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Quality Inn Santa Nella

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Quality Inn Santa Nella
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271 Reviews from our TripAdvisor Community

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Showing 261: English reviews
Kenmore, Washington
Reviewed 1 week ago NEWvia mobile

This place surrounds a huge courtyard with a beautiful pool and large hot tub, multiple barbecue sites, and lots of grass and palm trees - very nice. All this is secured, as are all rooms which face this courtyard. Rooms are comfy, clean, and nicely appointed. Priced right too!

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Helpful?
Thank Roger L
Sacramento
Reviewed 1 week ago

This is a Quality Inn on I5 -- not the Ritz in New York so don't expect luxury. But checkin with a later arrival was a breeze - staff was friendly and efficient -- and the room was clean, comfortable and quiet. I did not partake of the complimentary breakfast so can't comment there. Just a single overnight stay while...

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Helpful?
Thank smichaelb
Peachland, Canada
Reviewed 1 week ago

We have a small dog, so we were charged $20.00. The most we paid anywhere. We were then put in a room by the gate with a very noisy drink machine outside. The rooms were very noisy and we thought the people above were coming through our ceiling. The pillows were also very disgusting as was the mattress. We didn't...

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Thank peachyblue
Reviewed 2 weeks ago via mobile

Quality Inn at Santa Nella is a very convenient stop, spacious rooms with all the requirements. The motel is clean and friendly with affordable prices. Its dog friendly with plenty of open areas to walk the pooch. It's older but seems to be well maintained.

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Helpful?
Thank Jim D
Marcela F, Manager at Quality Inn Santa Nella, responded to this review

Dear Guest, Thank you for staying with us, it is our pleasure to serve you and we are very happy to hear that you enjoyed your stay. We hope to see you again soon.

Salmon Arm, Canada
Reviewed 5 January 2017

The hotel room was quite large and clean. The rooms face the inner courtyard and are away from the highway traffic noise so there isn't a lot of noise. The beds and pillows were comfortable. The breakfast was typical fare but the room was quite large so no one was jammed in. Front desk staff was pleasant and efficient. With...

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Helpful?
Thank TMLB
Marcela F, Manager at Quality Inn Santa Nella, responded to this review

Thank you from all of us here at the Quality Inn. We are happy to hear you enjoyed your stay with us. We hope to see you again soon.

Southampton, United Kingdom
Reviewed 1 January 2017 via mobile

Used this as a pit stop enroute to San Fran. The rate was pretty expensive compared to the competition locally, but we were too tired to go elsewhere. $90 for one night. They only had a two queen room so we had to share he one small bed. The rooms need refurbishment, stained carpet, wallpaper peeling etc. The amnesties were...

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Thank Tim B
Reviewed 14 December 2016

Stopover on our way to Palm Springs. tried this place after reading reviews, have to go back and look again as this is not it (and apparently this is one of the better ones in town). The room had a bad smell when we entered, some kind of carpet cleaner? There are few options for food around the hotel other...

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Helpful?
Thank victorian5
Marcela F, Front Office Manager at Quality Inn Santa Nella, responded to this review

Dear Guest, Thank you for responding to our online survey. We like to apologize for the discontent with regards to the room condition. We appreciate you letting us know we can assure you that we will be addressing this issue. Thank you for staying with us and we hope that you will give us a future opportunity to provide you...

Victoria, Canada
Reviewed 1 December 2016

Great stopover located along somewhat isolated area of I-5, in midst of several other hotels, gas stations and variety of restaurants. Friendly staff, big clean comfortable room with separate sitting area, well designed vanity and sink area with fridge and microwave. Good breakfast. Beautiful courtyard and pool area. Will definitely stay here again when in the vicinity.

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1Thank glena878
Laguna Woods, California
Reviewed 18 October 2016

Last minute change of plans which put us half way between Napa and Orange County. Now I'm not an overly critical person and rarely have too high of expectations. But even this location had me groaning. What I didn't know before we arrived is that this is in cow country so the aroma there is horrible. When I first walked...

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1Thank TravelingFriends2015
Marcela F, Manager at Quality Inn Santa Nella, responded to this review

Dear Guest, On behalf of everyone here at the Quality Inn we like to apologize for failing to exceed your expectation. We appreciate you letting us know we can assure you that this information has been forward to our maintenance department to resolve the issue. Thank you for staying with us and we hope that you will give us a...

San Francisco, California
Reviewed 17 October 2016

My boyfriend and I stayed here for one night after we spent a day at the Renaissance Faire in Hollister. It's not new, but our room was clean and spacious (king size bed with a small living space). The bed was very comfortable. AC worked well. I liked that they had a microwave and refrigerator in case we needed to...

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Helpful?
Thank ILMF2014
Marcela F, Manager at Quality Inn Santa Nella, responded to this review

Dear Guest, Thank you from all of us here at the Quality Inn, we are very happy to hear that you enjoyed your stay here at Quality Inn. Your feedback is very important to us and are glad that all the amenities we have to offer work very well for you during your stay. Thank you for staying with us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Quality Inn Santa Nella

Address: 28976 W. Plaza Dr, Santa Nella, CA 95322 (Formerly Holiday Inn Express Santa Nella)
Region: United States > California > Santa Nella
Price Range: RM348 - RM455 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Santa Nella 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Santa Nella Hotel Santa Nella
Holiday Inn Express Gustine
Holiday Inn Gustine
Gustine Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Santa Nella staff and other travellers.
2 questions
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Questions? Get answers from Quality Inn Santa Nella staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would ask for one towards the back of the hotel. Floor level if you don't want to walk up stairs.”
 of 5 bubbles TMLB, 4 Jan 2017 | Read review
“Have no helpful suggestions other than don't stay here.”
 of 5 bubbles TravelingFriends2015, 17 Oct 2016 | Read review
“Request a room on the 2nd level away from the main road.”
 of 5 bubbles ILMF2014, 17 Oct 2016 | Read review
“We always stay in a top floor room since we have found them to be the most quiet.”
 of 5 bubbles silversstreak, 12 Oct 2016 | Read review
“room 201 was good, no elevators”
 of 5 bubbles 651ernesta, 6 Aug 2016 | Read review
5 of 5