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Shangri-La’s Rasa Ria Resort & Spa

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Pantai Dalit Beach Kota Kinabalu, Tuaran 89208 Malaysia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Beach Staycation
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US$142
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Free cancellation until 20/03/21
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US$142
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Free cancellation until 20/03/21
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US$199
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Traveller (6953)
360
Panoramas (37)
Videos (11)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La’s Rasa Ria Resort & Spa
Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 5 hotels in Tuaran
Location
Cleanliness
Service
Value
Travellers' Choice
Escape out of the city and journey into nature; where the sea meets the rainforest and a warm welcome awaits. With vast acres of untouched natural beauty, Shangri-La’s Rasa Ria Resort & Spa is a stunning sanctuary that makes each moment of your holiday matter. Find yourself being entertained with the best dining in all of Kota Kinabalu, nurtured at our spa and delighted by our unique signature experiences. You’ll be immersed into this enchanting Borneo paradise, creating memories that last a lifetime. Decorated in earthy tones, every room is tastefully fitted with a flat-screen TV, a minibar and coffee/tea making facilities. Guests enjoy views of the garden or sea from the private balcony. For your comfort, luxury Shangri-La toiletries and bathrobes are included. Offering a vast selection of international cuisines, such as Japanese, Italian, Malaysian and Asian favourites at the award-winning restaurants, this resort also offers a beachside bar and a music lounge for a relaxing drink. Guests can approach the 24-hour front desk for tour arrangements and outdoor activities, such as horse riding and jungle trekking. Alternatively, guests can indulge in a variety of spa treatments at the in-house spa. Kids can play in the children's club and babysitting service is available at an additional charge. Other facilities on site include shuttle service and airport transfers. Kota Kinabalu is 35 km from Shangri-La's Rasa Ria Resort & Spa, while Kinabalu Mountain is 72 km away. The nearest airport is Kota Kinabalu International Airport, a 40 km drive from the property.
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Room & Suite (1,403)1,403
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Poolside bar
Bicycles available
Diving
Game room
Golf course
Hiking
Horseback riding
Raquetball
Tennis court
Water sport equipment rentals
Windsurfing
Bicycle tours
Billiards
Canoeing offsite
Entertainment staff
Evening entertainment
Fishing
Table tennis
Tennis court offsite
Walking tours
Waterslide
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Chinese, Hindi, Japanese and 2 more
Hotel links
Special Offer:Beach Staycation
7,165Reviews394Q+A100Room tips
Traveller rating
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  • 61
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Popular mentions
azizanrazal wrote a review 5 Mar
1 contribution
During reservation, I was not told that the swimming pool at the Ocean Wing was closed. I only being informed during my check in time. Im feel very upset and disappointed since this is the special private facilities that I should enjoy at Ocean wing. So sad and very angry.
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Review collected in partnership with this hotel
Date of stay: March 2021
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MenagaMenaga wrote a review Jan 2021
Kuala Lumpur, Malaysia50 contributions4 helpful votes
Hotel's Favourite
Nestled amidst lush greenery, the sea and mountains. This huge resort is divided into two main wings, the ocean and garden wing, both with great views. Beach was relatively clean with a vast area for walks and sports. Poolside was a tad crowded during the peak season. Rooms are luxurious & spacious. But above all, the one thing that stood out was the hospitality of the staff. A minor glitch occured during my check-in that was rectified promptly by Mr Barry, who saw me to my room personally & offered a late check-out as compensation. Even during my check-out he saw that I was accompanied to my car with the shuttle service. These are the kind of things that makes a hotel stand out and encourages a 2nd visit for sure. Thank you, yet again ShangriLa for another memorable experience.
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Date of stay: January 2021Trip type: Travelled solo
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JessicaNg2021 wrote a review Jan 2021
Kota Kinabalu, Malaysia1 contribution
I just check in for 1 day, early check-in, late check-out. Everything was perfect during my vacation.. feel safe & clean event during this pandemic. They are really follow the SOP, Provide extra facemask, small hand sanitizer & the macarons to welcome us (in our room). Delicious food & friendly staff.. really recommend place to relaxing during this pandemic. But, make sure you are not infected by N-Cov19 so we can safe that place & people in there.
