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Pantai Dalit, Tuaran 89208 Malaysia
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Hotel direct offer!Rasa Ria Reserve
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US$209
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Traveller (7273)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 5 hotels in Tuaran
Location
Cleanliness
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Value
Travellers' Choice
Escape out of the city and journey into nature; where the sea meets the rainforest and a warm welcome awaits. With vast acres of untouched natural beauty, Shangri-La Rasa Ria, Kota Kinabalu is a stunning sanctuary that makes each moment of your holiday matter. Find yourself being entertained with the best dining in all of Kota Kinabalu, nurtured at our spa and delighted by our unique signature experiences. You’ll be immersed into this enchanting Borneo paradise, creating memories that last a lifetime. Experience the stunning outdoors of Borneo with over 60 land and water activities for adults and children at the Rasa Ria Resort. Unwind at our Spa or indulge with our extensive dining options with 6 restaurants and 2 bars. You can also choose our customised dining experiences curated just for you at breath-taking locations across the 400-acres of the resort. Rasa Ria is also home to an 18-hole championship golf course with picture-perfect views of Mt Kinabalu (a UNESCO World Heritage site). Create memories that last a lifetime at this Borneo paradise with our stay offers.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Children's playground
Parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Special diet menus
Wine / champagne
Poolside bar
Bicycles available
Game room
Golf course
Hiking
Horseback riding
Raquetball
Tennis court
Water sport equipment rentals
Bicycle tours
Billiards
Canoeing offsite
Entertainment staff
Evening entertainment
Fishing
Table tennis
Tennis court offsite
Walking tours
Waterslide
Board games / puzzles
Video game console
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Languages Spoken
English, Chinese, Malay
Hotel links
Special Offer:Rasa Ria Reserve
7355Reviews408Q+A100Room tips
Traveller rating
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Most Recent
EdNevis wrote a review 4 Dec
Singapore53 contributions30 helpful votes
Our group of 10 had a wonderful stay at Shangri-la from 23rd to 26th November 2022. Service was nothing short of excellent and the sprawling place was in pristine condition. The courtesy of the staff, let it be from housekeeping to front desk to the waiters was heart warming. I am also a lifetime member of a well known hotel chain and the level of service we received at Rasa Ria was way above. I am certainly making Shangri-la my preferred hotel from now on. The rooms were very well kept and serviced. Although we observed they were short handed, the service remained consistent and the staff were just moving about at a fast pace, yet with a smile on their face. As we we there during the weekdays, we missed the live evening music performance at the bar. The pool bar, the Tepi Laut restaurant and Cafe Terrace were places we spent a lot of time. We are certainly going back next year!
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Date of stay: November 2022
Rooms
Service
Sleep Quality
Room Tip: Sea facing rooms at the top floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fiona Hagan, General Manager at Shangri-La Rasa Ria, Kota Kinabalu
Responded 2 days ago
Dear EdNevis, Thank you for the wonderful feedback from your recent stay with us as part of a larger group. Your feedback is very encouraging, and I am thrilled that you and your friends truly enjoyed yourselves. We love to welcome back guests for a return visit, and I look forward to welcoming you all again next year. Please feel free to contact me directly or anyone of our colleagues if we can help to arrange a group booking for you. Best regards, Fiona Hagan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MC Chris Gan wrote a review May 2022
Penang Island, Malaysia420 contributions62 helpful votes
+1
Hotel's Favourite
We recently had a great vacation at Rasa Ria in their Ocean Wing Jr Suite. A lovely spacious room with beautiful poolview & seaview. The bathtub at the balcony is a real bonus. The food at this resort is amazing and I must recommend the Kozan Teppanyaki restaurant and the Eighth Chinese restaurant very highly. It was also wonderful to experience all the fun recreation activities that the resort has to offer including ATV adventure, horse riding, E Foil surfing and canopy walk. I must give my compliments to resort staff Izza in Marcomm and Sabinus, our nature guide at Rasa Ria Reserve for their excellent hospitality & service.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Fiona Hagan, General Manager at Shangri-La Rasa Ria, Kota Kinabalu
Responded 24 May 2022
Dear mcchrisgan, What fabulous pictures, thank you, they tell the story of your stay! I am thrilled to read your review, thank you for sharing, particularly as you call our Izza and Sabinus, who are indeed some of our most celebrated colleagues. I hope we will have the opportunity to welcome you back to the Shangri-La Rasa Ria again one day soon. Best regards. Fiona
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mas17 wrote a review 4 Dec
Singapore, Singapore384 contributions53 helpful votes
