, really impressed ! Our room was a bit small (rm 24) for 2 adults and 2 kids, they had to share a double sofa bed which was ok but not great and not much room left to move...More
1 Thank bohogirl
Response from Hotelplan, Guest Relations Manager at Chalet Hotel AnnahofResponded 19 March 2014
We're delighted that you were so impressed by our child care and charmed by the appeal of pretty Saas Fee. Thank you for your kind comments and for recommending an Esprit family ski holiday at the Annahof to others.
First of all I want to praise ALL Esprit staff. I dont think I have ever stayed anywhere where ALL staff make you feel so welcome and nothing is ever too much trouble. All lovely and a credit to the company. They work so hard....More
We visited Chalet Hotel Annahof in Saas Fee for our second Esprit holiday. Thankfully we had visited elsewhere for our 1st Esprit experience or there definitely wouldn’t be a second one!
I will preface this review with the understanding that Esprit’s primary appeal is to...More
Response from Hotelplan, Guest Relations Manager at Chalet Hotel AnnahofResponded 6 March 2014
Thank you for your feedback and kind comments on our staff here; we are pleased that you and your group had a great holiday overall.
Despite this we are at something of a loss to explain your other criticisms.
Nowhere do we describe...More