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Review collected in partnership with this hotel
Date of stay: December 2020
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Response from Fiona Hagan, General Manager at Shangri-La’s Rasa Ria Resort & Spa
Responded 1 week ago
Dear JessicaNg2021, Thank you for Rasa Ria as your weekend staycation in January. We are thankful to our local guests who have been supporting the Resort and our Industry at this time. We are committed to providing a safe environment for our guests to enjoy and I am pleased that you appreciated our Shangri-La Care kit that is placed in the room. I do hope we will be able to welcome you back to the Shangri-La Rasa Ria again soon. Best regards, Fiona Hagan
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marylynlajangang wrote a review Jan 2021
1 contribution1 helpful vote
Location also good and clean environment . My experience i can forget it, when see Parrot comes to the corridor and visit us 2 times, and i can take pic nearer with the beautiful bird. Hope someday i got an opportunity to come and stay a bit long for my holiday with family or friends. Thank you.
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Review collected in partnership with this hotel
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Fiona Hagan, General Manager at Shangri-La’s Rasa Ria Resort & Spa
Responded 1 week ago
Dear marylynlajangang, Thank you for choosing to stay with us at the Shangri-La Rasa Ria and for sharing your feedback on TripAdvisor. I am delighted that you enjoyed your stay and hope that we will have the opportunity to welcome you back again very soon. Best regards, Fiona Hagan
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four_season_traveller wrote a review Jan 2021
Sibu, Malaysia90 contributions1 helpful vote
+1
GENERAL INFO €Had a one night stay at Shangri-La Rasa Ria in September 2020 €Booked through Golden Circle and trying to be their Jade member that time, so I made few stay bookings. Plan got cancelled due to travel restriction €Nearby to Pantai Dalit golf course REVIEW €Check In at Ocean Wing for more VIP experience €Borneo themed lobby, having a glass of welcome drinks here already give you the vacation feeling €Super helpful concierge with luggage €It is very difficult to get free upgrade with Shangri-La Sabah especially Tanjung Aru. But I got lucky to get an upgrade this stay. €Room internal a little aged. No L’Occitane got me because staying at low category room €Superb seaview from room €Welcome snack I got two macaron €Breakfast at Coffee Terrace is superb. May check out my separate review for it €Pools for kids. But I rather swim at their clear sea €Free usage of bicycles, but watch out for safety on the main road
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Date of stay: September 2020
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Response from Fiona Hagan, General Manager at Shangri-La’s Rasa Ria Resort & Spa
Responded 1 week ago
Dear liongyu88, Thank you for taking the time to share your detailed feedback on TripAdvisor from your stay with us in September. I believe it is this level of detail that others will appreciate when reading your review. Thank you for choosing to stay with the Shangri-La Hotels with the objective to becoming a Golden Circle Jade member, your loyalty and trust that you place in our brand and hotels is appreciated. I hope we will have the opportunity to welcome you back soon to the Shangri-La Rasa Ria Resort & Spa. Best regards, Fiona Hagan
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PRICE RANGE
US$153 - US$213 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la`s rasa ria hotel kota kinabalu, shangri las rasa ria hotel, shangri la rasa ria resort, rasa ria resort, shangri las rasa ria resort
LOCATION
MalaysiaSabahTuaran
NUMBER OF ROOMS
499
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Frequently Asked Questions about Shangri-La’s Rasa Ria Resort & Spa
Which popular attractions are close to Shangri-La’s Rasa Ria Resort & Spa?
Nearby attractions include Rasa Ria Reserve by Shangri-La (0.06 km).
What are some of the property amenities at Shangri-La’s Rasa Ria Resort & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Shangri-La’s Rasa Ria Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La’s Rasa Ria Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La’s Rasa Ria Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Shangri-La’s Rasa Ria Resort & Spa?
Conveniently located restaurants include Tepi Laut Shangri-La's Rasa Ria, Naan - Flavours of India at Shangri-La's Rasa Ria Resort, and Kozan Teppan-yaki.
Are there opportunities to exercise at Shangri-La’s Rasa Ria Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Shangri-La’s Rasa Ria Resort & Spa have an airport shuttle?
Yes, Shangri-La’s Rasa Ria Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La’s Rasa Ria Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La’s Rasa Ria Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La’s Rasa Ria Resort & Spa?
The staff speaks multiple languages, including English, Chinese, Hindi, Japanese, Korean, and Malay.