+1
I booked two rooms for our first holiday post Covid. Booking was seamless and easy on the Shangri La website and got a good deal with breakfast and one night dinner. The check-in was pleasant, waited a while but was duly attended to, then a manager came and she did make my check in more pleasent with her nice gestures for dinner and recommendations. Rooms are a bit old for Garden Wing Deluxe Seaview, but it's clean and everything works. Breakfast was a bit hit and miss. Some dishes were tasteless today and nice the next day, but overall good selection. Dinner was awesome at Tepi Laut. The stall buffet style is a good way to let guests enjoy the food in small bites. You don't overstuffed yourselves. We also ordered food at the Lobby lounge twice from room service menu. Once when we just reached and starving and 2nd before we left. The food is nice and great portion. We didn't use much facilities as we drove out most of the time for other activities. The beach is long but not ideal for swimming. But the naturalsurroundings ares nice. Overall, I give this resort 9/10. The staff are very friendly and always smiling. Special mention to the front desk lady manager that work on Friday 02 Dec night and the Restaurant lady manager that worked over the weekend and Coffee Terrace and Tepi Laut with glasses and short hair, both of you made our stay much more pleasant.
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Roads to Tuaran a but bad now if you want to drive due to many road upgrading works. Use waze as...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Fiona Hagan, General Manager at Shangri-La Rasa Ria, Kota Kinabalu
Responded 2 days ago
Dear mas17, Thank you for choosing to travel to Sabah and Shangri-La Rasa Ria as your first holiday post Covid. I am so pleased to read that our website provided you a good offer and a seamless experience. I have taken note of your very positive feedback on our colleague and believe this was Alice, one of our Senior Managers in Food & Beverage. I will thank her on your behalf. Thank you for taking the time to share your feedback, I hope we will have the opportunity to welcome you back to the Shangri-La Rasa Ra or another one of our Resorts soon for another vacation. Regards, Fiona
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex Sebastian wrote a review Nov 2022
Kota Kinabalu, Malaysia31 contributions4 helpful votes
+1
This place is isolated from the city center, making it perfect for people who like surroundings that are peaceful and have no traffic to be bothered with. The room in which I stay is quite clean overall and has all the basic amenities that you could ever need. If you want to get some exercise, the gym is also available, though I was only there for an hour, so I didn't get to use all of the equipment. If you like to walk along the beaches, you will never be disappointed because the scenery is just breathtaking. You will not be disappointed if you enjoy taking photographs. The most important thing that I believe makes your stay a pleasant one is a hospitality and service provided by the staff, which I consider excellent. The staff there is quite helpful and will assist you with a smile. Even the cleaner will greet you with a smile when you pass them, which in some places that I have stayed before is quite the opposite. Overall, I would not hesitate to recommend this hotel to anyone.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RRR Team, Marketing at Shangri-La Rasa Ria, Kota Kinabalu
Responded 1 week ago
Dear alexgG9474IV, I am so thrilled to read your comments and delighted to hear that you had a splendid holiday with us. Thank you for your commendation of our services and facilities. We are also glad to hear that you enjoyed your stay and the services provided by the team at the resort. I look forward to welcoming you and your loved ones again soon. Warm regards Neena Dewi Director of Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
eduardo016 wrote a review Nov 2022
Cebu City, Philippines1 contribution
Best place I've ever visited so far. I love the view. The rooms are so clean and the furniture is amazing. Excellent customer service. People are nice and friendly. Food is delicious. My family enjoyed the stay.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RRR Team, Marketing at Shangri-La Rasa Ria, Kota Kinabalu
Responded 1 week ago
Dear eduardo016, Thank you for staying and writing this positive review of your stay. We are delighted to know our services have made your stay memorable with your family. I am sure they must have so much fun here. Also, I would like to thank you for the kind acknowledgement of our colleagues, who always go above and beyond to make every guest feel welcome. I hope we will have the opportunity to welcome you back again very soon to the resort. Warm regards Neena Dewi Director of Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roland_Ohana wrote a review Nov 2022
Singapore, Singapore51 contributions52 helpful votes
Stayed at the Shangri-La Rasa Ria for a conference. Upon checking in, the reception took a long time just to check in. Don't understand simple English. Requested to stay at the Ocean Wing as the conference was held there. But instead was given a Garden Wing which is very old and dated. Cabinets are cracking and corridor lights not working. Entrance room light was flickering. Will not recommend anyone to stay at the Garden Wing.
