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The Holyrood Hotel

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Traveller (363)
Room & Suite (101)
Dining (8)
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Overview
  • Excellent42%
  • Very good20%
  • Average11%
  • Poor11%
  • Terrible16%
Travellers talk about
“kids club”(112 reviews)
“spa treatments”(38 reviews)
“seaweed bath”(37 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,294)
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Traveller rating
505
269
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505
269
152
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215
Show reviews that mention
All reviewskids clubspa treatmentsseaweed bathbouncy castlefamily entertainmentcourse dinnerswimming poolfood was lovelyboth morningsrelaxing breakleisure facilitiesbreakfast and dinnerlovely weekendstaff were lovelysea viewtwo night stayfamily holiday
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261 - 265 of 1,286 reviews
Reviewed 9 January 2017 via mobile

Hotel is very dated and run down. The staff at the hotel are the only reason I gave it 2 circles as the do the best with what they have got to work with. The beds are very uncomfortable and I was suffering from a...More

1  Thank Willy C
Response from ManagementHH, Guest Relations Manager at The Holyrood HotelResponded 23 January 2018

Dear Willy C, I am most disappointed to read your review. We value our guests and it is not our policy to have patrons leave unhappy with the the service and hospitality they receive. I would like to assure you that I have taken your...More

Reviewed 9 January 2017

decided to go to thishotel from a facebook offer, had family room which seemed to be done up recently,, however a few things were wrong in the room I,e lighting and the handle of the toilet door came off very poor shower facility seems like...More

Thank trixiebelleireland
Response from ManagementHH, Guest Relations Manager at The Holyrood HotelResponded 23 January 2018

Dear trixiebelleireland, I am most disappointed to read your review. It is regrettable that I did not get the opportunity to meet with you before your departure from the hotel to discuss your unhappiness with aspects of your stay. We are very proud of our...More

Reviewed 8 January 2017 via mobile

We stayed in this hotel this weekend. The hotel needs a overhaul as it's dated and old. The food is basic in the restaurant - not worth the cost. At breakfast - on both mornings- the restaurant had water leaks from the ceiling tiles and...More

1  Thank FrequentTraveller066
Response from Management321, General Manager at The Holyrood HotelResponded 30 January 2017

Dear Frequent Traveller066, I am most disappointed to read your review considering the we have recently refurbished our hotel lobby, bar, spa, and several bedrooms, the feedback from our guests has been very positive. I am sorry that on the occasion of your visit there...More

Reviewed 5 January 2017

Myself and my husband and another couple booked into this hotel for a two night break, the hotel was very nice and in a good location for the lovely cliff walks, but unfortunately we booked two standard rooms and our room had only one light...More

Thank Joan M
Response from Management321, General Manager at The Holyrood HotelResponded 5 January 2017

Dear Joan M, thank you for taking the time to review your recent stay with us. We take all customer feedback very seriously and your comments about your allocated room will be discussed at our weekly head of department meeting. The Holyrood boasts a superb...More

Reviewed 3 January 2017

We were woke out of our sleep to a porter standing at the end of our bed, he ran out of room as we woke.Our teenager was petrified and couldnt sleep the rest of the night. The excuse we got from reception was that he...More

3  Thank kay16NorthernIreland
Response from Management321, General Manager at The Holyrood HotelResponded 5 January 2017

Dear Kay16NorthernIreland, once again I am sorry that the night porter mistakenly accessed your room. Further to our conversation I did explain to you the circumstances surrounding this. The door is fitted with a chain to protect the security of our families, which when on...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$101 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (363)
Room & Suite (101)
Dining (8)
Pool & Beach (8)
Family and Play Areas (15)
Questions & Answers
Ask a question
536margaret54
17 June 2018|
AnswerShow all 6 answers
Response from owennny | Reviewed this property |
Sorry no but Iam sure you could request one.
0
Votes
Sarahdunnee
2 April 2018|
AnswerShow all 5 answers
Response from Donna C | Reviewed this property |
Yes both times I was there nightly entertainment
0
Votes
derryboy2016
11 December 2017|
AnswerShow all 3 answers
Response from ManagementHH | Property representative |
Hello No unfortunately we do not allow dogs in the hotel. Kind Regards, Kelly
0
Votes
Room Tips
"Certainly do not get a south facing room in summer. No air con and not enough windows that open."
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"Ask for newly refurbished room when booking"
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"Do not stat in 403 hike to room"
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"The fourth floor is freezing"
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