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Hotel direct offer!30-60-90 Day Package
US$879
Free cancellation until 06/07/21
US$879
Free cancellation until 06/07/21
US$879
US$799
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Free cancellation until 26/07/21
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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton Kapalua
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 2 hotels in Kapalua
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
Just as Kapalua translates to “arms embracing the sea,” this iconic AAA Five-Diamond resort on Maui embraces guests with island-inspired luxury and natural aloha. Spend your days lounging on golden beaches, snorkeling with sea turtles or soaring through the West Maui Mountains on a dual zipline. Play in the footsteps of legends on one of two championship golf courses, reinvigorate with an indigenous spa ritual or discover new flavors from locally sourced fare. At this luxury beachfront resort, every new adventure begins with the spirit of aloha.
Nestled on Maui’s pristine Northwest shore, The Ritz-Carlton Kapalua, Maui is surrounded by one of Hawaii’s most expansive natural preserves and two protected marine sanctuaries. At this sprawling beachfront resort guests appreciate the abundant opportunities to explore and discover. Balancing their time with relaxation and wellness, enjoying resort amenities and activities, while being pampered with legendary Ritz-Carlton service.
Newly transformed guest rooms, suites and residences beckon with enhanced decor embracing Maui’s natural beauty and rich cultural heritage. Delicate sand tones evoke feelings of calm and serenity while azure blue and deep green accents echo the captivating hues of the sparkling ocean and lush flora.
Stunning oceanfront and natural beauty inspire all the senses while award-winning culinary experiences, interactive eco-adventures and a Hawaiian-inspired spa create an unforgettable escape at this restorative sanctuary.
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Room & Suite (640)640
Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Wifi
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Boating
Canoeing
Diving
Golf course
Hiking
Snorkelling
Tennis court
Aerobics
Canoeing offsite
Evening entertainment
Fishing
Patio
Walking tours
Board games / puzzles
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Whirlpool bathtub
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
Japanese
Location
Full view
65Somewhat walkable
Grade: 65 out of 100
10Restaurantswithin 1 km
7Attractionswithin 1 km
4,217Reviews146Q+A100Room tips
Reviews
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Popular mentions
We hadn’t been to the Ritz since it was new so we decided to return and spend a few days there. It is really not a 5 Star property any more. It is very tired. They really need to update this property. The hallways and carpets look worn and dark. The rooms are smaller and the furniture is worn. The finish on the tables in the burger place no longer have any finish on them. They told us before checking in we needed to book pool chairs ahead of time and they reminded us at check-in. When we went to the pool, they said it is a first come first serve basis. You can’t reserve spots. poor communication.Pool towels are worn and have stains. We were out until mid-afternoon one day and our room had not been cleaned. I said something to the maid who was next door. She looked confused and told me she wasn’t assigned to our room. It was eventually cleaned. When we arrived in our room, there was a food tray, Champagne and a card for some other person on the table. We told the bellman and called the front desk to say there was clearly a mix-up. Yes, there was. This just one example of how the service was off the entire time. The elevator was broken during our entire stay so we had to use the service elevator. The floor indicator lights didn’t work so you just rode the elevator hoping you would arrive where you were supposed to. They had no indication they were even attempting to repair the elevator. Food service is very limited due to Covid, but we wonder how they can handle it during busy season? We understand this is during Covid, however, other 5 Star Properties on the islands are in much better shape and offer superior service. The views are lovely. Kapalua is very windy. They just need to revisit what it takes to truly be a 5 Star property.…
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Date of stay: February 2021Trip type: Travelled as a couple
Helpful
This hotel is Beautiful! The staff is so accommodating and friendly. It is perfect for an adult get away. I dropped one star only because it wasn't ideal with kids that may want more organized activities or a pool with fun amenities. The food was delightful and the breakfast was worth the cost, but be ready to take your time with the covid protocols in place. It won't be fast. Also, the location is secluded and quiet, which also means it's quite a drive to any of the area towns, but the beach access was walkable and not very crowded.
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Date of stay: February 2021Trip type: Travelled with family
2 Helpful votes
Helpful
+1
I was impressive with spectacular sea view. Built on the top pf hill so version was wide. Pools were heated so very comfortable. Pools were open 7/24 hours. Fleming beach is in 5-minutes walking distance. So great! Don't miss Kapalua coast trail and Dragon Teeth Access Trail both of which were worthy of spending half of day to explore. Room was luxurious and comfortable.
