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Twin Trees Hotel

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Twin Trees Hotel
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551 Reviews from our TripAdvisor Community

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Showing 530: English reviews
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Reviewed 1 week ago via mobile

We spent two wonderful days in the Twin Trees Hotel,just five minutes drive from Ballina,County Mayo town centre. We stayed on the top floor,Room No 354,it was really quiet. Breakfast and Evening dinner was very enjoyable. Entrance to there on site "well fitted out "Gym and Swimming Pool is "Free" to all guests. All the staff including reception,dining,waiting and bedroom...

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1Thank William W
Galway, Ireland
Reviewed 2 weeks ago via mobile

We had our daughters christening party at the Twin Trees Hotel last Saturday, and could not have chosen a better venue to celebrate it in. Everything was excellent from start to finish. We were offered a private function room, which was ideal for our group, as their were a number of small children in attendance. The room itself was beautifully...

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1Thank lovetotravel353
Ballina, Ireland
Reviewed 2 weeks ago

Last weekend we celebrated our son's Confirmation at the Twin Trees and everything was top class. Our meal was beautiful, served in the dining room which was decorated for the occasion. All the staff were very attentive and fulfilled any requests immediately. The hotel was busy with other functions on, but that didn't affect the standard of service at all...

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1Thank paconn
Reviewed 2 weeks ago via mobile

Having stayed here several times years ago I booked in for 1 night when on business. Asked for a quiet room with a bath, got a disabled room with no bath! Went to reception & they changed me to a nice room although very basic. Old & tired furniture, tv was ancient with only 4/5 channels working even though it...

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1Thank sharonk823
Helen-Res, Front Office Manager at Twin Trees Hotel, responded to this review

Dear Ms Kelly Thank you for taking the time to leave a review of your recent stay with us. I am disappointed to read we did not meet your expectations, we did not receive any confirmation regarding a bath, however we gave you a complimentary upgrade to one of our superior spacious bedrooms with both a bath & shower. We...

Dublin, Ireland
Reviewed 3 weeks ago

Just back from another very pleasant stay at Twin Trees Hotel and have to mention their receptionist Christine, the epitome of grace and charm, a real professional on a par with anyone you would find in the top hotels of the world but with the bonus of Mayo warmth and sparkle!

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1Thank Heather B
Helen-Res, Front Office Manager at Twin Trees Hotel, responded to this review

Dear Heather Thank you for taking the time to leave feedback on your recent stay. It is with sheer pleasure to read your lovely words, Christine is a wonderful asset to our hotel i am delighted she looked after you so well. We look forward to welcoming you back soon Kindest regards Helen Front office & reservations manager

Reviewed 4 weeks ago via mobile

The minute we stepped foot inside the hotel we got a fabulous welcome from the simply amazing Christine... such a lady and has the perfect position at front of house ... 😊 We got checked in and directed to our room which is very spacious, very clean & comfortable with everything in it - iron, tea / coffee facilities &...

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Thank Leona M
Helen-Res, Front Office Manager at Twin Trees Hotel, responded to this review

Dear Leona, Thank you for your recent review. I am delighted you received a warm west of Ireland welcome from Christine, she is the perfect ambassador to our lovely hotel. I am thrilled to read you enjoyed every aspect of your stay & we sincerely look forward to welcoming you back soon Kindest regards Helen Front office & reservations manager

Reviewed 19 February 2017 via mobile

I dont know where to start with this review! Before i book or travel anywhere, i always check trip advisor first! Nearly all of the reviews on the twin trees where good, so i went ahead and booked. Im not a snob, or fussy, normally i'm very easily pleased, i knew i wasnt going to 5star, but the pictures that...

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4Thank Foodu
Helen-Res, Front Office Manager at Twin Trees Hotel, responded to this review

Dear guest Thank you for taking the time to leave feedback on your recent stay. I am disappointed to read we did not meet your expectations on your recent stay. We have excellent reviews from many happy guests and they appreciate our old world charm mixed with a modern boutique style. I hope we can welcome you back in the...

