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rue de Medran 70, Verbier 1936 Switzerland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (769)
Room & Suite (212)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 04/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from W Verbier
Updated 04/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 23 hotels in Verbier
Location
Cleanliness
Service
Value
Travellers' Choice
Perched at 1,531 meters with immediate access to over 400 km of skiing and hiking terrain, W Verbier Retreat mixes contemporary urban design with an alpine touch. The stylish 127 rooms and suites, each with a fireplace, Signature W bed and private balcony are perfect for an intimate escape after an exhilarating day outside. Open all year-round, the hotel offers 6 restaurants and bars including the bistronomic W Kitchen and the exclusive Eat-Hola Tapas Bar, a relaxing escape in the Away® Spa and 300 square meters of flexible event space. W Hotel Verbier steals the scene and offers everything under one roof. Whatever guests need to amp up their stay, all they need to do is ask. From the W Mountain Concierge, to the renowned and exclusive Whatever/Whenever service, W Verbier team is available to make it happen 24/7.
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Room & Suite (212)212
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Skiing
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Bowling offsite
Patio
Raquetball offsite
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Full body massage
Hammam
Head massage
Manicure
Massage
Pedicure
Steam room
Waxing services
Ski In / Ski Out
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
ATM on site
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Luxury
Languages Spoken
English, French, Spanish, Italian and 1 more
Hotel links
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751Reviews16Q+A89Room tips
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Popular mentions
JF wrote a review Apr 2021
2 contributions
I can't say enough good things about our long weekend stay (4 nights) at the W Verbier. From the GM to the front and service desk to the restaurant, bar and spa staff, everyone was amazing and we experienced the best service we ever had at a ski resort. Our family stay was just perfekt, the service we received exceeded our expectations. We will definitely return to this fantastic hotel again.
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Date of stay: March 2021
Cleanliness
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PeterSTA1 wrote a review Apr 2021
Starnberg, Germany12 contributions6 helpful votes
We have spent after St Moritz, Zermatt the final Ski week in the W Hotel in Verbier. Skiing and weather was perfect. The stay at the W Hotel was interesting. Let me summerize. Positive : great location, just a few meters to the ski slopes. The room was big and well designed. Nice breakfast and perfect service by the team. The rooms were always well cleaned. Negative : 2 of the restaurants were not open. At the website it looked like that it is business as usual. Only if you would have scrolled down to reserve a table you would have figured out that only one restaurant is open. Unacceptable. The menu was very standard and small. Nothing what we have expected at a 5* hotel and restaurant. Rather boring. Service average. Exp. Is it possible that a waiter does not know how a bottle of wine will be offered! Yes it s possible. The service team seems partly not trained up to the basics. The SPA is to small, no real area to relax, the whirlpool with any function located in the sauna area. A lot of noise. Some deckchairs around the pool. Insufficient. The shower were closed and access to other shower opportunities locked. People have taken therefore the shower in the steam bath. Reasoning for the lock “ Corona”. Hard to accept in regard to hygiene in general. A lot s of tiny issues. Some funny issues. The clocks were even after 4 days not adjusted to summertime. Last not least . My swimming trunk and towel was taken by one of the staff. I had to leave the sauna area naked to see whether I find a towel in the pool area. A lot s of fun. Good sense of humor helps. We were glad to park our car at the chalet of our friends as the price per day was 49 CHF. Ridiculous. The management reacted prompt to our issues and were really interested in our comments. We appreciated that. It was for me as a global business and private traveller overall a disappointment. A pity as there is the potential. As the management asked us what they can do for us I just said fix the issues for the next clients. I guess they will try hard. The place seems to be used rather by people who are coming for 2-3 days. A special client group.
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Date of stay: March 2021Trip type: Travelled with family
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Response from Pierre-Henri Bovsovers, General Manager at W Verbier
Responded 6 Apr 2021
Dear PPOSTA, Thank you reviewing your recent experience with us. Let's start with the positives: I am truly delighted that you enjoyed our location, your room, our breakfast and the unique service of our team. However, I am sorry to read that our restaurant’s menu and our Spa did not match with your expectations. We take the feedback of our guests seriously and value each point you made. We hope we can welcome you back, feel free to reach out to us for any future requests you may have. Thank you again. All the best.
