Hotel Viktoria

Hotel Viktoria

Pfolongstutz 2 3954 Leukerbad, Leukerbad 3954 Switzerland
Traveller (134)
Doppelzimmer
Room & Suite (40)
Dining (7)
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About

5.0
#2 of 25 hotels in Leukerbad
4.9 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Das renovierte 3-Stern-Hotel Viktoria ist das nachstgelegene Hotel bei der Leukerbad Therme (Burgerbad), welche Sie vom Hotel aus mit dem Bademantel erreichen konnen. Unsere Gaste schatzen die ruhige und doch zentrale Lage des Hotels. Alle Zimmer sind Nichtraucher und mit Balkon, Dusche, WC, Parkettboden, Schminkspiegel, Haarfohn, LCD-Fernseher, Radio, gratis Wireless-LAN, Safe sowie Bademantel und Badetucher fur die Leukerbad Therme ausgestattet. Gratis Internet Corner und Kinderspielzimmer mit einer Nintendo Wii Konsole vorhanden. Fur unsere Gaste ist die tagliche Benutzung der Leukerbad Therme, der Gemmibahn inkl. Der Pendelbahn zum Daubensee sowie Green-Fees fur den 18-Loch Golfplatz in Leuk/Susten gratis. Eine Badetasche mit Bademantel und Badetucher fur die Leukerbad Therme sind im Zimmer vorhanden. Zudem erhalten unsere Gaste gratis die Leukerbad Card Plus mit folgenden Leistungen zur freien Benutzung: 10% Ermassigung auf Abonnemente der Torrent-Bahnen, Sportarena mit Badminton, Billard, Curling, Eislaufen, Fussball, Indoor-Fussball, Squash, Kletterwand, Minigolf, Tennis, Tischtenntis, Spinning (ohne Mietmaterial), Ortsbus Ring-Jet, Buslinien Leukerbad-Flaschen-Albinen und Leukerbad-Inden und im Winter den Snowpark Sportarena (Kinderskigebiet Erli)
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Skiing
Baggage storage
Non-smoking hotel
Dry cleaning
Parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Laundry service
Ironing service
Room features
Desk
Dining area
Private balcony
Safe
Oven
Stovetop
Flatscreen TV
Bath / shower
Wardrobe / wardrobe
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Charming
Languages Spoken
English, French, German, Italian

