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1 Ritz-Carlton Drive, Kapalua, Maui, HI 96761-9067
14 people are viewing this hotel
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Traveller (3188)
Room & Suite (730)
Videos (2)
What is Travellers’ Choice?
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 04/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton Maui Kapalua
Updated 04/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 in Kapalua
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner

Just as Kapalua translates to “arms embracing the sea,” The Ritz-Carlton Maui Kapalua embraces guests with island-inspired luxury and natural aloha. Spend your days lounging on golden beaches, snorkeling with sea turtles or soaring through the West Maui Mountains on a dual zipline. Play in the footsteps of legends on one of two championship golf courses, reinvigorate with an indigenous spa ritual or discover new flavors from locally sourced fare. At this luxury beachfront resort, every new adventure begins with the spirit of aloha.

Nestled on Maui’s pristine Northwest shore, The Ritz-Carlton Maui, Kapalua is surrounded by one of Hawaii’s most expansive natural preserves and two protected marine sanctuaries. At this sprawling beachfront resort guests appreciate the abundant opportunities to explore and discover. Balancing their time with relaxation and wellness, enjoying resort amenities and activities, while being pampered with legendary Ritz-Carlton service.

Newly transformed guest rooms, suites and residences beckon with enhanced decor embracing Maui’s natural beauty and rich cultural heritage. Delicate sand tones evoke feelings of calm and serenity while azure blue and deep green accents echo the captivating hues of the sparkling ocean and lush flora.

Stunning oceanfront and natural beauty inspire all the senses while award-winning culinary experiences, interactive eco-adventures and a Hawaiian-inspired spa create an unforgettable escape at this restorative sanctuary.

