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Macdonald Kinsale Hotel & Spa

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423 Reviews from our TripAdvisor Community

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Showing 413: English reviews
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wiltshire
Reviewed 2 days ago NEW

This hotel is advertised as a Spa hotel, which from the website i would expect to be of a very high standard. While the hotel itself looks beautiful and impressive from a distance there is no attention to detail. Certain areas are looking worn and dirty - carpets for example look thoroughly grubby and everything in our room was quite...

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Helpful?
Thank alijane9
Steve B, General Manager at Macdonald Kinsale Hotel & Spa, responded to this review

Dear alijane9, Many Thanks for your recent review of the Macdonald Kinsale Hotel and Spa. I always welcome guest feedback both positive and less so, this allows us to see where we can only improve our service to all our guests. Please be assured that I will share your comments with all the departmental managers concerned. Kind Regards Steve Burley

Reviewed 2 days ago NEWvia mobile

My partner and I stayed for two nights in the hotel... we have such a good time loved the food in the restaurant and the staff were really friendly and helpful also.. on our last day we decided to go for massages, on check in for our massages we were left standing at the desk while the manager with red...

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Helpful?
1Thank Katie H
Steve B, General Manager at Macdonald Kinsale Hotel & Spa, responded to this review

Dear Katie H, Thank You for your recent review of the Macdonald Kinsale Hotel. I always welcome guest feedback both positive and less so, could I ask that you contact my Operations Manager Michael directly on his email (operations@hotelkinsale.ie) so that he can personally investigate your concerns. Kind Regards Steve Burley

Reviewed 3 days ago NEWvia mobile

The general attitude of the staff left a lot to be desired. There was an obvious element of rudeness from the staff and you are made to feel as an inconvenience, rather than a welcomed guest. We ate in the bar when we arrived and once we were given menus we were then made wait nearly 20 minutes to give...

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Helpful?
2Thank Karen F
Steve B, General Manager at Macdonald Kinsale Hotel & Spa, responded to this review

Dear Karen F, Many Thanks for your recent review of the Macdonald Kinsale Hotel. I always welcome guest feedback both positive and less so, could I ask that you contact my Operations Manager Michael directly on his email (operations@hotelkinsale.ie) so that he can personally investigate your concerns. Kind Regards Steve Burley

Dublin, Ireland
Reviewed 3 days ago NEW

I have very mixed feelings about my trip to this hotel. The hotel itself is lovely , very clean in a beautiful location but at least about 5 miles from Kinsale. Not very well signposted and difficult to find. There used to be a shuttle bus (which is a great idea and needed) but it doesn't run any more so...

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Helpful?
1Thank Bernie C
Steve B, General Manager at Macdonald Kinsale Hotel & Spa, responded to this review

Dear Bernie C Many Thanks for your review of the Macdonald Kinsale Hotel. I always welcome feedback both positive and not so. I was very disappointed to read that some aspects of your stay were not as you would have expected, I have spoken with my food and beverage team to ensure that your comments have been passed on. Kind...

Reviewed 4 days ago NEW

From driving in until driving out it was faultless. Lovely surroundings, lovely staff, lovely room, lovely breakfast, great facilities. The room was stunning, got a gorgeous view, it was quiet too, great wifi, I just loved it.

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Helpful?
Thank Thecock
Steve B, General Manager at Macdonald Kinsale Hotel & Spa, responded to this review

Dear Thecock, Many Thanks for your lovely review of the Macdonald Kinsale Hotel, I was really pleased to read that you enjoyed all we offered and that we hope to see you back with us real soon. Best Wishes Steve Burley

County Dublin, Ireland
Reviewed 4 days ago NEWvia mobile

Stayed for 2 nights on deal. Really nice spot with a great pool, steam room ECT.The service was superb from the girl on reception,the great friendly waiter the leisure staff & Mark who fixed the TV.The only disappointment was the dinner which was only average with the food bland & lacking seasoning.That apart would definitely come again

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Helpful?
Thank iansbray
Steve B, General Manager at Macdonald Kinsale Hotel & Spa, responded to this review

Dear iansbray, Many Thanks for the your kind review of the Macdonald Kinsale Hotel and Spa, I was pleased to read that you enjoyed almost aspects of your stay with us and that all the staff encountered looked after all your needs, I was disappointed to read that you didn't enjoy your evening meal with us. I do hope we...

