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Traveller (234)
Room & Suite (83)
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Overview
  • Excellent55%
  • Very good26%
  • Average12%
  • Poor5%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
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Reviews (504)
There are newer reviews for Woolley Grange
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Traveller rating
268
130
62
26
14
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LanguageEnglish
268
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26
14
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All reviewswalled gardenoutdoor poolthe baby listening servicefamily hotelkids clubchanging matsauna and steam roomhen houseyoung familieshigh teachild friendly hotelspa treatmentsnappy binnew park manorkids tealuxury hotelkids meals
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11 - 15 of 500 reviews
Reviewed 8 April 2018 via mobile

I really enjoyed our Mother’s Day lunch and there was a nice touch of flowers for the 2 mothers in our group. It was a relaxed atmosphere and the staff were fairly attentive. The food was on the whole very nice. Lovely grounds and gardens.More

Thank TMW6489
Response from Clare-Hammond, General Manager at Woolley GrangeResponded 15 April 2018

Dear TMW6489 Thank you very much for your review and I'm so pleased to hear you enjoyed your Mothers Day lunch with us. As you did, it is always worth allowing a bit of extra time so you can wander around the grounds including our...More

Reviewed 26 March 2018

Pros: - family friendly - a plenty of services for babies/toddlers, baby food, babysitting, toys, etc. - dog-friendly - spacious room and king size bed (in the family double room) - location Cons: - terrible value for money considering weekend rate of £320 per night...More

Thank mirp22
Response from Clare-Hammond, General Manager at Woolley GrangeResponded 27 March 2018

Dear mirp22 Thank you very much for your review. I am pleased to read that you enjoyed many aspects of the hotel but very sorry to hear you did not feel your stay represented value for money. I would be very interested to chat with...More

Reviewed 25 March 2018 via mobile

Big treat for my birthday. Very disappointed. Spa seemed tired and the pool was a major disappointment as as a 'family friendly' hotel small children are allowed to do whatever they like including throwing toys at the door of the sauna! Not the relaxing experience...More

Thank Jo H
Response from Clare-Hammond, General Manager at Woolley GrangeResponded 27 March 2018

Dear Jo H Thank you very much for your feedback following your spa day. I am very sorry to hear you were not happy with the experience. I would very much welcome the opportunity to talk with you to understand more about your spa day;...More

Reviewed 16 March 2018 via mobile

We were blown away! From start to finish the service at this hotel surpassed itself. On making the booking, I called to ask what offers were available for the dates we were looking for and were given all the option variables including which room would...More

1  Thank KizeB
Response from Clare-Hammond, General Manager at Woolley GrangeResponded 17 March 2018

Dear KizeB Thank you very much for your 5 star review. It is wonderful to get the great feedback about your stay and about the staff in particular. They work hard to make sure everything goes well and they are really focussed at helping guests...More

Reviewed 14 March 2018

We had a lovely stay at Woolley Grange. It was a half term trip to Bath to experience some Roman history for our 7 yo daughter and 5 yo son. Woolley Grange was so lovely we ended up spending our first day just at the...More

Thank BelindaJane7
Response from Clare-Hammond, General Manager at Woolley GrangeResponded 16 March 2018

Dear BelindaJane7 Thank you very much for taking the time to write a review. I am so pleased to hear you had an enjoyable time with us. We are going through a programme of re-decoration at the moment and public areas and some bedrooms are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Banquet Room
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$144 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$144 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (234)
Room & Suite (83)
Dining (19)
Pool & Beach (18)
Family and Play Areas (28)
Questions & Answers
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RBHeath
5 December 2016|
Answer
Response from car0linemackay | Property representative |
Hello Rebecca and welcome! From Bath train station we would recommend that you take the train to Bradford on Avon (in fact book your tickets to Bradford on Avon from your original destination). From Bath to Bradford is a 10... More
0
Votes
FMoonandStars
28 January 2016|
AnswerShow all 6 answers
Response from cheryl m | Reviewed this property |
No charge but lots and lots of children so, be cautious if you're looking for grown up time! Delightful but very family orientated!!
0
Votes
freddieandlewis
17 February 2015|
AnswerShow all 2 answers
Response from granny662014 | Reviewed this property |
Hello I think that small children are supervised in the Kids Clubs however I am not sure that they are supervised during outside play. A telephone call to the hotel will answer your questions and they may be able to arrange... More
0
Votes
Room Tips
"only go there if you get a decent deal"
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"We didn't see the other rooms but might consider paying extra for an upgrade next time"
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"Ask about rooms with a view over the gardens."
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"claires was a nice room."
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