Had a great stay at Hotel Alpen Roc with my 2 sons for a three night skiing/boarding trip. Hotel was ideal for us, good size room, 3 single beds and bunk beds if we needed. Hotel did airport transfers which worked fine and were reasonably priced. We did half board, food was amazing, and great value which again suited us. Breakfast had good selection of hot and cold food and set us up for the day. The service in the hotel from everyone was friendly and helpful, and we were able to leave our bags on the first day, get changed, get lift passes at reception and hit the slopes for an afternoon before our room was ready. Would definitely go go back. Merci bien
We have just returned from a wonderful week at Alpen Roc. We were part of a bigger group (four families in total) and we all thought the hotel was great. Alpen Roc is well situated - a 5-10 min walk to the ski hire shop and Pleney lift and in a peaceful part of town. The manager and staff were all very helpful and friendly and understanding when it came to the (often very noisy!) children at mealtimes. The family room we had (Room 1) was great as the children had a separate room off ours and it was situated right by the reception and restaurant meaning we could put them to bed and not worry. The food surpassed our expectation - all really delicious. We all enjoyed the the pool and jacuzzi at the end of each day. Not a big fan of the long pillow style but that's about the only criticism I can think of!…
We stayed as a group of 15 with all different bed configurations to please our party. The hotel team were extremely accomodating and friendly. A quiet spot not far from lift access, bars & restaurants of Morzine.Warned Boot and ski room - although no ski racks, but skis can be accomodated with no issue. The food was excellent with a small bar.
I spent a long weekend at the Alpen Roc and had a pleasant stay. The hotel is clean and nicely decked out all be it the room was small but I was on my own so didn't matter too much and that aside it had everything I needed with the plus factor of a nice clean bathroom and a powerful and hot hot shower Other facilities include a swimming pool and jacuzzi which I used and enjoyed. Breakfast was adequate and the coffee good but what I liked most about the hotel was the fact that a short 5 minute walk from main ski lift but quiet enough away from the main strip The gentleman Christophe who owns/runs the hotel could not do enough for me, a real lovely chap and the restaurant serves good quality food in the evening. An enjoyable stay.
Stayed half board for long weekend at the fab 3* hotel. Just a few minutes from ski hire shop (which if booked thro hotel gets a discount)/ super Morzine Gondola to Avoriaz Porte du Soleil area & ski train to Pleney lift if skiing Morzine/Les Gets area. Only 5 mins walk into town. Amazing dinners every night, comfy beds and clean rooms & friendly owners and staff. Fab transfer service by the owner to/from airport. Book direct with hotel for best half board rates - very good at replying to emails.
Great place to stay. Very central in Mozine, without being too near the noisier sections. A short walk to the centre and the gondolas. Sufficient off-street parking. Clean room (though the balcony was a little bit noisy from other balconies) and great restaurant. The half-board option is excellent value, allowing to choose from the a la carte menu for each course. I'd strongly recommend this place.
I booked this hotel on Booking.com for 2 nights and 15 minutes later I cancelled as my friends made a booking for the 2 families at the same time. I cancelled and was made aware there was cancellation fee. This hotel charged my 700 Euro for the cancellation !!!!! I checked the weekend when I was up there if they had a free rooms - full so they had resold the cancelled rooms. Dishonest and unethical........
Owners and staff very pleasant and helpful. Owner collected us from Geneva Airport at a reasonable cost Also arranged lift passes and discounted ski hire. Rooms are small like most ski hotels but are warm , clean and well serviced. We didn’t feel the selection for breakfast was as good as it could be. Dinners were ok but certainly not as good as in previous years. Hotel is in excellent location for the slopes
Pros - owners' and satff friendliness; the pool and the jacuzzi; the dinner; the wi-fi; the location - conveniently located near the lifts, the stores and the nightlife; the ski locker with the boots, gloves and jackets heater; to be able to buy ski passes at the hotel. Cons - smelly and tiny bathroom in room 21 (we had to buy candles to reduce the smell); lack of fresh fruit at breakfast; bath towels in room - the ones in the pool were better. Suggestions - fresh and cut fruit at breakfast; handrail in outside stairs going to ski locker
The owners are extremely helpful and will do everything they can to help. Have stayed here for the past two years and they are always welcoming, There are also transfers available from the airport to the hotel which is fantastic and avoids a lot of stress. Would definitely recommend for families