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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Paid private parking on-site
Wifi
Paid internet
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Boating
Canoeing
Diving
Golf course
Hiking
Snorkelling
Tennis court
Aerobics
Canoeing offsite
Evening entertainment
Fishing
Patio
Walking tours
Board games / puzzles
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
Japanese
Hotel links
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Popular mentions
Bethany P wrote a review 12 May
San Francisco, California1 contribution
We booked our spring break trip through Costco. We reserved a standard room, but were upgraded upon arrival. The one bedroom apartment was a game changer. It was so great to have two lanais, a kitchen and a private bedroom. Our kiddos (9 and 11) were very comfortable on the nice queen fold out couch. Our experience at the Ritz was fantastic! Everyone was friendly and helpful. The concierge staff created an amazing itinerary for our week. The sushi in the lounge restaurant was awesome. The live music each night was great. The poolside bar/restaurant had good food and fun drinks. The beach shack restaurant was great too. The property is in a beautiful location. You are within walking distance to a nice seaside trail, a convenient ABC store and a few restaurants. We waited two years to get to Hawaii (after having to cancel twice in 2020). This vacation was worth the wait!
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Date of stay: April 2022
Value
Rooms
Service
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Response from The Ritz-Carlton Maui Kapalua, General Manager at The Ritz-Carlton Maui Kapalua
Responded 6 days ago
Aloha bethanyp394 - Thank you for choosing to stay with us and for this excellent feedback. I am delighted to hear that you had a fabulous Spring Break vacation, and that you could try one of our residential suites. We look forward to welcoming you and your 'ohana back again soon! Mahalo, Andrew Rogers General Manager
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Maxwell E wrote a review 8 May
Cambridge, Massachusetts6 contributions2 helpful votes
We were in Maui for a wedding (at another resort), but stayed at Ritz Carlton. What an amazing stay. The grounds are beautiful, and the food was great. There is a really nice, quiet beach that is a close walk from the hotel. The hotel staff was especially accommodating for some specific requests we had during our stay. Really look forward to returning on day. Location also has a really nice looking golf course although we did not play.
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Date of stay: May 2022
Location
Service
Sleep Quality
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Response from The Ritz-Carlton Maui Kapalua, General Manager at The Ritz-Carlton Maui Kapalua
Responded 1 week ago
Aloha MaxwellE342 - We are delighted you could join us here in beautiful Kapalua, and we look forward to welcoming you back again in the future. A hui hou! Mahalo, Andrew Rogers General Manager
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Madeline W wrote a review 6 May
2 contributions
Could not have asked for a better stay! Everything from the staff, to the property, to the food, were all incredible. Grounds were well kept and stunning. Multiple pools and ample amount of pool side seating. Every meal we had, wether it was from the burger shack, the hotel bar, or even from room service, was nothing short of delicious. We actually got married and had a small elopement during our stay. Stephanie was our wedding coordinator and she really went above and beyond to make sure our special day was perfect. We can’t thank her enough. The rest of the staff were beyond pleasant, professional, and helpful. I would absolutely recommend staying at this property, worth the extra $$$.
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Date of stay: May 2022Trip type: Travelled
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Response from The Ritz-Carlton Maui Kapalua, General Manager at The Ritz-Carlton Maui Kapalua
Responded 2 weeks ago
Aloha Madeline - Thank you for choosing to stay with us and entrusting us with your very special day. Creating fantastic lifelong memories is what we love to do. I will be sure to pass along your kind feedback to Stephanie and the rest of our Ladies and Gentlemen. We look forward to welcoming you back to beautiful Kapalua in the future. Mahalo, Andrew Rogers General Manager
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louis wrote a review Apr 2022
Cleveland, Ohio1 contribution
Very loud Las Vegas atmosphere at night. Neither quiet nor Hawaiian. Terribly overpriced. Don’t stay here! Ordered cioppino at the Banyan Tree Restaurant. Little more than Heinz Cream of Tomato Soup with a few morsels of fish. But there were too many large very noisy group events.
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Date of stay: May 2022Trip type: Travelled
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Response from The Ritz-Carlton Maui Kapalua, General Manager at The Ritz-Carlton Maui Kapalua
Responded 2 weeks ago
Aloha FarAway - As we hope every guest has a fantastic stay, it's disappointing to hear that we did not meet your expectations on this visit. I invite you to connect with me directly at andrew.rogers@ritzcarlton.com. Mahalo, Andrew Rogers General Manager
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cicixee wrote a review Apr 2022
LA50 contributions19 helpful votes
Absolutely loved this hotel. Food was amaaaazing! There is a healthy cafe that has the most delicious food: juices and smoothies and other healthy foods. Rooms were very nice and they even upgraded us to an ocean view. Grounds are beautiful! Service is top notch. I felt like I was in heaven! It’s definitely a little windy on this side of the island so I would go during the warmer months of the year.
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Date of stay: June 2021Trip type: Travelled
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Response from The Ritz-Carlton Maui Kapalua, General Manager at The Ritz-Carlton Maui Kapalua
Responded 3 weeks ago
Aloha cicixee - We are delighted you enjoyed your visit and that we could accommodate an upgrade. We look forward to welcoming you back to our beautiful paradise again soon. Warm aloha, Andrew Rogers General Manager
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PRICE RANGE
US$940 - US$2,755 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton, kapalua hotel kapalua, ritz carlton maui, ritz-carlton lahaina, ritz lahaina, lahaina ritz-carlton
LOCATION
United StatesHawaiiMauiKapalua
NUMBER OF ROOMS
466
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Frequently Asked Questions about The Ritz-Carlton Maui Kapalua
Which popular attractions are close to The Ritz-Carlton Maui Kapalua?
Nearby attractions include Village Walking Trails (0.5 km), Jean-Michel Cousteau's Ambassadors of the Environment (0.03 km), and Mahana Ridge Trail (0.04 km).
What are some of the property amenities at The Ritz-Carlton Maui Kapalua?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton Maui Kapalua?
Top room amenities include air conditioning, a flat screen TV, and an additional bathroom.
What food & drink options are available at The Ritz-Carlton Maui Kapalua?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton Maui Kapalua?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton Maui Kapalua?
Conveniently located restaurants include Honolua Store, Sansei Seafood Restaurant & Sushi Bar, and Burger Shack.
Are there opportunities to exercise at The Ritz-Carlton Maui Kapalua?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Ritz-Carlton Maui Kapalua have an airport shuttle?
Yes, The Ritz-Carlton Maui Kapalua offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Ritz-Carlton Maui Kapalua have airport transportation?
Yes, The Ritz-Carlton Maui Kapalua offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton Maui Kapalua?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton Maui Kapalua offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.