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Date of stay: January 2021
Location
Service
Sleep Quality
3 Helpful votes
Helpful
Response from The Ritz Carlton Kapalua, General Manager at The Ritz-Carlton Kapalua
Responded 2 weeks ago
Aloha bachelor8 - I appreciate you taking the time to share your experience in Kapalua. It sounds as though you were able to enjoy and explore many of the unique aspects of our location that truly make Kapalua so special. Mahalo for choosing to stay with us and we look forward to welcoming you back during a future visit to paradise. Warmest Aloha, Andrew Rogers General Manager
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As you travel down what seems to be the longest winding road, take in the picturesque view of the mighty ocean just out your window. Focus your eyes...yes. Focus, yes! That IS a whale you see off in the distance blowing fine mists of ocean water into the freshest air on earth! Around the bend is what now appears to be private resort property. The finest manicured lawns and luscious landscaping all around, make taking a deep breath rejuvenating to the soul. Wow. You are now greeted by locals who graciously present each of you with a handmade lei. Enter to the open concept lobby where the breeze whistles around every corner, you’ll see an abundance of comfortable seats overlooking each of the restaurants entrances located there. The Ritz Carlton in Kapalua is open, airy, breezy, beautiful, accommodating and outstanding. My stay was for 9 (nine) unbelievable nights💕 Yes, nine nights of sleeping on pillows made of clouds and fresh linens only dreams are made of. I must mention the Nespresso in room every morning! Ok..and the most comfortable Ritz Carlton robe ever!! Take that delicious cup of joe out on your private balcony overlooking the 3rd hole on the golf course. This resort will exceed your expectations. There’s a great place to meditate under the Banyan tree. Just past the fire pit and Adirondack chairs, you’ll find a stocked koi pond of mature fish eager to greet you as you peer at their beauty. The crystal clear water allows you to focus your energy on the true wonder of nature. Stay at this spot through sunset and you’ll be rewarded with the firefly glow of dripping chandelier lights hanging in the tree. Make your way down the path that leads to the ocean and there’s a private stretch of beach for you to enjoy. I had the best time walking in the wet sand with a full moon, loud crashing waves and no worries. Be sure to unwind your mind while relaxing in one of many hammocks on the property. Get in one and stay for a while. The only thing unforgiving is the Sun, so bring the sunscreen!…
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Date of stay: February 2020Trip type: Travelled with friends
2 Helpful votes
Helpful
We were recently lucky enough to stay at the Ritz Carlton on New Years Eve. As always the property was pristine and lovely. The food this time around was more delicious than we remembered. We ordered tacos and burgers at the pool and Savannah was so helpful. She helped us again at dinner and we were pleased to see her again! She made our stay feel very special. Taylor at the pool hut was extra accommodating, and went above and beyond to help us feel welcomed, he was a delight. The pool bar staff was lovely, especially the nice man who had been with the company forever working at the service bar. Upon arrival we were a bit lost when a nice manager John led us to our room. Harrison was also in the lobby and we had the friendliest conversation with him. The Staff from every aspect created the most welcoming atmosphere and we were able to feel comfortable and still have fun for our New Year's Stay! We cannot wait to return! Mahalo to everyone!…
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Date of stay: January 2021
Value
Rooms
Service
1 Helpful vote
Helpful
Response from The Ritz Carlton Kapalua, General Manager at The Ritz-Carlton Kapalua
Responded 4 weeks ago
Aloha Casshas2 and mahalo for choosing to celebrate the New Year with us. I'm delighted to hear that this visit was a memorable one and appreciate you mentioning our Ladies and Gentlemen that helped make your stay extra special. It was a sincere pleasure to have you as our guest and we look forward to welcoming you back home to Kapalua on your next visit. A hui hou (until we meet again)! Warmest Aloha, Andrew Rogers General Manager
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PRICE RANGE
US$659 - US$1,992 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton, kapalua hotel kapalua, ritz carlton maui, ritz-carlton lahaina, ritz lahaina, lahaina ritz-carlton
LOCATION
United StatesHawaiiMauiKapalua
NUMBER OF ROOMS
466
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Claim Your Listing Frequently Asked Questions about The Ritz-Carlton Kapalua
Which popular attractions are close to The Ritz-Carlton Kapalua?
Nearby attractions include Dragon's Teeth (0.5 km), D.T. Fleming Beach Park (0.4 km), and Village Walking Trails (0.5 km).
What are some of the property amenities at The Ritz-Carlton Kapalua?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton Kapalua?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Ritz-Carlton Kapalua?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton Kapalua?
Yes, valet parking is available to guests.
What are some restaurants close to The Ritz-Carlton Kapalua?
Conveniently located restaurants include Honolua Store, Sansei Seafood Restaurant & Sushi Bar, and Burger Shack.
Are there opportunities to exercise at The Ritz-Carlton Kapalua?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Ritz-Carlton Kapalua have an airport shuttle?
Yes, The Ritz-Carlton Kapalua offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton Kapalua?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton Kapalua offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Ritz-Carlton Kapalua?
Many travellers enjoy visiting Cliff House (1.2 km).