Location

Pfolongstutz 2 3954 Leukerbad, Leukerbad 3954 Switzerland
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 92 out of 100
92
Sion Airport
26.6 km
See all flights
Belp Airport
60.7 km
See all flights
540Reviews2Q+A11Room tips
Traveller rating
  • 422
  • 108
  • 7
  • 2
  • 1
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Detailed Reviews
wisenetizen wrote a review Feb 2022
Switzerland81 contributions110 helpful votes
5.0 of 5 bubbles
A great small hotel in Leukerbad, perfectly located for the Leukerbad Therme. Free entrance to the Therme anytime (without registering; direct access from the hotel) and as often as you want is included in the accommodation price, also a pass for free bus and free access to Leukerbad's sports center with gym, tennis etc.
Victoria hotel has very kind hosts, they did what it takes to make guests feel comfy, safe and welcome during the pandemic, and served good breakfast.
To the base station of the cablecar up to the mountain for skiing, it's a bit of a walk (15-20 min in boots), but it's doable. The walk is well compensated by being able to go relax at the Therme after skiing.
Rooms are basic and functional, mine had a view towards the Therme, but there are also some towards the valley (only advantages I see it that they might be quieter and might have more sun).
Also great: For 12 CHF, you can send your ski-bag to Leukerbad bus station (tourist office) from many Swiss cities, and the tourist office is also opened on weekends, so that you can also send your ski-bag back home.
Don't expect the Therme to be luxury or an architectural highlight, it rather has a 80ies groove to it and amenities are basic, but very functional, with a wide variety of things to do (also Sauna, swimming etc.)
Overall a great package if you want to combine skiing and wellness. Looking forward to visiting again.
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Date of stay: December 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Can recommend a room with a view of the Therme
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rinaldo Collenberg, Inhaber at Hotel Viktoria
Responded 23 Jun 2022
Thank you so much for taking your time to give us a rating here. We wish you all the best and hope to welcome you again at the Hotel Viktoria in Leukerbad
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex Ross wrote a review Apr 2021
Roquebrune-Cap-Martin, France4 contributions
5.0 of 5 bubbles
Center location. Fresh and clean state of the room. The simple and easy way to public pools direct from the hotel. The fee for entering pools and cable cars is already included in the price. Owners are really friendly.
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Date of stay: April 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rinaldo Collenberg, Inhaber at Hotel Viktoria
Responded 29 Jun 2021
Thank you very much for being our guest and for your positive feedback. With our kindest regards from Leukerbad
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marianne D wrote a review Aug 2022
Copenhagen, Denmark2 contributions
5.0 of 5 bubbles
We had chosen Victoria for a weeks family vacation, mainly due to the proximity to the thermal bath and the large selection of other activities included in the price as appears on the website. What is not described is the service and friendliness of Inger, Rinaldo and their staff which surpassed any reasonable expectations.
We have travelled a lot and stayed in far more prestigious hotels around the world, but never har a more caring staff. To mention a few examples. Inger masters the delicate balance of serving you in a correct and very relaxed way. Rinaldo doesn’t let you out the door in wrong clothing if he senses that you are going up the mountains and he even drove us on a couple of occasions. The superlatives queue up, as one also notices from other reviews.
The only drawback is the price, but unfortunately Switzerland is expensive, and in that aspect Victoria is a good bargain.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rinaldo Collenberg, Owner at Hotel Viktoria
Responded 10 Sept 2022
Thank you very much for your rating. We hope to welcome you again in our hotel and wish you all the best. With our kindest regards Family Collenberg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
massamike wrote a review Dec 2021
Zurich, Switzerland21 contributions5 helpful votes
5.0 of 5 bubbles
Another relaxing stay at this little gem. One feels like at home right away from arrival. The Collenberg family ensures consistent service delivery at all times. The highlight at this property is certainly direct free access to Leukerbad Therme (incl. sauna area). No need to queue at the main entry, simply walk through the gangway in your bathrobe.
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Date of stay: December 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rinaldo Collenberg, Inhaber at Hotel Viktoria
Responded 6 Jan 2022
Thank you so much for taking your time to give us a rating here. We wish you all the best and hope to welcome you again at the Hotel Viktoria in Leukerbad. Alles Liebe & Gute
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Irena wrote a review Jul 2020
6 contributions
5.0 of 5 bubbles
Hotel Viktoria is very good, small hotel, the only one in Leukerbad with direct access to the thermal pools. The owners are very friedly and helpful in any respect. Everything was clean, functioning well. We are already considering to come back in the winter.
Highly recommended.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mikeyboy07 wrote a review Mar 2023
Zurich, Switzerland68 contributions43 helpful votes
5.0 of 5 bubbles
Friendly warm informative welcome. Great location with walk-through access to the thermal baths and central to restaurants, shops and other facilities. Rooms clean, tidy and functional. ( pillows were a little flat) Excellent breakfast. Free access to bus service and Gemmibahn. Very enjoyable stay, can highly recommend.
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Date of stay: March 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Viktoria Leukerbad, Owner at Hotel Viktoria
Responded 23 Sept 2023
Thank you so much for taking your time to give us a rating. With our kindest regards and hope to see you soon in Leukerbad and the Hotel Viktoria
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rune D wrote a review Jul 2022
27 contributions1 helpful vote
5.0 of 5 bubbles
Friendly hotel with good service.
Amazing location with view of the valley.
Easy access to the terme spa, which was used alot by the kids.
Breakfast was ok, not fantastic, but that was about the only negative thing to say.
Hotel was clean, central, enjoyable.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rinaldo Collenberg, Inhaber at Hotel Viktoria
Responded 19 Jul 2022
Thank you very much for your rating. We feel sorry you didn't like our breakfast. If you could tell us what exactly was not okay with it, we could change it. Thank you very much and we hope to welcome you again in our hotel. With our kindest regards
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LuxuryReviews wrote a review Jan 2008
USA1 contribution9 helpful votes
1.0 of 5 bubbles
Hotel Viktoria was just awful. There were so many things wrong with this place, it is a wonder they were able to achieve a three star rating.
1.) Sheets were not only thin, but pilled too. Towels were tattered and frayed.
2.) There was constant screaming and rumbling coming from the public spa, Burgerbad, which was literally a stone's throw from our balcony (the pictures on their site make it look like it is all a part of the hotel property but it is not). The noise starts at 8am when the public spa opens with a loud speaker announcement and lasts until well after closing time at 8pm. The pool was filled rim to rim with people so we couldn't keep our curtains open without them seeing right into our room.
3.) The front desk was unattended the the entire time we stayed there, except at check-in when the owners had their very young children sitting behind the desk.
4.) The bar in the lobby was also unattended throughout our stay. It seemed really just for show (maybe they need a bar in the hotel to get a three star rating?)

The worst aspect of our stay was the way we were treated by the owners. We asked for a quieter room, but were told that the hotel was booked. So we found another hotel, expecting to stay at Viktoria that night and check out the next day so that we wouldn't leave them with a vacancy at the last minute. We very politely explained this to the owner (which had to be done over the service phone because the front desk was unattended). The owner then emerged from the basement and sarcastically told us that we were welcome to check out but that we would have to pay 250 CHF per night for the remainder of the reservation whether or not we stay. One of the owners actually raised his voice at me.