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Victor M wrote a review Apr 2021
Geneva, Switzerland11 contributions1 helpful vote
Room (called « wonderful ») was indeed excellent, spacious and well decorated, with a huge terrace. Overall, the hotel facilities are good, and the location (close to the slopes is convenient). I was very disappointed by several things: 1) the weak quality of the food of the restaurant (the W kitchen), and the service overall. Not at all what you would expect in a 5* hotel. 2) the room turndown service was inexistant, despite spending a majority of our time outside of the room. 3) the ski room is a mess, nothing compared to same standard ski in/ski out hotels we’ve visited. 4) the brunch area looks like a giant cafeteria. Had to ask three times for a cappuccino to get one. 5) The first night, I wanted to smoke a cigar (in the cigar lounge of the hotel). The waitress simply explained that she had no cigar cutter, and was forced to cut the cigar with a knife.. .. .. Overall very disappointed with the service, and the poor attention to detail.
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from Pierre-Henri Bovsovers, General Manager at W Verbier
Responded 6 Apr 2021
Dear victormC9065AQ, Thank you for the review of your recent stay, we truly welcome your feedback. I was very disappointed to read that we failed to deliver our promises to you. I can understand that it must have been a disappointing experience; please rest assured that your feedback will be discussed with the team. On a positive note, it is great to hear that you found the hotel facilities and our location, as named in your feedback, to your expectations. We hope that you will come again so that we can create a completely different experience for you. Warm regards.
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Melanie wrote a review Mar 2021
Geneva, Switzerland162 contributions49 helpful votes
+1
We were upgraded to a suite and the views were awesome. Weather was sunny so we were able to sit on the balcony and soak in the sun. Service was great , breakfast had a large variety and no extra charges. Spa area had to be reserved due to COVID and they did ensure you weren’t over on your time so they could wipe down the chairs and tables. Food was good in both restaurants and the hotel was very accommodating to all of our requests. Would definitely stay here again when visiting Verbier.
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Date of stay: February 2021Trip type: Travelled as a couple
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YvetteS_Ottawa wrote a review Mar 2021
Ottawa, Canada134 contributions67 helpful votes
As a surprise cheer-up treat for my cousin, we chose to stay at the W for her birthday. Recently widowed, it was her first birthday without her husband who used to make thoughtful arrangements to celebrate her day. My sincere thanks to the staff at the W who helped me make this birthday truly special and memorable. When I booked the rooms, I didn’t go into detail at the time. I just asked if they could do something to recognize her birthday. Berthold gave us a warm welcome with an efficient check-in and provided a nice tour, and then brought us to our rooms. My cousin was expecting the usual well appointed rooms having stayed at W hotels before, but when we were shown her room, she actually “squealed” gleefully when she saw the balloons and the refreshments. The best part was the decorations arranged on her bed in the shape of a smile. Thank you, W. Your staff put the smile back on her face. A simple, yet very thoughtful touch made such a difference. I could not have asked for more...and there was more. We really enjoyed the VIP tickets for the cable car. The views were amazing. Also, the staff at breakfast were so upbeat and helpful, despite the COVID protocols. Joanna, our server, was so personable and immediately put us at ease. She recommended the special W Eggs Benedict and the French Toast. Both dishes knocked our socks off, so make sure to ask for these during your stay! Manel, the concierge coordinated the return of my cousin’s leather jacket that she unknowingly left at the bar the night before. He also kindly extended our parking so that we could do some last minute shopping since the revised COVID hours the previous day curtailed our shopping. It was a short-notice one night stay, and I wish that it could’ve been longer. The amenities and decor are what you would expect at the W, but what was unexpected was the outstanding kindness, care, and professionalism of the staff. I hope to return with my own family in the future.
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Date of stay: September 2020Trip type: Travelled with family
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PRICE RANGE
US$408 - US$1,732 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandSwiss AlpsCanton of ValaisVerbier
NUMBER OF ROOMS
127
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Frequently Asked Questions about W Verbier
Which popular attractions are close to W Verbier?
Nearby attractions include Ski Service (0.3 km), Verbier 4 Vallées ski area (0.1 km), and Vivid Snowboarding (0.2 km).
What are some of the property amenities at W Verbier?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at W Verbier?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at W Verbier?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at W Verbier?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to W Verbier?
Conveniently located restaurants include Au Vieux Verbier, Fer à Cheval, and Le Shed.
Are there opportunities to exercise at W Verbier?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does W Verbier have an airport shuttle?
Yes, W Verbier offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is W Verbier located near the city centre?
Yes, it is 0.9 km away from the centre of Verbier.
Are any cleaning services offered at W Verbier?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at W Verbier?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.