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Arrived around 5.00pm, cold, dark and uninviting. No were to walk in the evening and staff said the 15 minute walk to the supermarket wasn't even safe. Room was tiny COLD and totally bare. No place to eat other than the hotel, I was the...More
Response from Yann P, Gérant at Hotel Ibis Lyon Bron EurexpoResponded 28 January 2017
Thank you for taking the time to tell us about your experience at the ibis Lyon Bron Eurexpo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At ibis, we strive to provide a superior...More
Ibis, is Ibis, or is it?. Comfortable rooms but without tea/coffee making facilities for those who need their fix. Great staff who make you feel at ease and are very happy to help in any way possible. Ease of transportation by bus or tram into...More
Response from Yann P, Gérant at Hotel Ibis Lyon Bron EurexpoResponded 12 December 2016
Thank you for taking the time to tell us about your experience at the ibis Lyon Bron Eurexpo.
At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
We appreciate your sharing your concerns,...More
The hotel is situated in Brone - nice quite corner. Rooms are very small but clean, beds are comfortable.
Parking has plenty of place. Shops are close, there is a restoraunt next door. Good breakfast. A short drive to the airport.
We liked our stay...More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Yann P, Gérant at Hotel Ibis Lyon Bron EurexpoResponded 20 January 2017
Thank you for taking the time to tell us about your experience at the ibis Lyon Est Bron. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At ibis, we strive to provide a...More
If arriving late then ensure , you have a booking confirmation with you as the night staff had no idea of what was going on and also tried to charge us again.
Rooms very small and basic, and cleanliness is very poor.
Not suitable for...More
Response from Yann P, Directeur général at Hotel Ibis Lyon Bron EurexpoResponded 8 August 2016
Please accept all my apologies concerning your last stay.
It ll be great to reach me by phone to further discuss your unpleasant experience and for us to have a chance to improve our service to you.
Wait for you reply.
Awesome experience , great hospitality by Pierre ... Amazing person ... I loved staying here felt like home ....he helped me in going to town center ... Helped me with restaurants ... Everything is really good .. Akeem is another person in the hotel who...More
Thank naveen b
Response from Yann P, Directeur général at Hotel Ibis Lyon Bron EurexpoResponded 26 July 2016
Thank you for your kind comments. Be rest assured that it will be shared with the team , particularly Pierre and Akeem.
We are pleased that you feel at home whenever you stay with us and we will continue to do our utmost...More
US$57 - US$100 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
Non-Smoking Rooms ,
Number of rooms
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