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Date of stay: November 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Don't choose Garden Wing rooms as very dated.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RRR Team, Marketing at Shangri-La Rasa Ria, Kota Kinabalu
Responded 2 weeks ago
Dear Roland_Ohana Thank you for sharing your feedback on TripAdvisor. I am very sorry that we failed to deliver the Shangri-La Experience during your recent stay with us. Your feedback was well noted, and together with the team, we are committed to improving and taking action on the areas you mentioned with the check-in process and Garden Wing room conditions. I appreciate you sharing your feedback and extending my assistance; if you would like to contact me, my email is at neena.dewi @shangri-la.com. Thank you again for your feedback, and I hope we will have the opportunity to welcome you again soon. Best regards, Neena Dewi Director of Communication
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
poshe22 wrote a review Nov 2022
1 helpful vote
I was privileged enough to be able to stay @ Shangri-La's Rasa Ria Resort. I had stayed in the Ocean Wing Junior Suite, for 3 nights across 4 days, and thoroughly enjoyed myself. My partner and I truly appreciated the attentiveness of all staff members, from the minute we checked-in to check-out. They were extremely friendly, and attended to us with all our needs met during our stay. Aside from the lovely staff members, the food was okay; Breakfast was delicious, food by the pool was catered well, and the only downfall I could possibly give is the Grill restaurant. We ordered the seafood platter, and it was a shame it was not as juicy as we thought it could be! While I believe that my trip was short, the room we had stayed in truly stoodout. From, the cleanliness of the room, to the luscious pillows and extremely comfortable bed, the room was huge. I encourage families and couples to enjoy the luxurious property Shangri-La has to offer, it truly is a beautiful place to stay filled with honeycomb sunsets!
