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28/01/2018 29/01/2018
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    The Cardinals Hatt

    Callington Road, Saltash PL12 6PJ, England
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    28/01/2018 29/01/2018
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    Traveller (45)
    Room & Suite (13)
    Dining (8)
    • Excellent24%
    • Very good30%
    • Average19%
    • Poor18%
    • Terrible9%
    Travellers talk about
    Free Internet
    Free Parking
    Non-Smoking Hotel
    Pets Allowed
    Wheelchair Access
    Breakfast included
    All hotel details
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (164)
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    1 - 5 of 163 reviews

    Reviewed 5 weeks ago

    Very upset. We paid £140 and let them know in good faith that the train was delayed 2 hours and my daughter wasn't well enough to make it there (She has aspergers and fatigue). They said they'd refund us and we have waited a month...More

    Thank becky l
    Response from Cardinalsmanagement, General Manager at The Cardinals HattResponded 4 weeks ago

    Becky, We have communicated many times and we have records to say the refund was made. Trip adviser and social media is not the place to discuss this, but myself and the management team as always are happy to speak on the phone and discuss...More

    Reviewed 10 December 2017 via mobile

    Well worth a laugh stayed 3 nights beds lumpy purple cover covering the base of bed had stains on them looked like someone had a good time still got pictures on phone.full of builder's and builders vans and as for the staff everyone that stays...More

    1  Thank Romeo1066
    Response from Cardinalsmanagement, General Manager at The Cardinals HattResponded 13 December 2017

    Thank you for your review Romeo1066, I would be happy to discuss over the phone with you regarding your recent stay if required. Regards Adrian

    A TripAdvisor Member
    Reviewed 8 November 2017 via mobile

    Although the rooms need updating which was told are in the pipeline the whole staff was fantastic, nice friendly welcoming and a great laugh really enjoyed my stay here thanks for the wonderful stay. Also the regular locals were friendly.

    1  Thank A TripAdvisor Member
    Response from Cardinalsmanagement, General Manager at The Cardinals HattResponded 9 November 2017

    Thank you for the great review, it was a pleasure and glad you enjoyed your stay with us. Regards Adrian and the team

    Reviewed 3 November 2017

    I booked to stay here for three nights whilst visiting family in the area. I’ve previously eaten in the restaurant before but never used the accommodation. I always found the restaurant to be of a reasonably high standard and as such assumed that the accommodation...More

    1  Thank PDB215
    Response from Cardinalsmanagement, Manager at The Cardinals HattResponded 7 November 2017

    Good evening PDB215 Thank you for taking the time to leave your feedback from your last stay at The Cardinals Hatt. We are sorry to see that you did not enjoy your stay with us. We would like to take the opportunity to assure you...More

    Reviewed 22 October 2017

    Checking in was a seamless and pleasant experience, and there ends the positives. The chalet room was basic and very dated accommodation it was freezing but we found a portable heater in the corner of the room so plugged it in, slowly the room was...More

    Thank Matt L
    Response from Cardinalsmanagement, Manager at The Cardinals HattResponded 7 November 2017

    Good evening Matt L I am sorry to see we were experiencing a temporary and unexpected problem with our heating during your stay, which our team were not aware of until later in the evening. Unfortunately technical issues can occur in any hotel or business...More

    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$79 - US$82 (Based on Average Rates for a Standard Room)
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 30
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com and Priceline so you can book your The Cardinals Hatt reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cornwall >
    • Saltash
    • Also Known As
    • Holland Hotel Saltash
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    Traveller (45)
    Room & Suite (13)
    Dining (8)
    Hotel & Grounds (16)
    Bathroom (14)
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    Ask a question
    Questions & Answers
    Bev L
    31 August 2016|
    AnswerShow all 2 answers
    Response from verderose | Reviewed this property |
    The bathroom in the one we stayed in was spotless and looked as if it had recently been updated with a really modern basin and shower. The rooms themselves are quite basic but adequate. We even commented that the bathroom... More
    Room Tips
    "A tip? Simple, don't stay here."
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    "Go somewhere else"
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    "Ask to see your room first"
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    "Find somewhere else."
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