As consolation he claimed that the noise would end at 8pm when the spa closes and suggested that we stay out until then if we didn't like it! Interesting. We'd never been instructed by a hotel proprietor to stay away from the hotel all day and wander the streets until conditions in the hotel are tolerable again. Shouldn't a hotel proprietor want his guests to stay and be comfortable?

We were not about to donate money to these people, so we were forced to stay in a loud, dirty room with no privacy.

Very uncomfortable.
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Date of stay: December 2007
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesCheck-in / front desk
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yashodara wrote a review Nov 2008
Bern, Switzerland17 contributions34 helpful votes
4.0 of 5 bubbles
This hotel is nice, we stayed for a week end and had no problem.

The room is not big, but it's OK, and the bed is confortable. The TV is a LCD but really small. In summer you can enjoy the balcony, in winter it's not really useful... :).

The bathroom is great, very stylish.

The breakfast is very good and in summer you can have it outside.

One of the best things of this hotel is that it offers you the access to the Bürgerbad, so it's perfect if the SPA is the reason for your visit in Leukerbad!
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Date of stay: November 2008
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesCheck-in / front desk
4.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lucynumber1 wrote a review Jun 2008
Melbourne16 contributions13 helpful votes
5.0 of 5 bubbles
Loved our stay in Leukerbad and the Hotel Viktoria made it even better!

We wanted to stay in the Swiss Alps within driving distance from Zermatt, Chamonix and Lake Geneva.

Hotel Viktoria in Leukerbad was perfect! We hired a car and whilst the drive up to Leukerbad was windy the roads were in excellent condition and we had no problems.

Hotel is recently renovated, clean, friendly and all rooms have amazing view over the village, valley and mountains. As part of daily rate you get an entrance pass to the Burgerbad thermal spas which are so beautiful. We laid in the 35 degree spa while the rain came down lightly and we looked up into the mountains, spectacular experience.

Leukerbad is a lovely little town with lots of restaurants and facilities but not too touristy. Would have been hard without a car but there is also a bus service that looked like it always ran on time like all swiss public transport.
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Date of stay: May 2008
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesCheck-in / front desk
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JN12345 wrote a tip Aug 2023
Geneva, Switzerland27 contributions32 helpful votes
5.0 of 5 bubbles
"There are three hot pools--one on the lower level that is often less crowded. Pool starts clearing out around 6:30 as people head to dinner"
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wisenetizen wrote a tip Feb 2022
Switzerland81 contributions110 helpful votes
5.0 of 5 bubbles
"Can recommend a room with a view of the Therme"
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Peter wrote a tip Feb 2019
1 contribution
5.0 of 5 bubbles
"We loved our room with a baths view."
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TravelticketAU wrote a tip Mar 2017
Sydney, Australia12 contributions7 helpful votes
5.0 of 5 bubbles
"Ask for a room not facing Leukerbad Therme"
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movingtoLugano wrote a tip Feb 2016
Zurich, Switzerland84 contributions62 helpful votes
4.0 of 5 bubbles
"We had rooms facing both mountains & bath. I imagine in summer the rooms on bath side might be noisy. We loved both."
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Not the right property for you?
There are more places to choose from in the Leukerbad area.
PRICE RANGE
RM 1,158 - RM 1,293 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
viktoria hotel leukerbad
LOCATION
SwitzerlandSwiss AlpsCanton of ValaisLeukerbad
NUMBER OF ROOMS
20
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL VIKTORIA: UPDATED 2023 Reviews, Price Comparison and 146 Photos (Leukerbad, Switzerland) - Tripadvisor

Frequently Asked Questions about Hotel Viktoria
Which popular attractions are close to Hotel Viktoria?
Nearby attractions include Thermalquellenweg (0.4 km), The Soapery Switzerland (0.2 km), and Albinenleitern (0.4 km).
What are some of the property amenities at Hotel Viktoria?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Hotel Viktoria?
Top room amenities include a flat screen TV, a desk, and a dining area.
What food & drink options are available at Hotel Viktoria?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Hotel Viktoria?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Viktoria?
Conveniently located restaurants include Golden India Leukerbad, Restaurant Waldhaus, and Restaurant Lounge 1411 - by 1411.
Is Hotel Viktoria located near the city centre?
Yes, it is 0.1 km away from the centre of Leukerbad.
Are any cleaning services offered at Hotel Viktoria?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Viktoria?
The staff speaks multiple languages, including English, French, German, and Italian.
Does Hotel Viktoria have any great views?
Yes, guests often enjoy the mountain view available here.
Is Hotel Viktoria accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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