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Grill & Grain at the Boatyard

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140 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Bolton, United Kingdom
Reviewed 5 weeks ago

This restaurant has changed from the Boatyard to The Grill and Grain at the Boatyard, what a lovely suprise! Very nice decor, good menu. the chef explained the new wood burning American Grill. The service was excellent we were served by Gail who explained the menu to us, she was very efficient and brought the menu to life for us..

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Helpful?
Thank carole h
Mark M, General Manager at Grill & Grain at the Boatyard, responded to this review

Hi carole h We are really pleased with our new look and it's good to hear that enjoyed it too, we have passed on your lovely comments to the team. We look forward to seeing you again and you can try some more of our fantastic menu

Reviewed 20 February 2017

Me and my partner visited for Valentines Day meal. The staff where friendly and helpful the building was very clean. the food was very nice although would have appreciated a little more chips, they are served in a metal cup which did present well but we where a little hungry a short while after.

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Helpful?
Thank Simon C
Mark M, General Manager at Grill & Grain at the Boatyard, responded to this review

Hi Simon C Thank you for the feedback we will certainly take your comments on board but glad to hear that the team were friendly and that you enjoyed your evening. We look forward to seeing you again soon

Bolton, United Kingdom
Reviewed 20 February 2017 via mobile

We attended as a family on a Friday at half term. The restaurant was quite busy but we ate in the bar area as we had the dog with us. The staff were friendly and were keen to give the dog a treat. The service to the humans was not quite so good as we waited a long time for...

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Helpful?
Thank DanielI I
Mark M, General Manager at Grill & Grain at the Boatyard, responded to this review

Hi DanielI I Thank you for your feedback, we apologise for the lack of communication that resulted in you having to wait for your meals. We have addressed this problem with the team to ensure this does not happen again. Glad to hear that you enjoyed your food and beer, hopefully it was one of our ales that is brewed...

Cambridge, England
Reviewed 19 February 2017

We wanted this to be good as a change from the larger hotel chains. Arrival at The Boatyard and first impressions were favourable. The twin room was spacious, clean, well-equipped and with a good size bathroom - and nicely warm as it was a cold day. Yes, we did find the room safe locked and none of the staff knew...

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Helpful?
Thank DJJH
Mark M, General Manager at Grill & Grain at the Boatyard, responded to this review

Hi DJJH Thank you for your review, we are really sorry to hear that our food was not up to standard on your visit. We try our upmost to ensure every guest has an enjoyable experience and always try and make amends when we are made aware of a problem but unfortunately we were not able to do so on...

Manchester, England, United Kingdom
Reviewed 17 February 2017 via mobile

Rooms are spacious. Could be cleaner a bit dusty in places. Only continental breakfast available and you get what you are given. Pub and food excellent. Service was great. Very friendly and helpful staff. Would stay again.

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Helpful?
Thank Alison B
Mark M, General Manager at Grill & Grain at the Boatyard, responded to this review

Hi Alison B Thank you for your review we are pleased to hear that you enjoyed your stay with us, the team are delighted with the great feedback. We have taken your comments on board and will ensure these are addressed promptly. We look forward to seeing you again

Manchester, United Kingdom
Reviewed 11 February 2017

We came here on the recommendation of one of my sons who had been on a 'date' afternoon with his good lady. What a wonderful find! We had not booked so arrived for midday Saturday with a party of four and a two year old child. We were warmly welcomed and shown to a table immediately. You can also choose...

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Helpful?
Thank papavEngland
Mark M, General Manager at Grill & Grain at the Boatyard, responded to this review

Thank you so much for the absolutely fantastic review and the 5 stars, just be sure to come back soon and to enjoy the decking area in the summer. Mark

Blackburn, United Kingdom
Reviewed 2 February 2017

We visited on a Sunday afternoon without booking a table as a party of 4 adults and a two year old. Sat in the bar but found out they had no free tables in the restaurant for a long while. It was very busy. However we had a couple of sharing platters at our table in the bar. The whole...

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Helpful?
Thank PaulEddleston
Mark M, General Manager at Grill & Grain at the Boatyard, responded to this review

Hi Paul Thank you for your comments, they are much appreciated. Just to let you know that we've taken on board your thoughts on the kids juice and reduced the price. Mark

Reviewed 28 January 2017 via mobile

Went last night. Nice venue, food ok, service shocking!! Waited over an hour for starter and another hour for mains. Credit to the supervisor who apologised and didn't charge us for the food. Night was still spoilt though.

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Helpful?
Thank Alison R
Mark M, General Manager at Grill & Grain at the Boatyard, responded to this review

Hi Alison On the evening, the girl who took your order made an error on the till and the order wasn't sent to the kitchen. Once she noted that your starters hadn't been served after 30 minutes she realised her mistake and corrected the error on the order till, following this up by going into the kitchen and asking the...

Reviewed 28 January 2017

Been twice now, had burger first time which was nice. I had ribs as starter but was disappointed when there were just two and it was over £6.00, plus with the messiness you would want to have water to dip your fingers like I have experienced in other places. I have to say also that the chips do seem like...

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Helpful?
Thank Gemmapanda
Mark M, General Manager at Grill & Grain at the Boatyard, responded to this review

Hi Thank you for the comments in your review which we really appreciate and we look forward to seeing you again soon. Mark

Oswaldtwistle, United Kingdom
Reviewed 21 January 2017

Lunchtime visit food from the open grill was excellent. This method of cooking will certainly be copied elsewhere it is certainly fascinating to watch(and hot). The staff were friendly attentive and knowledgeable. Overlooking the canal it is an ideal place to spend a lazy afternoon or you could walk off your lunch walking the towpath. And they now have rooms...

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Helpful?
Thank Armitnow
Mark M, General Manager at Grill & Grain at the Boatyard, responded to this review

Thank you for the fantastic review, we really appreciate it. Hope we see you again soon Mark

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Our canalside location is a winner in the sunshine - sit back and relax with a long, cool drink as you watch the narrowboats float quietly by. And if the weather's not quite so pleasant, we've got loads of room inside with a choice of comfy sofas or dining chairs and tables.With great value food made on-site from locally sourced ingredients, our menu has something for everyone and the quality of our food is superior.Our bar has four beers on hand pump and we've got a great selection of lagers, cider, wines and soft drinks.And there's no rush to drive home after an evening at The Boatyard - why not stay in one of our six recently decorated and well appointed rooms.Then wake up to a hearty breakfast and grab a latte in our coffee shop before leaving. ... more   less 

Additional Information about Grill & Grain at the Boatyard

Address: 2 Bolton Road, Hoghton PR5 0SP, England (Formerly The Boatyard)
Region: United Kingdom > England > Lancashire > Hoghton
Price Range: RM398 - RM486 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grill & Grain at the Boatyard 3.5*
Number of rooms: 6
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Also Known As:
The Boatyard Hotel Preston
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Here's what travellers have asked, with answers from Grill & Grain at the Boatyard staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try their G&G craft ale from the onsite micro brewery!”
 of 5 bubbles 413jamesf, 16 Mar 2017 | Read review
“I didn't use the bedrooms.”
 of 5 bubbles 781grahamr, 19 Jan 2016 | Read review
“Don't. Other”
 of 5 bubbles P8203IUchristinad, 17 Jan 2016 | Read review
“All rooms have a good view.”
 of 5 bubbles anthonys192, 26 Mar 2015 | Read review
“we had room 1 but think they only have 1-6 if they are same as number one you will not be disapointed,xx”
 of 5 bubbles shazy85, 22 Nov 2014 | Read review
5 of 5