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Hotel Hacienda Sueno Azul

AMOMAUS$99*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$99*
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Hotel Hacienda Sueno Azul
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189 Reviews from our TripAdvisor Community

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Showing 118: English reviews
El Granada, California
Reviewed 2 January 2015

Beautiful hotel on the Sarapiqui river. View egrets and anhinga birds on the trees in front of your balcony. wonderful air conditionned rooms, Wifi in the lobby and dining area. The hotel is on a large well cared for estate with great pool and riding area.

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Helpful?
1Thank wschaer
FedeGallegos G, Gerente at Hotel Hacienda Sueno Azul, responded to this review

Dear guest, Thank you very much for sharing your feedback about your recent stay. We love to know our customers enjoy the enormously varied and peaceful nature of Sarapiqui. We hope you visit us again soon, it will be a pleasure for us to serve you. Federico Gallegos

Paso Robles, California
Reviewed 17 December 2014

I knew this was going to be cool when we had to walk across a bridge to get to the hotel. No cars come to the hotel. We were with Trafalgar Eco tour and everything was managed for us. The grounds were beautiful, and you are in the middle of the jungle. We enjoyed nature walking, horse back riding and...

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Helpful?
2Thank Rosemary M
FedeGallegos G, Gerente at Hotel Hacienda Sueno Azul, responded to this review

Dear Rosemary, Thank you very much for sharing your feedback about your recent stay. We are delighted that our customers enjoy the peace of the area that nature gives. We hope you visit us again soon, we are looking forward to serve you again. Federico Gallegos

Rotterdam, The Netherlands
Reviewed 11 December 2014 via mobile

We spent two nights in this hotel. It's quite a long way on a gravel road from the main street to the hotel. The hotel was quiet. Barely any other tourists, maybe 20 in total and that's how it felt. A lot of constructions and the staff could have been nicer. We had a room with glas which actually turned...

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Helpful?
1Thank Viola W
FedeGallegos G, Gerente at Hotel Hacienda Sueno Azul, responded to this review

Dear Viola, Thank you for sharing your opinion about your recent visit. We are sorry you did not receive the service expected. Certainly we'll make everything possible and take immediate measures so these situations will not be repeated. We hope you give us the opportunity to serve you again. Federico Gallegos

Godstone, United Kingdom
Reviewed 18 September 2014

The first thing you need to know if you are driving to this hotel is that you're arrival may seem like an episode of Top Gear. You have to negotiate two suspended bridges over the river - only saying as once you're over the initial surprise it is quite an experience. The hotel (which hosted US 'I'm a Celebrity') was...

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Helpful?
2Thank Cath S
FedeGallegos G, Gerente at Hotel Hacienda Sueno Azul, responded to this review

Dear Cath, Thank you for sharing your opinion about your stay in Hacienda Sueño Azul. We are very pleased to know that you brought with you good memories of your stay. We are always concerned about improving and providing our clients the service and attention you deserve, your opinions are always very important to us. We look forward to have...

Milton Keynes, United Kingdom
Reviewed 10 August 2014

The long drive from the road along stony tracks and ancient single track suspension bridges brought a certain trepidation as to what we would find at the end. The hotel is set out as terraces of single story rooms in some extensive grounds around a lake and besides the Sarapiqui River. It is a little decrepit and in need in...

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Helpful?
Thank Middlemiss
FedeGallegos G, General Manager at Hotel Hacienda Sueno Azul, responded to this review

Dear Milton, We appreciate your feedback about your recent stay at our hotel. Our vision has always been to involve our client in the vast and lush nature that leads from the road to the same hotel and its surroundings. We appreciate your feedback and assure you that we take into account all views to enhance the experience of all...

Herts
Reviewed 27 April 2014

Some trepidation before our 2 night stay based on previous reviews but we had a great time. Sure, the place is a little tired in places but to us that didn't detract and gave the resort a certain charm. The room was large, clean and comfortable and we had no hot water issues. The food was ok but nothing special,...

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Helpful?
2Thank MikeH98
FedeGallegos G, General Manager at Hotel Hacienda Sueno Azul, responded to this review

Dear Mike, Thank you for sending us your feedback about your recent stay at our hotel. Our desire has always been that our customers fully enjoy the vast and lush nature that leads from the road to the same hotel and its surroundings. We welcome your comments and certainly we will take into account all views to enhance the experience...

