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Alexander Motor Inn & Apartments

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1 room 2 adults 0 children
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Alexander Motor Inn & Apartments
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147 Reviews from our TripAdvisor Community

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There are newer reviews for Alexander Motor Inn & Apartments
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Showing 147: English reviews
Sunrise Beach, Australia
Reviewed 6 April 2016

We have stayed at this place on several occasions and would highly recommend it for its location and friendly service. From the moment we checked in we felt we were valued customers, the room maids in the morning even remembered us from our previous visit's.

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Helpful?
Thank Ian B
AlexanderMotorInn, Manager at Alexander Motor Inn & Apartments, responded to this review

Greetings Ian. Many thanks for your kind response. We are most happy that your recent stay was up to standard. Hope to see you again soon.

Brisbane, Australia
Reviewed 4 April 2016

Paid more than the place is worth. But it is well placed - a short walk to the Essendon town centre. Close enough to to city via tram out front. Room was very small but clean and modern. Great hot water. My room had a common area light outside the window and the block out curtains were not fitted well...

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Thank 306rododog
Sydney, Canada
Reviewed 3 April 2016

My wife spent 2hours cleaning the kitchen and surrounding area before we felt comfortable. The tile on floor and bathroom was chipped and cracked. Electric outlets had a layer of dirt on them indicating no cleaned in months. Not up to Best Western standards, they should be removed from their chain.

Review collected in partnership with Best Western
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2Thank Norm J
Brisbane, Australia
Reviewed 28 March 2016

We paid a lot more at this best western than we normally do at others and the room was small and a little run down. Staff was friendly, beds were comfortable. I didn't like that they have no cleaning staff on Sunday or public holidays so my room was only cleaned once in 4 days. There was only cleaning staff...

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1Thank Rose R
London, United Kingdom
Reviewed 12 March 2016 via mobile

Place is cheap and fine. Easy to get to the city. Bathroom clean. Perfect for what i required. Can't comment on the food services. Could hear our flatulent neighbour farting during the night so provides free entertainment too!

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Helpful?
Thank Nick M
AlexanderMotorInn, Manager at Alexander Motor Inn & Apartments, responded to this review

Hi Nicholas. A very original response to your neighbor's activities. Couldn't stop laughing. It takes all types to make the world go around.

Melbourne, Australia
Reviewed 8 March 2016

I had quite a pleasant stay at the best western, the room was comfortable and spacious for me and my friend The staff were very friendly and quite accomodating during check out and check in and I was able to pay my booking over the phone

Review collected in partnership with Best Western
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Thank Pranav N
Brisbane, Australia
Reviewed 29 February 2016 via mobile

This hotel has no bells and whistles. What it does have is proximity to the airport, which is why we booked. Having read some reviews we knew what to expect and therefore there were no surprises. That said we were a bit disappointed as the person in the room above us was a heavy walker and we could hear loud...

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Thank Natalie B
Geelong, Victoria, Australia
Reviewed 23 February 2016 via mobile

A really great location is the best feature. The place is a dump and would be a great location for a 70's porno remake. Only stay here if you are desperate. The bathroom is the original, there is dust and particles in the carpet and hairs on the tiled tloor.

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1Thank Richie F
AlexanderMotorInn, Guest Relations Manager at Alexander Motor Inn & Apartments, responded to this review

Hi Ritchie F. Your response was an improvement on your last one and gave me a laugh. As your stay cannot be confirmed, your response holds no credibility hence please refrain from consistently making such statements.

Reviewed 22 February 2016 via mobile

Didn't even set foot in my room. After checking in I went straight out to my car & called my partner in tears. The man at reception was so rude & very insulting. I refused to stay there after what what said to me & after a ph call from my partner to the man in reception, I was refunded...

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1Thank Sharn H
AlexanderMotorInn, Manager at Alexander Motor Inn & Apartments, responded to this review

Dear Sharn. I wish to apologize for the way my Front Office person spoke to you on the day. I understand we had some issues concerning other people staying in house the day prior and the person at fault was too overpowering post that incident. My sincere apologies.

Reviewed 21 February 2016 via mobile

This is the inly hotel/motel/inn that i stayed at with no soap in the toilet. Not even a small hand soap. It would be really good to have one as I don't know about other people but as soon as I get inside (esp after a long day of travelling), I like to wash my hands for hygiene purposes so...

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Helpful?
Thank Andrea V
AlexanderMotorInn, Manager at Alexander Motor Inn & Apartments, responded to this review

Dear Andrea V. It was disappointing to have read your review with a number of points requiring attention. All rooms do not have packet soap but do have a wall mounted pump container containing soap. You may have possibly neglected to see it or realize its purpose. Regarding the staff issue, it seems very unusual that both Front Office and...

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Alexander Motor Inn & Apartments

Address: 980 Mt Alexander Rd, Essendon, Moonee Valley, Victoria 3040, Australia (Formerly BEST WESTERN Alexander Motor Inn)
Region: Australia > Victoria > Greater Melbourne > Moonee Valley > Essendon
Price Range: RM378 - RM511 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Alexander Motor Inn & Apartments 3.5*
Number of rooms: 45
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Also Known As:
Best Western Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Alexander Motor Inn & Apartments staff and other travellers.
2 questions
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over a year ago
sydney

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Questions? Get answers from Alexander Motor Inn & Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need something - ask the staff. They will bend over backwards for you.”
Brucetiki, 4 Mar 2017 | Read review
“All rooms are equally good .”
RichardTee, 12 Jan 2017 | Read review
“Book ground floor otherwise the uncovered steps will be a chore.”
Ted1037, 27 Dec 2016 | Read review
“Try get a room behind the main building or at the side back to keep road noise at a minimum.”
pamj118, 14 Jul 2016 | Read review
“Rooms on two levels ask if you need ground floor room.”
JJ689, 22 Jun 2016 | Read review
5 of 5