Reviewed 5 days ago NEW

Spent a lovely weekend here recently. The staff were very friendly and welcoming, they made an extra effort to satisfy any requests we had. We had a great meal in the restaurant and they have great facilities on site also.

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Helpful?
Thank Carol H
Steve B, General Manager at Macdonald Kinsale Hotel & Spa, responded to this review

Dear Carol H, Thank you ever so much for the very kind review of the Macdonald Kinsale Hotel and Spa, It was great to read that you enjoyed all we offer and that all the staff looked after you during your stay with us. Kind Regards Steve

Waterford
Reviewed 5 days ago NEW

Having stayed at the hotel on a few occasions, we were delighted to have a suite for our anniversary. The staff could not have been more helpful. Delighted the bar manager remembered us too. Nice touch

Review collected in partnership with this hotel
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Helpful?
Thank 2616neild
Steve B, General Manager at Macdonald Kinsale Hotel & Spa, responded to this review

Dear 2616neild Thank you very much for your very kind review of the Macdonald Kinsale Hotel and Spa. I was really pleased to read that you enjoyed your stay with us to celebrate your anniversary, I do hope that we will see you back real soon. Best Wishes Steve

Dublin
Reviewed 6 days ago NEWvia mobile

It has got a great balance between spa and family hotel it caters for all great pool and spa great playground. It is a really beautiful hotel the staff have been so accommodating and friendly I highly recommend.

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Helpful?
Thank kellye4
OperationsKinsale, Manager at Macdonald Kinsale Hotel & Spa, responded to this review

Thank You for your great review of the Macdonald Kinsale Hotel and Spa, I was really pleased to hear that you had a fantastic time with us, we do look forward to your return soon. Regards Michael

kerry
Reviewed 1 week ago

This Hotel is just brilliant in a marvellous location with fantastic views of a waterfall or the bay the food in the restaurant was of high standard as was the breakfast each morning and plenty of it The staff are extremely helpful and could not be more welcoming For someone who travels this country regularly and have stopped at many...

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Helpful?
Thank KerryChance
OperationsKinsale, Manager at Macdonald Kinsale Hotel & Spa, responded to this review

Many Thanks for your recent review of the Macdonald Kinsale Hotel and Spa, It is always a pleasure to hear that our guests enjoy our hotel and that you singled out our lovely breakfast for comment. Best Wishes Michael

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Macdonald Kinsale Hotel & Spa is set on 90 acres of mature wooded parkland with panoramic views overlooking Oysterhaven Bay, this luxury Kinsale hotel is committed to providing the highest standards and take pride in their tranquil surroundings. ... more   less 

Additional Information about Macdonald Kinsale Hotel & Spa

Address: Rathmore Road, Kinsale, Ireland (Formerly Carlton Hotel & C Spa Kinsale)
Region: Ireland > Province of Munster > County Cork > Kinsale
Price Range: RM397 - RM1,024 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Kinsale Hotel & Spa 4*
Number of rooms: 70
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Also Known As:
Carlton Kinsale Hotel And Spa
Carlton Kinsale Hotel Kinsale
Carlton Hotel Kinsale
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Kinsale Hotel & Spa staff and other travellers.
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Questions? Get answers from Macdonald Kinsale Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 319 is lovely, great view, and quiet.”
 of 5 bubbles Thecock, 20 Mar 2017 | Read review
“Front viewing room, lovely view”
 of 5 bubbles spriggyb, 24 Feb 2017 | Read review
“Suite Room has a large balcony with seats and table with beautiful full length window views overlooking the bay”
 of 5 bubbles Munster2008, 8 Feb 2017 | Read review
“Make sure your room is facing the sea!”
 of 5 bubbles Douglas_McCann, 1 Feb 2017 | Read review
“Sea view a must”
 of 5 bubbles Galdanagh, 29 Jan 2017 | Read review
5 of 5