San Jose
Reviewed 19 April 2014 via mobile

The hotel is in a nice location but the infrastructure is old and need maintenance. The rooms are at most "basic". I paid for a "superior" room but the mattress was terrible. The shower "sometime" has hot water. The restaurant was supposed to have menu "a la carta" but you only get buffet. The staff was rude and seemed annoyed...

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Helpful?
2Thank igalmarino
FedeGallegos G, General Manager at Hotel Hacienda Sueno Azul, responded to this review

Dear Guest , We appreciate your feedback about your recent stay at our hotel. Each day, we take into account the views of all our customers who have enjoyed the charm of the area of Sarapiqui. Our mission has always been to have an eco-tourist hotel where nature is the main protagonist and our customers enjoy the peace that nature...

Reviewed 18 April 2014 via mobile

Let's start with we made a reservation 1 week ahead when we did the reservation no one told us that you can bring food we get there with all the family we have a 5 month old baby and an 80 year old senior citizen the staff was very rude so we asked to speak to some type of manager...

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Helpful?
Thank Nelson R
FedeGallegos G, General Manager at Hotel Hacienda Sueno Azul, responded to this review

Dear Nelson, We appreciate your feedback about your recent stay at our hotel. My apologies for your experience. Each day, we take into account the views of all our customers who have enjoyed the charm of the area of Sarapiqui. Our mission has always been to have an eco-tourist hotel where nature is the main protagonist and our customers enjoy...

Brick, New Jersey
Reviewed 9 March 2014

We stayed here 2 nights - many problems with this place. The hotel was lacking basic necessities - hot water, telephone, cell phone connection, television, access to a computer. We could not control the temperature in the room -It was very cold and there was 1 sheet and 1 unwashed comfort. The food made 7 of the 12 in our...

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Helpful?
2Thank Lucia G
FedeGallegos G, General Manager at Hotel Hacienda Sueno Azul, responded to this review

Dear Lucia, Thank you for taking the time to write this review. It will be very helpful for all readers. We will be looking for ways to improve ourselves in order to avoid bad experiences from our guests. "Hacienda Sueño Azul" is a nature experience, so, the mail goal is to disconnect from daily stress. We apologies for your bad...

Countryside, Illinois
Reviewed 8 March 2014

We stayed here 2 nights with a Perillo tour and were disappointed with the hotel. Not only is it difficult to get to, it is also far from other towns and activities. Walking over the swaying bridge was an experience. The room offered no amenities, not even a clock. The air conditioner worked erratically and the room did not seem...

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Helpful?
1Thank Mary K
FedeGallegos G, General Manager at Hotel Hacienda Sueno Azul, responded to this review

Dear Mary, We truly value the opinions of our guests and we apologize that we did not meet your expectations. We are working to improve the service and details. We invite you to stay again at Sueño Azul and enjoy the nature and relaxed vacations. Best Regards, Federico Gallegos General Manager

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Hotel Hacienda Sueno Azul has a unique rustic elegance style where good taste and nature stand out. It is a magnificent place to rest and detoxify both mind and body. Sueno Azul is the perfect blend between nature and comfort. With an excellent panoramic view towards lakes and mountains, its 64 rooms are beautifully decorated with a rustic touch, furnished with Queen beds, ceiling fan or air conditioning, private bath with hot water, hair dryer, safety box, and a private terrace. ... more   less 

Additional Information about Hotel Hacienda Sueno Azul

Address: 12 | Sarapiqui, Horquetas 3630-1000, Costa Rica
Region: Costa Rica > Province of Heredia > Sarapiqui > Horquetas
Price Range: RM330 - RM526 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Hacienda Sueno Azul 3*
Number of rooms: 64
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hacienda Sueno Azul staff and other travellers.
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Questions? Get answers from Hotel Hacienda Sueno Azul staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In the 11 area was very quiet and away from the bustle of the hotel.”
  • Rocking chairs on the balcony
  • Queen beds in the room
  • Desk and baggage area
Lestertheinvestor, 24 Apr 2017 | Read review
“Nature, a lot of outside activities”
vivianac743, 1 Dec 2016 | Read review
“Some rooms are a longer walk to get to the dinner area, bar and pool.”
298LauraM298, 27 Jun 2016 | Read review
“Reserve the superior room for the air-conditioning to sleep better in the humid nights.”
  • Blue jeans poison dart frog just outside room door
  • spectacled cayman just of our deck
  • cattle egret from our room
59danc, 29 May 2016 | Read review
“Ask for a room with views of the grounds, not just the jungle.”
anne896, 5 Apr 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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