Dublin
Reviewed 16 February 2017

It was a horrible cold evening when I pulled up to the hotel so I didn't pay much attention to the exterior but the hotel is warm and cosy inside. Very relaxed atmosphere and the staff were all so nice and accommodating to me. Best of all and this deserves all the stars available, the shower was hot and powerful....

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2Thank Trina414
Helen-Res, Front Office Manager at Twin Trees Hotel, responded to this review

Dear Trina, Thank you for leaving a review, we appreciate all of our guests' feedback. I am thrilled you received a warm west of Ireland welcome, we pride ourselves on our excellent team of staff. It is with pleasure to read your wonderful comments & we look forward to welcoming you back soon Kindest regards Helen Front office & reservations...

Dublin, Ireland
Reviewed 9 February 2017

This is a lovely family run hotel. clean and spacious with loads of room to sit down in couches and chairs. Nice wide halls no steps or hassle on route to rooms. Rooms clean and bathrooms big with shower and bath seperate for family rooms. Lovely play room for children with loads books toys tv games etc. Food good ,...

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1Thank monica227
Helen-Res, Front Office Manager at Twin Trees Hotel, responded to this review

Dear Monica Thank you for your recent review I am thrilled to read you enjoyed all aspects of your stay with us, as a family run & owned hotel we pride on going the extra mile to ensure all of our guests have a wonderful stay. The children's WII & playroom is an excellent addition to keeping the little ones...

ireland
Reviewed 22 January 2017 via mobile

I attended a wedding in this hotel on New year's Eve, wow what a fantastic venue. Rachel was available all day to help and oversee that everything went as expected. All the staff were very friendly and the table service was exceptional, also the bartender's who were very polite even after 4a.m. when the sing song was in full swing....

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1Thank cat085
Helen-Res, Front Office Manager at Twin Trees Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave a review of your recent experience with us. It is with sheer pleasure to read your kind words, as a family owned & run hotel we strive so hard to ensure every guest has a wonderful stay with us. We sincerely look forward to welcoming you back in the near...

83 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Set in tranquil gardens near the banks of the River Moy in Ballina, Co. Mayo the Twin Trees Hotel (formallyDownhill House Hotel) is a family owned and managed hotel. The Moylett Family have been welcoming guests since 1936 and are proud of the excellent reputation the hotel has achieved over the years. Hospitality is a Mayo tradition and nowhere is the family tradition more honoured than at the newly renovated Twin Trees Hotel & Leisure Club (formally The Downhill House Hotel). With 55 comfortable bedrooms set in idyllic gardens within a 10 minute walk into Ballina town. Facilities include leisure Centre with indoor pool, Frogs Piano Bar, and excellent homemade locally sourced produce. Situated close to 3 golf links, Knock Shrine, 45 minute drive to Knock Airport. A long tradition of Irish Warmth & Hospitality awaits you. ... more   less 

Additional Information about Twin Trees Hotel

Address: Downhill Road, Ballina, Ireland (Formerly Downhill House Hotel)
Region: Ireland > Western Ireland > Province of Connacht > County Mayo > Ballina
Price Range: RM350 - RM731 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Twin Trees Hotel 3*
Number of rooms: 55
Reservation Options:
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Also Known As:
Downhill Hotel Ballina
Hotel Style:
#1 Green Hotel in Ballina
#3 Romantic Hotel in Ballina
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Questions & Answers

Here's what travellers have asked, with answers from Twin Trees Hotel staff and other travellers.
2 questions
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Pennsylvania
4 months ago
Belfast, United Kingdom
over a year ago

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Questions? Get answers from Twin Trees Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a garden view, I don't know if any of the rooms face the river but that's really pretty too”
 of 5 bubbles Trina414, 16 Feb 2017 | Read review
“Room with view”
 of 5 bubbles monica227, 9 Feb 2017 | Read review
“All rooms close to stairs and reception. quiet hotel”
 of 5 bubbles nomad2275, 9 Oct 2016 | Read review
“Ask for the 2nd or 3rd floor of the new wing”
 of 5 bubbles jimmaher1, 15 Sep 2016 | Read review
“Rooms in the new wing are best.”
 of 5 bubbles ciarano675, 5 Sep 2016 | Read review
5 of 5