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Date of stay: March 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RRR Team, Marketing at Shangri-La Rasa Ria, Kota Kinabalu
Responded 2 weeks ago
Dear poshe22, Thank you for choosing us as your preferred resort to stay and sharing us your experience! We are glad that you enjoyed your stay with us. Your feedback is important to us and we are committed to improve and taking action on your review especially the seafood platter at Oceano restaurant. We thank you again for your review and look forward to welcome you and your family again in the near future. Warm regards Neena Dewi Director of Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Silvana L wrote a review Nov 2022
4 contributions1 helpful vote
+1
Wonderful second visit to the Rasa Ria, our first time was 15 years ago. Lovely friendly staff, rooms lovely and Tapanyaki restaurants is awesome. Special shout out to Issac at the pool bar who looked after us so well and made our stay extra special.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RRR Team, Marketing at Shangri-La Rasa Ria, Kota Kinabalu
Responded 2 weeks ago
Dear 342Silvanal Thank you for returning to stay with us and I'm glad you had a fantastic time at the resort. We will convey your acknowledgment of our colleague Isaac who have gone above and beyond to make your stay extra special. We look forward to your next visit. Warm regards Neena Dewi Director of Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hpfoidl wrote a review Oct 2022
3 contributions2 helpful votes
Our holiday in malaysia was very great. Melaka, kuala lumpur, cameron highlands, penang, kuching, mulu and kota kinanbalu. one great hotel after another. Now for the last part we stay in the five star resort shangri la rasa. the hotel is nice and the staff very friendly - BUT the prices here are pottomless cheek. Small portions at dinner overpriced. Example: Noodles with 3 shrimps costs € 20!!! A SMALL BEER (0,33 lt) € 8,00 ( eight euro) An insolence!!! One ist delivered to the hotel, in the near there is nothing to by or to eat. At the end, this hotel do not deserve the five stars. The hotel was on our round trip. I would not book there. I can not recommend shangri la rasa.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from RRR Team, Marketing at Shangri-La Rasa Ria, Kota Kinabalu
Responded 2 weeks ago
Dear HPfoidl Thank you for sharing your feedback from your recent stay with us. I am sorry we didn't meet your expectations, especially regarding food and beverage. We will continue to work on improving the quality and offerings for our guests. if you would like to contact me, my email is neena.Dewi @shangri-la.com. Thank you again for your feedback, and I hope we will have the opportunity to welcome you again soon. Best regards, Neena Dewi Director of Communication
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DDCKP wrote a review Oct 2022
Singapore, Singapore50 contributions49 helpful votes
Beautiful and huge beach-front resort, very quiet compared to Shangri-la Tanjung Aru. The staff was friendly, kids got to play at the children indoor and outdoor playground. The room was huge, with a long sofa. We received daily fruit basket in the room. The breakfast was great, huge variety and tasty donuts. Nice resort but a little far from the airport.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RRR Team, Marketing at Shangri-La Rasa Ria, Kota Kinabalu
Responded 2 weeks ago
Dear DDCKP, Thank you for staying at the Shangri-La Rasa Ria and for sharing your feedback and comment on the activities available for the children , which we take great pride to ensure the safety and comfort of our guests. We're delighted to hear of your lovely experience and look forward to your next visit. Best regards, Neena Dewi Director of Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$135 - US$195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la`s rasa ria hotel kota kinabalu, shangri las rasa ria hotel, shangri la rasa ria resort, rasa ria resort, shangri las rasa ria resort
LOCATION
MalaysiaSabahTuaran
NUMBER OF ROOMS
499
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SHANGRI-LA RASA RIA, KOTA KINABALU (R̶M̶ ̶8̶7̶1̶) RM 814: UPDATED 2022 Hotel Reviews, Price Comparison and 7,897 Photos (Tuaran) - Tripadvisor

Frequently Asked Questions about Shangri-La Rasa Ria, Kota Kinabalu
Which popular attractions are close to Shangri-La Rasa Ria, Kota Kinabalu?
Nearby attractions include Rasa Ria Reserve by Shangri-La (0.06 km).
What are some of the property amenities at Shangri-La Rasa Ria, Kota Kinabalu?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Shangri-La Rasa Ria, Kota Kinabalu?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Rasa Ria, Kota Kinabalu?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La Rasa Ria, Kota Kinabalu?
Yes, free parking is available to guests.
What are some restaurants close to Shangri-La Rasa Ria, Kota Kinabalu?
Conveniently located restaurants include Tepi Laut Shangri-La Rasa Ria, Naan - Flavours of India at Shangri-La Rasa Ria, and Kozan Teppan-yaki.
Are there opportunities to exercise at Shangri-La Rasa Ria, Kota Kinabalu?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Shangri-La Rasa Ria, Kota Kinabalu have airport transportation?
Yes, Shangri-La Rasa Ria, Kota Kinabalu offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Rasa Ria, Kota Kinabalu?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Rasa Ria, Kota Kinabalu offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La Rasa Ria, Kota Kinabalu?
The staff speaks multiple languages, including English, Chinese, and Malay.