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The Park Royal

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Traveller (219)
Room & Suite (80)
Dining (24)
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Overview
  • Excellent50%
  • Very good33%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“spa break”(103 reviews)
“q hotels”(66 reviews)
“stretton fox”(39 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,607)
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11 - 15 of 1,599 reviews
Reviewed 4 weeks ago via mobile

Visited for a spa weekend and had a lovely relaxing time. We paid £357 for three of us to have spa access for 2 days, lunch on the first day and £28 towards an evening meal, over night stay and breakfast the following day, plus...More

Thank Helen D
Response from Chris S, Operations Manager at The Park RoyalResponded 3 weeks ago

Dear Helen D, Thank you for your feedback, its great to hear you enjoyed your time at The Park Royal. I hope we will welcome you back again soon. Kind regards Chris Spencer

Reviewed 4 weeks ago via mobile

Spent one night with a friend for a much needed spa experience. We were really impressed from start to finish. Staff were very helpful and friendly and couldn’t do enough for us. Unfortunately while we were there the fire alarm went off and as we...More

Thank Alison P
Response from Chris S, Operations Manager at The Park RoyalResponded 3 weeks ago

Dear Alison P, Thank you for the great feedback. I am really pleased to hear you enjoyed your time with us. Hope to see you again soon. Kind regards Chris Spencer

Reviewed 4 weeks ago via mobile

Yesterday I wrote a review on another hotel I stayed in for the fist part of this week and commented on how poor check in was Connor on reception here should give them lessons on how it’s done it was total text book and a...More

Thank 968martin
Response from Chris S, Operations Manager at The Park RoyalResponded 4 weeks ago

Dear 968martin, Thank your for your excellent feedback. Our goal is to ensure that all of our guests have an experience that exceeds their expectations and it is great to hear that the team were able to go the extra mile and ensure that your...More

Reviewed 4 weeks ago via mobile

We have just stayed for two nights at the Park Royal for our daughters wedding. From the moment we arrived and until we collected all our wedding decorations etc on the Monday we could not fault the excellent service we received from all the staff....More

Thank kathybWarrington
Response from Chris S, Operations Manager at The Park RoyalResponded 4 weeks ago

Dear kathybWarrington, Thank you for the brilliant review. It is great to hear that Sally and Laura were able to go the extra mile to ensure the day was an extra special one. I will certainly make sure they receive your praise. I hope we...More

Reviewed 5 weeks ago via mobile

The accommodations are good, it is good for an old hotel/building. The breakfast is good and the location is good too. The rooms are accessible, descent size, very clean with proper lighting for the whole room.

1  Thank thetravelerpenguin
Response from Chris S, Operations Manager at The Park RoyalResponded 4 weeks ago

Dear thetravelerpenguin, Thank you for your feedback, it is great to hear we were able to exceed your expectations. Hope to see you again soon. Kind regards Chris Spencer

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Pool
Restaurant
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$105 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$105 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (219)
Room & Suite (80)
Dining (24)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
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Rdizazzo
22 May 2018|
AnswerShow all 3 answers
Response from GerryGranger | Reviewed this property |
Hi. When we stayed at the hotel in April not all rooms had air conditioning. The Superior rooms to which we were moved did have it. We are aware that some upgrading of rooms is due but not sure when. I would contact the... More
1
Vote
Donna R
28 April 2018|
AnswerShow all 7 answers
Response from Chris S | Property representative |
Hello Donna R, Although there are plans for this to happen in the future, unfortunately at the moment, not all of our rooms have fridges. Please let us know when making your booking as we will always do everything we can... More
0
Votes
Donna G
22 January 2018|
AnswerShow all 5 answers
Response from | Reviewed this property |
We found drinks reasonably priced.
1
Vote
Room Tips
"Ask for a room away from the Event Centre as it is noisy!!!"
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"2nd floor - ask for a view"
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"we had a room on the ground floor on the left hand side of corridor, which had views of the garden/ field..."
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"In our experience rooms on the top (second) floor are definitely quieter than the first floor rooms."
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